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Kajabi

Read 2315 verified reviews for Kajabi. See ratings, business responses, and what customers really think.

kajabi.com

Newport Beach, US

technology-software

Founded: 2006

Rating: 3.5/5Based on 2315 Reviews

GuardScore is based on recency, verified reviews, and review volume.

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Customer reviews for Kajabi

  1. DarkBeast100Rating: 3/5Verified

    Decent enough

    decent product but the UI needs work. not terrible not great imo

  2. VoidGlitch_ggRating: 4/5

    Pretty good

    the core product is great. the extra stuff (billing, account management) could be smoother tbh

  3. EliteKnight_realRating: 2/5Verified

    the downgrading is real. every update seems to make things worse. losing patience with this personally

About Kajabi: Reviews

Pros

  • All-in-one platform reducing the need for multiple tools
  • User-friendly course and website creation without coding
  • Integrated marketing and payment processing features

Cons

  • Pricing can be high for small or starting users
  • Limited advanced customization compared to separate specialized tools
  • Occasional learning curve for full feature utilization

Business Description

**What is Kajabi?** Kajabi is a software-as-a-service company founded in 2010, headquartered in Newport Beach, California. It targets experts, educators, and business owners who want to create and monetize digital content such as online courses, coaching programs, and membership communities. Kajabi serves customers globally and focuses on enabling entrepreneurs to manage their digital businesses with an all-in-one toolset. The company emphasizes ease of use and integrated marketing capabilities. **How does it work?** Kajabi provides a cloud-based platform that allows users to create, host, and sell digital content without needing technical expertise. Users can build websites, create online courses, set up payment systems, and automate marketing campaigns within the platform. Kajabi also supports email marketing and customer engagement tools, facilitating a streamlined workflow to launch and scale digital product offerings. The platform offers AI-powered features to assist users in growing and managing their businesses. **Products and services** Kajabi offers a SaaS platform focused on digital content delivery and online business management. The main products include course creation tools, membership site capabilities, marketing automation, and integrated payment processing. It supports subscription billing, email campaigns, landing pages, and analytics to help businesses track performance. Kajabi’s services enable users to manage their digital products and customer relationships efficiently within one system.

How is the GuardScore calculated?

Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.

Verified reviews · Only reviews from real, verified customers are counted in the GuardScore.

Volume · The more reviews a business has, the more reliable and stable its GuardScore becomes.

Learn more about GuardScore
saas-softwareonline-courses-platformssubscription-softwaremarketing-automationdigital-content-creationcontent-monetizationcloud-platformpayment-processing

Business activity: Kajabi

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Frequently Asked Questions about Kajabi

Why is Kajabi's customer service so slow?

A lot of users have mentioned that getting help from Kajabi's support can be a huge hassle. Many times, the online chat is offline, and when you finally get through, it can take hours to get a response.

Are there major issues with Kajabi's email features?

Yes, some users really dislike how people can’t easily unsubscribe from specific email lists. It’s been a common complaint that this limits effective communication with customers.

Is the onboarding process with Kajabi user-friendly?

Honestly, many users feel that Kajabi's onboarding is quite lacking and not very helpful. You might find yourself confused and needing to figure things out on your own.

What do users think about Kajabi for network marketing?

On the positive side, a good number of users praise Kajabi for its capabilities in network marketing. It seems to work well for those looking to use it for that purpose.

How well does Kajabi manage digital content creation?

Overall, users appreciate the functionality Kajabi offers for creating and managing digital content. It’s seen as a solid all-in-one tool, especially for course creators.

Are there complaints about Kajabi's pricing?

Some users feel that the cost of Kajabi can be high, especially if you add in extras like professional setup services. It’s been mentioned that they expect more features for what they pay.