Labcorp

Read 529 verified reviews for Labcorp. See ratings, business responses, and what customers really think.

labcorp.com

Burlington, US

health-wellness

Founded: 1995

Employees: 50001-100000

Rating: 1.7/5Based on 529 Reviews

GuardScore is based on recency, verified reviews, and review volume.

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Customer reviews for Labcorp

  1. julia_officialRating: 5/5

    sin palabras, el mejor servicio que he recibido en mucho tiempo. volvería sin dudarlo tbh

  2. XXHydra_gamingRating: 4/5

    Good overall

    solid product, would give 5 stars if support was faster. everything else is on point!

  3. fernanda_brRating: 5/5

    Excelente

    llevo tiempo usándolo y nunca me ha fallado. precio justo y servicio de calidad personally

  4. XXPhoenix_twitchRating: 4/5Verified

    Would recommend

    mostly positive. had one issue that took a while to resolve but they did resolve it. would use again imo

  5. BlazeTitan77Rating: 1/5Verified

    Support took 5 days to reply and then just closed my ticket without fixing anything. joke ngl

  6. ShadowPhoenix42Rating: 4/5Verified

    Solid experience

    mostly positive. had one issue that took a while to resolve but they did resolve it. would use again ngl

  7. StormMage_clipsRating: 5/5Verified

    No complaints

    solid product, fair price, does what it promises. no bs, no hidden charges. refreshing personally

  8. NightHydra77Rating: 5/5Verified

    10/10

    Definately worth it. Been recommending it to everyone i know.

  9. VoidWizard_ytRating: 4/5

    Almost perfect

    solid product, would give 5 stars if support was faster. everything else is on point personally

  10. NightFox_officialRating: 5/5Verified

    Highly recommend

    Honestly one of the best platforms ive used in a while. delivery was fast and no issues at all 👍 ngl

About Labcorp: Reviews

Pros

  • Extensive network of advanced laboratories enabling wide test availability
  • Broad portfolio covering routine, genetic, and clinical trial testing
  • Experienced workforce supporting both healthcare and pharmaceutical industries

Cons

  • Turnaround times can vary based on test volume and complexity
  • Costs may be high for some specialized genetic and trial services
  • Customer service experiences may vary regionally due to scale

Business Description

**What is Labcorp?** Labcorp, founded in 1969 and headquartered in Burlington, North Carolina, is a global life sciences company. It operates a network of laboratories that offer diagnostic and laboratory testing services to clinicians, pharmaceutical companies, researchers, and patients. The company’s services support healthcare by providing critical information for treatment and clinical research. Labcorp’s employee base is approximately 71,000 people worldwide. **How does it work?** Labcorp processes and analyzes biological samples submitted by healthcare providers, pharmaceutical firms, and research organizations. Using advanced laboratory technology and methodologies, Labcorp delivers accurate and timely test results. Their capabilities include routine blood tests, genetic testing, and support for clinical trials. Labcorp integrates data management systems to support analytic insights and healthcare decision-making. **Products and services** Labcorp offers a broad range of laboratory testing services including clinical diagnostics, genetic and specialty testing, and drug development support. Their clinical trial services include specimen collection, biomarker testing, and data analytics. The company serves multiple audiences such as clinicians for routine and specialized testing, pharmaceutical companies seeking trial support, and patients requiring diagnostic services. Their network includes advanced laboratories capable of supporting diverse healthcare and research needs.

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Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.

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Volume · The more reviews a business has, the more reliable and stable its GuardScore becomes.

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laboratory-testingclinical-diagnosticsgenetic-testingdrug-developmentclinical-trialshealthcare-servicesbiotechnologymedical-laboratories

Business activity: Labcorp

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Frequently Asked Questions about Labcorp

Why are my Labcorp test results taking so long?

A lot of users find that Labcorp has delays with test results, often citing staffing shortages and high patient volumes. It’s frustrating when you’re waiting for important health information, but unfortunately, this seems to be a common issue.

What should I do if my Labcorp billing is incorrect?

Users frequently report billing issues with Labcorp, including incorrect charges and confusion over statements. If you run into problems, it might help to contact their customer service directly, but many people say that can be a hassle too.

Is the Labcorp patient portal reliable?

Many users have issues accessing the Labcorp patient portal, reporting login problems and missing information. While some find it helpful when it works, others say it can be really frustrating when you need your results quickly.

Why does Labcorp have such long wait times?

It seems like a lot of Labcorp locations are understaffed, which leads to long wait times for patients. Many users mention that they've experienced delays in receiving care due to the short staffing.

What if Labcorp loses my lab results?

There have been instances where users reported that their lab results went missing entirely, which can be really alarming. It’s recommended to follow up with their staff if you suspect any issues, but be prepared for some frustration.

How is Labcorp's customer service?

Honestly, many people have pointed out that Labcorp's customer service isn’t the best, often describing them as unhelpful during issues. If you need assistance, be ready for a potentially long wait or not getting the answers you need right away.