el soporte es inexistente, llevan días sin contestar mi ticket. inaceptable imo
Read 91 published reviews for Logitech. See ratings, business responses, and signals available on GuardOpinion.
Website: logitech.com
Category: e-commerce-retail
City: Lausanne
Country: US
Founded: 1990
Employees: 5000-10000
GuardScore summarizes signals such as recency, review volume, verification signals, response activity and moderation patterns. Paid plans do not increase it.
Learn more about GuardScoreel soporte es inexistente, llevan días sin contestar mi ticket. inaceptable imo
Pretty good overall, minor issues here and there but nothing dealbreaking. would recommend with caveats
used to be better tbh. feels like development slowed down. still functional just not exciting imo
they actually listen to user feedback. feature i suggested 6 months ago is now in the product. nice!
Honestly one of the best platforms ive used in a while. delivery was fast and no issues at all 👍 imo
generally happy with this. the occasional bug is annoying but they fix things quickly imo
Definately worth it. Been recommending it to everyone i know
three stars because its fine but fine isnt good enough for what they charge!
4 stars because nothing is perfect but this is close enough. happy customer overall fr
used to be good but they keep adding useless features and breaking the ones that worked. classic imo
**What is Logitech?** Logitech is a Swiss company founded in 1981 and headquartered in Lausanne, Switzerland. It focuses on designing and manufacturing personal computer and tablet accessories. The company serves casual users, gamers, professionals, and businesses worldwide. Its product lineup targets a broad audience needing input devices and audiovisual accessories. **How does it work?** Logitech develops hardware products such as mice, keyboards, webcams, and gaming accessories using proprietary designs and technology. These products are engineered for compatibility with computers and tablets, offering ease of use and reliability. Logitech integrates software tools to enhance user experience and device customization. The company distributes its products globally through various retail and online channels. **Products and services** The company offers a wide range of computer peripherals including mice, keyboards, webcams, and gaming accessories. Other products include audio devices such as headsets and speakers, as well as smart home and video conferencing equipment. Logitech’s devices support USB or wireless connectivity to PCs, tablets, and smart devices. Their product suite includes both hardware and software-enabled solutions designed for personal and professional use.
Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.
Verified reviews · Reviews with stronger experience signals may carry more weight in the GuardScore.
Volume · More reviews can make the score more stable, but it remains an informational signal.
Learn more about GuardScoreResponse rate: 0%
A lot of users have shared their frustrations about Logitech's support, saying they’ve had long wait times and unhelpful responses. It seems like many people expected better service for the prices they pay for their products.
If you find that your product is defective, it’s best to contact customer support, but be prepared for potential delays. Some users reported issues with warranty processes and getting replacements, so it might take longer than expected.
Several users have complained about the return process being a hassle, with some saying returns took weeks to process. It's suggested to follow up regularly if you encounter delays, as many have had mixed experiences.
Opinions are really split; some people love their devices for performance and design, while others feel they didn’t get their money’s worth due to product issues. Usually, it comes down to individual experiences with specific items.
Based on user feedback, warranty service can be hit-or-miss. Some people have had smooth experiences, but many others reported long waits and frustration with getting issues resolved.
Many users have reported issues with specific products like the MX mouse lineup and gaming gear, saying problems like double-clicking or connectivity issues pop up after some use. This seems to be a common concern that users often voice.