Decent enough
decent product but the UI needs work. not terrible not great imo

Read 2315 verified reviews for Kajabi. See ratings, business responses, and what customers really think.
kajabi.comNewport Beach, US
technology-software
Founded: 2006
GuardScore is based on recency, verified reviews, and review volume.
Learn more about GuardScoredecent product but the UI needs work. not terrible not great imo
the core product is great. the extra stuff (billing, account management) could be smoother tbh
the downgrading is real. every update seems to make things worse. losing patience with this personally
**What is Kajabi?** Kajabi is a software-as-a-service company founded in 2010, headquartered in Newport Beach, California. It targets experts, educators, and business owners who want to create and monetize digital content such as online courses, coaching programs, and membership communities. Kajabi serves customers globally and focuses on enabling entrepreneurs to manage their digital businesses with an all-in-one toolset. The company emphasizes ease of use and integrated marketing capabilities. **How does it work?** Kajabi provides a cloud-based platform that allows users to create, host, and sell digital content without needing technical expertise. Users can build websites, create online courses, set up payment systems, and automate marketing campaigns within the platform. Kajabi also supports email marketing and customer engagement tools, facilitating a streamlined workflow to launch and scale digital product offerings. The platform offers AI-powered features to assist users in growing and managing their businesses. **Products and services** Kajabi offers a SaaS platform focused on digital content delivery and online business management. The main products include course creation tools, membership site capabilities, marketing automation, and integrated payment processing. It supports subscription billing, email campaigns, landing pages, and analytics to help businesses track performance. Kajabi’s services enable users to manage their digital products and customer relationships efficiently within one system.
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Learn more about GuardScoreResponse rate: 0%
A lot of users have mentioned that getting help from Kajabi's support can be a huge hassle. Many times, the online chat is offline, and when you finally get through, it can take hours to get a response.
Yes, some users really dislike how people can’t easily unsubscribe from specific email lists. It’s been a common complaint that this limits effective communication with customers.
Honestly, many users feel that Kajabi's onboarding is quite lacking and not very helpful. You might find yourself confused and needing to figure things out on your own.
On the positive side, a good number of users praise Kajabi for its capabilities in network marketing. It seems to work well for those looking to use it for that purpose.
Overall, users appreciate the functionality Kajabi offers for creating and managing digital content. It’s seen as a solid all-in-one tool, especially for course creators.
Some users feel that the cost of Kajabi can be high, especially if you add in extras like professional setup services. It’s been mentioned that they expect more features for what they pay.