Impact

Read 83 published reviews for Impact. See ratings, business responses, and signals available on GuardOpinion.

Website: impact.com

Category: technology-software

City: Boston

Country: US

Founded: 1992

Employees: 1001-5000

Rating: 4.2/5Based on 83 Reviews

GuardScore summarizes signals such as recency, review volume, verification signals, response activity and moderation patterns. Paid plans do not increase it.

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Customer reviews for Impact

  1. NeonKraken_twitchRating: 5/5

    Top

    llevo tiempo usándolo y nunca me ha fallado. precio justo y servicio de calidad!

  2. VoidPixel666Rating: 5/5Verified

    Una pasada

    La verdad que me sorprendió para bien. Pensé que iba a ser como las demás y no, funciona de lujo imo

  3. VoidKill1337Rating: 5/5

    Highly recommend

    my go-to for this now. tried 4 alternatives and keep coming back. something to be said for that ngl

  4. NightPixel1337Rating: 2/5

    used to be good but they keep adding useless features and breaking the ones that worked. classic ngl

  5. NightBeast420Rating: 3/5Verified

    decent product but the UI needs work. not terrible not great ngl

  6. XXWizard_hdRating: 5/5

    el soporte es muy atento y resuelven las dudas rápido. eso genera mucha confianza personally

  7. IceKnight1337Rating: 4/5Verified

    mostly positive. had one issue that took a while to resolve but they did resolve it. would use again imo

  8. EliteHunter42Rating: 5/5Verified

    the support team actually knows what theyre doing. had my issue resolved in one chat session. rare fr

  9. NeonRaven_fxRating: 5/5Verified

    10/10

    consistent experience every time. doesnt always wow but never disappoints either. thats rare tbh

  10. ProRogue_twitchRating: 2/5

    paid for a year subscription and barely use it because half the features dont work properly

About Impact: Reviews

Pros

  • Centralizes multiple partnership types (affiliates, influencers) into one platform
  • Automates commission and payment workflows
  • Provides comprehensive real-time reporting and analytics

Cons

  • Platform complexity may require a learning curve for new users
  • Pricing can be high compared to simpler affiliate management tools
  • Primarily geared toward large businesses, less suitable for small enterprises

Business Description

**What is Impact?** Impact is a partnership management platform founded in 2008 and headquartered in Boston, Massachusetts. It targets businesses looking to automate and manage their affiliate, influencer, and referral partnerships. The company employs between 1,001 and 5,000 staff members. Its services focus on providing a unified system for partnership automation and tracking. **How does it work?** The platform integrates various types of partnerships, including affiliates and influencers, into a centralized system that automates workflows and tracking. Users can manage, measure, and optimize their partnerships via the platform's dashboard and tools. It supports automation of commissions, real-time reporting, and analytics, facilitating scalable and efficient partnership marketing. The software is designed primarily for business customers (brands and publishers). **Products and services** Impact offers SaaS-based software for partnership management, including affiliate marketing, influencer marketing, and referral programs. The platform automates partner recruitment, engagement, payment, and performance analytics. It provides tools for tracking clicks, conversions, and commissions across multiple partnership channels. The services help businesses optimize the effectiveness of their partnership programs through data-driven insights and automation capabilities.

How is the GuardScore calculated?

Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.

Verified reviews · Reviews with stronger experience signals may carry more weight in the GuardScore.

Volume · More reviews can make the score more stable, but it remains an informational signal.

Learn more about GuardScore
partnership-automationaffiliate-marketinginfluencer-marketingreferral-programssaas-softwaremarketing-analyticscommission-tracking

Business activity: Impact

Response rate: 0%

Frequently Asked Questions about Impact

Why is the customer service response time with Impact so slow?

A lot of folks have mentioned that it can take a while to get a response from customer service. It seems like there are issues with staff availability and responsiveness, which can be frustrating when you need help.

Why are some affiliate links broken on Impact?

Some users have reported running into broken affiliate links, which can be a real headache. This seems to happen occasionally and can affect tracking and commissions, so it’s a frustrating issue for many.

Is Impact user-friendly for influencers?

Honestly, many influencers find Impact to be not very user-friendly. The process of creating affiliate links is often described as unnecessarily complicated, making it tough for new users to navigate.

What do users say about the professionalism of Impact's staff?

There are quite a few complaints about unprofessional interactions with staff at Impact. Many users have shared experiences where they felt the support was lacking, which can leave a bad impression.

Are there any ongoing issues with Impact's platform performance?

It looks like some users have faced mixed reviews regarding the platform's performance. While many appreciate the tracking capabilities, others still deal with performance issues and unexpected glitches.

Why was my application to join Impact rejected?

Several users have shared that their applications to become partners were rejected for various reasons, like not meeting MSA standards. If that happens, it’s usually suggested to check your website’s compliance or consider reapplying later.