Hyperx

Read 85 verified reviews for Hyperx. See ratings, business responses, and what customers really think.

hyperx.com

Fountain Valley, US

gaming

Founded: 1996

Employees: 201-500

Rating: 4.2/5Based on 85 Reviews

GuardScore is based on recency, verified reviews, and review volume.

Learn more about GuardScore

Customer reviews for Hyperx

  1. StormLord2024Rating: 5/5Verified

    Excellent!

    Super smooth experience tbh. Had a small issue and support fixed it in like 20 mins ngl!

  2. RageKing_twitchRating: 3/5

    Average

    gets the job done but the competition is catching up. needs to keep improving!

  3. NightGamer_gamingRating: 3/5Verified

    Some things work well, others not so much. 3 stars feels about right imo

  4. XXWolf420Rating: 2/5Verified

    Disappointing

    paid for a year subscription and barely use it because half the features dont work properly imo

  5. marie_deRating: 5/5

    genuinely impressed, wasnt expecting much and got blown away. rare these days fr

  6. haruto04Rating: 5/5Verified

    Absolutely love it

    Definately worth it. Been recommending it to everyone i know

  7. marie01Rating: 5/5

    lo recomendé a mis amigos y todos quedaron igual de contentos que yo. no falla personally

  8. GhostShot007Rating: 4/5

    mostly positive. had one issue that took a while to resolve but they did resolve it. would use again!

  9. RageSniper_hdRating: 5/5

    No complaints

    Definately worth it. Been recommending it to everyone i know fr

  10. EliteKill_liveRating: 5/5Verified

    lowkey underrated tbh. doesnt get the hype but quality is there. definitely recommend ngl

About Hyperx: Reviews

Pros

  • Wide range of gaming peripherals tailored for gamers
  • Products featuring advanced technology and ergonomic design
  • Global availability through diverse retail channels

Cons

  • Higher price points compared to some competitors
  • Focus limited mainly to gaming niche
  • Occasional reports of hardware durability concerns

Business Description

**What is HyperX?** HyperX was founded in 2002 and is headquartered in Fountain Valley, California. The company focuses on developing gaming products for professional gamers and esports participants. HyperX has grown to be recognized for combining technology and comfort to enhance gameplay. Its main customer base comprises competitive and casual gamers looking for reliable peripherals. **How does it work?** HyperX designs and manufactures various gaming hardware products that integrate advanced technology and ergonomic features. Their headsets and keyboards are engineered to provide durability and optimal gaming performance. The products connect via standard PC and console interfaces, ensuring compatibility and ease of use. HyperX continually updates its lineup to incorporate industry trends and user feedback. **Products and services** HyperX offers a range of hardware products including gaming headsets, mechanical keyboards, gaming mice, and computer memory solutions. The flagship products feature noise-cancelling microphones, mechanical key switches, and high-speed memory modules. These products are marketed primarily to gamers and esports professionals. HyperX products are sold globally through various online and retail channels.

How is the GuardScore calculated?

Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.

Verified reviews · Only reviews from real, verified customers are counted in the GuardScore.

Volume · The more reviews a business has, the more reliable and stable its GuardScore becomes.

Learn more about GuardScore
gaming-peripheralspc-gaming-geargaming-accessoriesmechanical-keyboardsgaming-headsetsesports-productshigh-performance-hardware

Business activity: Hyperx

Response rate: 0%

Frequently Asked Questions about Hyperx

Why do some people say HyperX headsets have poor audio quality?

A lot of users noticed issues with audio clarity and sound quality, especially when recording. Some even mentioned that they felt like they could get better results from a cheap, gas station mic.

Is the customer support at HyperX really that bad?

Honestly, many users have expressed frustration with HyperX's customer support. Reports of long wait times and unresponsive warranty services are pretty common, making it hard to resolve issues.

What should I do if my HyperX headset stopped working after a few months?

If your headset is malfunctioning, some users suggest reaching out to customer support, but beware—many have reported that the support process can be frustrating and slow. It might be worth checking if you have a warranty or if there are return options available.

Are HyperX gaming mice as reliable as they say?

Some folks have had decent experiences with HyperX mice, but there are also complaints about them not lasting long. It seems like users have mixed feelings about reliability; some love them while others have had theirs fail rather quickly.

Do HyperX headsets really provide comfort for long gaming sessions?

This one's a bit of a toss-up. Some gamers find HyperX headsets super comfy, while others disagree and complain about discomfort during extended use, so it really depends on personal preference.

What can I do if my HyperX product isn't performing as expected?

Many users suggest checking the connection and settings first, but if that doesn't help, you're probably looking at contacting customer support. However, keep in mind that some users have had a tough time getting support for their issues.