good experience mostly. UI could be cleaner but functionality is all there imo
Read 45 published reviews for Loom. See ratings, business responses, and signals available on GuardOpinion.
Website: loom.com
Category: technology-software
City: San Francisco
Country: US
Founded: 1997
Employees: 201-500
GuardScore summarizes signals such as recency, review volume, verification signals, response activity and moderation patterns. Paid plans do not increase it.
Learn more about GuardScoregood experience mostly. UI could be cleaner but functionality is all there imo
sorprendido para bien, no esperaba tanto y cumplió de sobra con lo prometido fr
the support team actually knows what theyre doing. had my issue resolved in one chat session. rare tbh
gets the job done but the competition is catching up. needs to keep improving personally
good value for money, does what i need. onboarding could be better but im happy now
absolute garbage. waited 3 weeks for nothing. never again
lowkey underrated tbh. doesnt get the hype but quality is there. definitely recommend ngl
works great, no bugs, fast. what more do you want fr.
lo recomendé a mis amigos y todos quedaron igual de contentos que yo. no falla tbh
Some things work well, others not so much. 3 stars feels about right!
**What is Loom?** Loom is a software company founded in 2015 and headquartered in San Francisco. It offers video communication tools primarily targeted at businesses and professionals seeking an efficient way to record screens, create video messages, and share information. Loom's user base includes over 22 million people, encompassing teams and individuals who require asynchronous communication methods. In 2023, Loom was acquired by Atlassian, expanding its reach within the enterprise software space. **How does it work?** Loom works by allowing users to record their computer screens, webcams, or both simultaneously through a desktop app or web browser extension. Once recorded, videos can be edited lightly and stored on Loom's cloud servers, making them accessible for sharing via links or embedding across platforms. The system supports instant notifications and viewer insights, helping users track engagement with shared content. This ease of video creation and sharing facilitates communication without needing live meetings or lengthy emails. **Products and services** Loom's offerings include screen recording tools, video editing features, and cloud-based video storage. The software supports various use cases such as product demos, tutorials, feedback, and internal communications. Users can create quick video messages with screen capture and webcam overlays, then share those via secure links. Loom integrates with multiple productivity tools, enhancing workflows in remote and hybrid work environments. The platform is subscription-based with free and paid tiers catering to different user needs.
Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.
Verified reviews · Reviews with stronger experience signals may carry more weight in the GuardScore.
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Learn more about GuardScoreResponse rate: 0%
A lot of users have mentioned that they run into bugs while using Loom, which can really disrupt the experience. Some feel that as the company grew, they got sidetracked with new features and lost focus on fixing the basics.
Honestly, it can be a struggle if your internet isn’t reliable. Since Loom needs a constant internet connection to record and upload videos, users with spotty connections often find it frustrating.
While many users find Loom useful for quick video messages, some have expressed that the videos may lack the polish needed for more formal business settings. There are mixed feelings about its overall effectiveness for professional use.
Yes, Loom does offer some light editing features after you finish recording. However, feedback varies, and some users wish the editing capabilities were more robust.
Loom integrates with various productivity tools that many teams use, which helps create a smoother workflow. It's pretty popular among users who need to share content across different platforms quickly.
Some users have reported challenges related to subscription management and access to certain features based on their plan. It’s a good idea to review the pricing details closely to avoid any surprises.