Muy contento. Llegó antes de lo esperado y todo en perfectas condiciones ngl
Ifood
Read 75 verified reviews for Ifood. See ratings, business responses, and what customers really think.
ifood.comOsasco, BR
food-beverage
Founded: 1996
Employees: 10000+
Rating: 3.5/5Based on 75 Reviews
- 5 ★: 23 Reviews
- 4 ★: 15 Reviews
- 3 ★: 5 Reviews
- 2 ★: 6 Reviews
- 1 ★: 5 Reviews
GuardScore is based on recency, verified reviews, and review volume.
Learn more about GuardScoreCustomer reviews for Ifood
xXLynx100Rating: 5/5 xXViper500Rating: 4/5 Pretty good
does its job well, pricing is fair. a few rough edges but nothing major. good overall ngl
StormDragon420Rating: 4/5Verified Almost perfect
generally happy with this. the occasional bug is annoying but they fix things quickly imo
IceNode_ytRating: 4/5Verified solid product, would give 5 stars if support was faster. everything else is on point fr
NeonLynx_ggRating: 3/5 Decent enough
decent product but the UI needs work. not terrible not great
ShadowWolf_realRating: 3/5Verified Mixed feelings
Some things work well, others not so much. 3 stars feels about right personally
XXViper77Rating: 3/5 Average
average experience. works as described but not much to get excited about personally
BlazeRaven420Rating: 5/5Verified 10/10
they actually listen to user feedback. feature i suggested 6 months ago is now in the product. nice.
ProEagleXXRating: 3/5Verified gets the job done but the competition is catching up. needs to keep improving.
mehmet_tr03Rating: 5/5Verified been using this for like 6 months now and cant complain. does what it says on the tin ngl
About Ifood: Reviews
Pros
- Wide selection of restaurants covering many Brazilian cities
- User-friendly mobile app and website for convenient food ordering
- Operates a large delivery network ensuring timely food delivery
Cons
- Delivery fees can be high depending on location and restaurant
- Service quality varies by city and individual delivery drivers
- Occasional order delays during peak hours or high demand
Business Description
**What is iFood?** iFood is an online food delivery company established in 2011 and headquartered in Osasco, Brazil. The company operates a digital platform that connects consumers with a wide variety of local restaurants. Its primary target audience is individual consumers looking to conveniently order food for delivery. iFood employs over 10,000 people, supporting its extensive operations across Brazil. **How does it work?** Consumers access iFood's platform via its website or mobile app to browse restaurant menus and place orders. The technology platform facilitates order processing, payment, and delivery coordination between restaurants and customers. Once an order is placed, iFood manages the logistics to ensure timely delivery, typically by using a network of delivery drivers. The platform aggregates restaurant options, supporting diverse choices for users. **Products and services** iFood offers online food ordering and delivery services from a wide range of restaurants. It operates a digital marketplace where restaurant menus are available for browsing, and orders can be placed for delivery or sometimes pickup. The platform supports payment processing and customer service related to orders. Its main product is the service of enabling convenient access to local food delivery in multiple Brazilian cities.
How is the GuardScore calculated?
Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.
Verified reviews · Only reviews from real, verified customers are counted in the GuardScore.
Volume · The more reviews a business has, the more reliable and stable its GuardScore becomes.
Learn more about GuardScorefood-deliveryonline-orderingrestaurant-deliverymeal-deliverymobile-appdelivery-logisticsdigital-marketplace
Business activity: Ifood
Response rate: 0%
Frequently Asked Questions about Ifood
Why is my delivery late or not showing up?
A lot of people have complained about delayed deliveries with iFood, and it seems it happens more often than you'd think. Sometimes the restaurant prepares the order on time, but the delivery drivers can be slow or unresponsive, leading to frustration.
What should I do if I have a problem with my order?
If you run into issues, people suggest using the iFood app to lodge a complaint, but some have found their customer service unhelpful. Reports of denied refunds or lack of responses are common, so be prepared for that.
Are the restaurant fees really that high?
Yes, many users talk about the high fees that iFood charges restaurants and delivery drivers. Some feel this unfairly affects the overall quality of service and food prices, which is a concern for a lot of people.
How do I get a refund from iFood?
Getting a refund can be tricky; a number of users have mentioned their requests being denied after they reported issues. It's worth trying to escalate through the app, but don't be surprised if you face hiccups along the way.
Is it worth ordering from iFood or should I call the restaurant directly?
Many users say they prefer calling restaurants directly due to frequent problems with iFood, like wrong or late orders. If you want a smoother experience, it might be better to bypass iFood altogether if possible.
Has anyone else experienced scams through iFood?
Some users have shared experiences of scams related to iFood orders, particularly involving delivery mishaps or issues when seeking help. It's a good idea to stay cautious and share any alarming experiences you have with the community.
