Loom

Read 45 published reviews for Loom. See ratings, business responses, and signals available on GuardOpinion.

Website: loom.com

Category: technology-software

City: San Francisco

Country: US

Founded: 1997

Employees: 201-500

Rating: 4.3/5Based on 45 Reviews

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Customer reviews for Loom

  1. xXLord100Rating: 5/5Verified

    10/10

    works great, no bugs, fast. what more do you want fr!

  2. NightLegend9999Rating: 5/5Verified

    10/10

    Not gonna lie i was skeptical at first but its actually really good. prices are fair too.

  3. BlazeLynx_realRating: 4/5Verified

    muy bueno aunque el precio podría ser un poco más competitivo. la calidad del servicio justifica la mayoría

  4. GhostHunterXxRating: 5/5Verified

    Outstanding

    solid product, fair price, does what it promises. no bs, no hidden charges. refreshing fr

  5. DarkSniper1337Rating: 5/5

    Muy contento. Llegó antes de lo esperado y todo en perfectas condiciones.

  6. ProWolf_opRating: 5/5Verified

    Best I've tried

    lowkey underrated tbh. doesnt get the hype but quality is there. definitely recommend ngl

  7. XXBug360Rating: 4/5

    Buena experiencia

    en general satisfecho, hay cosas mejorables pero el núcleo del servicio funciona bien tbh

  8. NightPlayerXxRating: 1/5Verified

    absolute garbage. waited 3 weeks for nothing. never again

  9. StormBear_hdRating: 5/5

    Sin dudarlo

    Todo perfecto, el soporte respondió rápido y me solucionaron el problema en el día fr

  10. ProBomb_fxRating: 5/5Verified

    solid product, fair price, does what it promises. no bs, no hidden charges. refreshing fr

About Loom: Reviews

Pros

  • Simple and intuitive screen recording interface
  • Integrated video editing and cloud storage features
  • Facilitates asynchronous communication and collaboration

Cons

  • Limited advanced video editing compared to dedicated video editors
  • Free plan has restrictions on video length and features
  • Dependent on internet connection for cloud access and sharing

Business Description

**What is Loom?** Loom is a software company founded in 2015 and headquartered in San Francisco. It offers video communication tools primarily targeted at businesses and professionals seeking an efficient way to record screens, create video messages, and share information. Loom's user base includes over 22 million people, encompassing teams and individuals who require asynchronous communication methods. In 2023, Loom was acquired by Atlassian, expanding its reach within the enterprise software space. **How does it work?** Loom works by allowing users to record their computer screens, webcams, or both simultaneously through a desktop app or web browser extension. Once recorded, videos can be edited lightly and stored on Loom's cloud servers, making them accessible for sharing via links or embedding across platforms. The system supports instant notifications and viewer insights, helping users track engagement with shared content. This ease of video creation and sharing facilitates communication without needing live meetings or lengthy emails. **Products and services** Loom's offerings include screen recording tools, video editing features, and cloud-based video storage. The software supports various use cases such as product demos, tutorials, feedback, and internal communications. Users can create quick video messages with screen capture and webcam overlays, then share those via secure links. Loom integrates with multiple productivity tools, enhancing workflows in remote and hybrid work environments. The platform is subscription-based with free and paid tiers catering to different user needs.

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Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.

Verified reviews · Reviews with stronger experience signals may carry more weight in the GuardScore.

Volume · More reviews can make the score more stable, but it remains an informational signal.

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screen-recordingvideo-messagingcloud-storagesaas-softwareremote-workvideo-editingasynchronous-communication

Business activity: Loom

Response rate: 0%

Frequently Asked Questions about Loom

Why is Loom sometimes so buggy?

A lot of users have mentioned that they run into bugs while using Loom, which can really disrupt the experience. Some feel that as the company grew, they got sidetracked with new features and lost focus on fixing the basics.

Does Loom work well with unstable internet connections?

Honestly, it can be a struggle if your internet isn’t reliable. Since Loom needs a constant internet connection to record and upload videos, users with spotty connections often find it frustrating.

Is Loom still a good tool for creating polished videos?

While many users find Loom useful for quick video messages, some have expressed that the videos may lack the polish needed for more formal business settings. There are mixed feelings about its overall effectiveness for professional use.

Can I edit my videos after recording with Loom?

Yes, Loom does offer some light editing features after you finish recording. However, feedback varies, and some users wish the editing capabilities were more robust.

What are some common integrations with Loom?

Loom integrates with various productivity tools that many teams use, which helps create a smoother workflow. It's pretty popular among users who need to share content across different platforms quickly.

Are there subscription issues I should be aware of with Loom?

Some users have reported challenges related to subscription management and access to certain features based on their plan. It’s a good idea to review the pricing details closely to avoid any surprises.