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Kucoin

Read 1554 verified reviews for Kucoin. See ratings, business responses, and what customers really think.

kucoin.com

Mahe, SC

cryptocurrency-blockchain

Founded: 2013

Rating: 1.7/5Based on 1554 Reviews

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Customer reviews for Kucoin

  1. XXNodeXXRating: 5/5Verified

    my go-to for this now. tried 4 alternatives and keep coming back. something to be said for that tbh

  2. DarkSpecter99Rating: 1/5Verified

    Support took 5 days to reply and then just closed my ticket without fixing anything. joke!

  3. XXCode_ytRating: 5/5Verified

    Muy recomendado

    Muy buena plataforma, llevo meses usándola y sin problemas. Lo recomiendo personally

  4. IcePanda360Rating: 5/5Verified

    Honestly one of the best platforms ive used in a while. delivery was fast and no issues at all 👍 tbh

  5. RageSnake_liveRating: 5/5Verified

    Best I've tried

    genuinely impressed, wasnt expecting much and got blown away. rare these days personally

  6. RageShot9999Rating: 5/5Verified

    No complaints

    genuinely impressed, wasnt expecting much and got blown away. rare these days imo

  7. ProKraken_playsRating: 5/5Verified

    Top tier

    lowkey underrated tbh. doesnt get the hype but quality is there. definitely recommend ngl

  8. luca_frRating: 1/5Verified

    Un desastre

    pésimo servicio, me dejaron sin solución durante semanas. no lo recomiendo a nadie imo

  9. GhostWarriorXXRating: 5/5

    consistent experience every time. doesnt always wow but never disappoints either. thats rare imo

  10. StormShot360Rating: 3/5Verified

    Decent enough

    three stars because its fine but fine isnt good enough for what they charge fr

About Kucoin: Reviews

Pros

  • Wide selection of over 1000 cryptocurrencies and trading pairs
  • User-friendly interface with advanced trading tools
  • Supports multiple trading types including futures and margin trading

Cons

  • Based in Seychelles, which may concern users preferring exchanges under stricter regulations
  • Customer support response time can vary and sometimes slow
  • Crypto trading carries inherent financial risks and volatility

Business Description

**What is KuCoin?** KuCoin is a cryptocurrency exchange founded in 2017 and headquartered in Mahe, Seychelles. It serves as a digital platform where users can buy, sell, and trade a wide array of cryptocurrency assets ranging from well-known coins like Bitcoin and Ethereum to over 1000 alternative cryptocurrencies. The platform targets individual consumers and crypto traders who seek access to global blockchain markets through a comprehensive exchange. **How does it work?** KuCoin works by providing a web-based and mobile interface where users create accounts to securely trade cryptocurrencies. It supports multiple trading pairs and uses matching engine technology to execute trades at current market prices. The exchange also provides wallets for users to store digital assets, and it applies security protocols to protect transactions and user information. KuCoin enables access to the Web3 ecosystem by listing new blockchain tokens and decentralized finance (DeFi) projects. **Products and services** KuCoin offers cryptocurrency trading services including spot trading, futures contracts, and margin trading. It allows users to deposit, withdraw, and store cryptocurrency assets on its platform. The exchange supports over 1000 altcoins and provides tools such as market charts, order books, and transaction histories for trading analysis. KuCoin also offers staking and lending features, as well as APIs for algorithmic trading.

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Volume · The more reviews a business has, the more reliable and stable its GuardScore becomes.

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bitcoinethereumcryptocurrencycrypto-tradingaltcoinsblockchaindefidigital-assets

Business activity: Kucoin

Response rate: 0%

Frequently Asked Questions about Kucoin

Why is KuCoin known for bad customer support?

A lot of users complain that customer support is pretty unhelpful and just repeats the same generic answers. Many feel that their issues are not taken seriously, which has led to a lot of frustration.

What should I do if my KuCoin withdrawal gets frozen?

Some people have had their withdrawals frozen for days or even weeks, and dealing with support doesn't seem to help much. If this happens, it's best to keep trying to reach out to them, but don't expect quick responses.

Are there hidden fees when trading on KuCoin?

Users have raised concerns about unexpected fees, particularly when using features like margin and futures trading. It might not be super clear upfront, so it's good to double-check the fee structure before jumping in.

Is KuCoin a safe platform to trade cryptocurrencies?

Many users have expressed concerns about the safety of KuCoin due to reports of selective scams and security issues. While some people have had positive experiences, it's important to do your own research and stay cautious.

What are users saying about KuCoin's trading features?

People have mixed feelings about the trading features like margin and futures. Some find them useful, while others have reported issues related to liquidation and transparency during trades.

Why do some users refer to KuCoin as a scam?

There are several threads where users claim they've lost funds due to unexpected issues with the platform, like liquidations or frozen accounts. This has led to a lot of distrust and accusations of KuCoin being a scam.

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