Not great
Support took 5 days to reply and then just closed my ticket without fixing anything. joke of a company
Letsgetchecked
Read 18794 verified reviews for Letsgetchecked. See ratings, business responses, and what customers really think.
letsgetchecked.comDublin, US
health-medical
Founded: 2013
Employees: 501-1000
Rating: 4.5/5Based on 18794 Reviews
- 5 ★: 4 Reviews
- 4 ★: 0 Reviews
- 3 ★: 0 Reviews
- 2 ★: 1 Reviews
- 1 ★: 0 Reviews
GuardScore is based on recency, verified reviews, and review volume.
Learn more about GuardScoreCustomer reviews for Letsgetchecked
VoidSpecter360Rating: 2/5Verified ShadowFox777Rating: 5/5 been around for a while so theyve had time to get it right and it shows. polished experience!
xXRogueXxRating: 5/5Verified Absolutely love it
been using this for like 6 months now and cant complain. does what it says on the tin fr
kate_brRating: 5/5Verified Super smooth experience tbh. Had a small issue and support fixed it in like 20 mins ngl personally
StormMage_liveRating: 5/5Verified Highly recommend
Not gonna lie i was skeptical at first but its actually really good. prices are fair too
About Letsgetchecked: Reviews
Pros
- Convenient at-home sample collection with comprehensive test options
- Certified labs with quick turnaround times (2-5 days)
- Confidential and private health information handling
Cons
- May not replace in-person clinical examinations for complex conditions
- Requires users to correctly self-collect samples for accurate results
- Limited availability for some specialized or advanced diagnostic tests
Business Description
**What is LetsGetChecked?** LetsGetChecked is a health technology company founded in 2014, headquartered in Dublin, Ireland, with offices in New York. The company focuses on offering at-home lab testing and virtual healthcare solutions to consumers seeking convenient health monitoring. It targets individuals who prefer private, accessible medical testing without visiting traditional clinics or labs. Its workforce is composed of approximately 569 employees, and it operates in the healthcare technology industry. **How does it work?** Users order health test kits online which are delivered to their homes with free shipping both ways. They collect samples such as blood, urine, or saliva and send them back to certified labs in pre-paid packaging. LetsGetChecked processes the samples and delivers accurate results electronically within 2 to 5 days. The platform provides medical guidance and virtual care assistance based on test outcomes, ensuring patient confidentiality throughout the process. **Products and services** LetsGetChecked offers a variety of health testing kits covering areas like sexual health, hormone levels, general wellness, and chronic condition monitoring. The service includes certified lab testing combined with virtual healthcare consultations where needed. The process is designed to take place entirely remotely, supporting users who want privacy and convenience in accessing diagnostic services. They provide both the testing materials and the digital platform for result management and medical support.
How is the GuardScore calculated?
Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.
Verified reviews · Only reviews from real, verified customers are counted in the GuardScore.
Volume · The more reviews a business has, the more reliable and stable its GuardScore becomes.
Learn more about GuardScorehome-lab-testingtelehealth-servicesvirtual-carehealth-monitoringat-home-diagnosticslab-testingonline-healthcare
Business activity: Letsgetchecked
Response rate: 0%
Frequently Asked Questions about Letsgetchecked
Is the finger prick for the blood test really that painful?
Honestly, a lot of users say that the finger prick can be pretty uncomfortable. Some folks have even mentioned it hurts quite a bit, so be prepared for that if you decide to go ahead with testing.
What should I do if my sample gets lost?
Some users reported that when they lost their samples, they encountered a pretty unhelpful customer service experience. It's often recommended to contact them immediately, but keep in mind that responses may vary.
Are unsolicited test kits a common issue?
Yep, quite a few people have mentioned receiving unsolicited kits, which raises a lot of privacy concerns. It seems like there might be some confusion over how they handle personal info and kit distribution.
How fast can I expect results from my test?
Most people say the turnaround time for results is pretty quick, usually within 2 to 5 days. Many users have praised the speedy delivery of results, which is a nice bonus for at-home testing.
How's the customer service if you have an issue?
The feedback on customer service is mixed; some users have had quick responses, while others experienced rudeness or lack of help. It's a bit hit or miss, depending on the situation.
Can I trust LetsGetChecked with my personal information?
There are some concerns out there about privacy, especially with unsolicited kits. Many users want reassurance that their information is secure, so it might be worth looking into their privacy policies.
