Absolutely love it
honestly the best gaming platform out there. huge library, decent sales, and my games actually work. what more do you want
Itch
Read 100 verified reviews for Itch. See ratings, business responses, and what customers really think.
itch.ioSan Francisco, US
marketplace
Employees: 31-50
Rating: 2.2/5Based on 100 Reviews
- 5 ★: 9 Reviews
- 4 ★: 5 Reviews
- 3 ★: 4 Reviews
- 2 ★: 0 Reviews
- 1 ★: 1 Reviews
GuardScore is based on recency, verified reviews, and review volume.
Learn more about GuardScoreCustomer reviews for Itch
RageHawk_playsRating: 5/5Verified DarkByte_playsRating: 4/5Verified Muy bien
en general muy satisfecho, solo le pondría que el soporte tarda un poco en responder, pero el producto en sí es bueno
DarkLynxXXRating: 5/5 10/10
10/10 no cap. cloud saves, controller support, workshop mods, remote play... its basically the only launcher i need tbh
IceTitan360Rating: 1/5Verified banned my account for no reason, lost 300 dollars in games. zero response from support for 3 weeks. criminal
VoidQueen2025Rating: 5/5Verified los juegos llegan al instante, la calidad de los servidores es buena y el precio vale cada centavo
laura2021Rating: 4/5 good value especially during sales. UI could be cleaner but its functional. no major complaints!
DarkBombXxRating: 4/5 pretty good overall, just wish the client wasnt so heavy. takes ages to load on my old pc but the service itself is fine
NightTiger69Rating: 4/5Verified pretty solid platform. minus one star because their support takes forever. games are great though personally
GhostWarrior_realRating: 3/5Verified meh, had a billing issue that took 5 days to resolve. not the end of the world but annoying for sure personally
DarkSnake007Rating: 3/5Verified Could be better
meh, had a billing issue that took 5 days to resolve. not the end of the world but annoying for sure!
About Itch: Reviews
Pros
- Wide variety of indie games and creative digital content.
- Flexible pricing and revenue models for creators.
- Direct sales with fewer restrictions than traditional platforms.
Cons
- Smaller audience compared to mainstream game distribution platforms.
- Quality and curation can vary widely due to open publishing.
- Limited social media presence compared to larger competitors.
Business Description
**What is Itch?** Itch.io is a digital distribution platform founded in 2011 and based in San Francisco, California. It primarily targets independent game developers and consumers interested in indie games and other digital creative works. The company has around 40 employees and operates globally. Itch.io focuses on providing an accessible space for creators to publish and monetize their work with more flexibility than traditional platforms. **How does it work?** Itch.io operates as an online marketplace where creators upload their digital goods including video games and other media. The platform allows developers to set their own prices, offer pay-what-you-want models, and customize their storefronts. Users browse, purchase, and download content directly from the site. Technically, Itch.io also provides tools for developers to manage sales, distribution, and community engagement. **Products and services** Itch.io offers a broad selection of digital goods including indie video games, game assets, books, comics, and software tools. The platform functions as a self-publishing marketplace that supports various pricing models and distribution formats. It also includes community features such as user reviews and collections. The services focus on indie content distribution without traditional publisher gatekeeping, enabling direct creator-to-consumer transactions.
How is the GuardScore calculated?
Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.
Verified reviews · Only reviews from real, verified customers are counted in the GuardScore.
Volume · The more reviews a business has, the more reliable and stable its GuardScore becomes.
Learn more about GuardScoredigital-goodsgaming-marketplaceindie-gamesgame-distributionself-publishingcreator-toolspay-what-you-wantvideo-games
Business activity: Itch
Response rate: 0%
Frequently Asked Questions about Itch
Is it safe to download games from Itch.io?
A lot of users say it can be risky since the site allows anyone to upload files, including executable ones. Most developers are reputable, but it's always good to double-check before downloading anything just to be safe.
Why are payouts to developers sometimes delayed on Itch.io?
Some developers have mentioned experiencing delayed payments, with their payouts being stuck 'In Review' for a month. It can certainly be frustrating, and users often feel left in the dark during these times.
How do I get more reviews for my game on Itch.io?
Honestly, many devs recommend asking for feedback directly in your game. Adding a prompt after a play session can really help encourage more users to leave reviews since they often forget otherwise.
Are there any refund options for purchases on Itch.io?
Some users have raised concerns about getting refunds, as it seems that those options aren't always clear or easily accessible. It can be tough if you run into issues with a purchase since not everyone reports a good experience getting their money back.
What should I know about the creator reliability on Itch.io?
In general, most people find that the indie developers on Itch.io care about their work and their audience, but there can still be a few who might not be as trustworthy. It's always best to look at their previous games and reviews before making a purchase.
Do developers on Itch.io face any issues with payments?
Yes, there's been chatter about some developers not getting paid on time or facing other payment-related issues. It's something that can happen and is a point of frustration for those who rely on this platform for income.
