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Mercadolibre

Read 351 verified reviews for Mercadolibre. See ratings, business responses, and what customers really think.

mercadolibre.com

Montevideo, AR

e-commerce-retail

Founded: 1999

Employees: 100,000-150,000

Rating: 2.1/5Based on 351 Reviews

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Customer reviews for Mercadolibre

  1. VoidHunter_gamingRating: 5/5Verified

    Muy recomendado

    encontré artículos artesanales únicos a precios razonables. los vendedores son muy atentos y profesionales.

  2. ShadowWolf_opRating: 5/5Verified

    love the variety tbh. can buy literally anything and it shows up fast. modern life is wild ngl personally

  3. ShadowMage_ggRating: 5/5Verified

    seller selection is massive. found stuff here i couldnt find anywhere else. great platform overall.

  4. StormKraken_liveRating: 3/5Verified

    It's ok

    its ok i guess. does the job but the quality control on third party sellers is pretty inconsistent ngl

  5. XXWolf42Rating: 4/5Verified

    mostly positive. the app is smooth and checkout is easy. had one issue with a wrong item sent but got refund!

  6. xXFox_gamingRating: 5/5Verified

    Amazon prime es una maravilla, compras por la noche y al día siguiente tienes el paquete en casa. brutal.

  7. FireDragon_gamingRating: 5/5Verified

    seller selection is massive. found stuff here i couldnt find anywhere else. great platform overall

  8. NeonHawk007Rating: 5/5Verified

    had an issue with a damaged item and the replacement was sent same day no questions asked. incredible service tbh

  9. sarah_xRating: 5/5

    Outstanding

    the return policy is genuinely great. no questions asked, money back quick. builds a lot of trust personally

  10. RageHawk_liveRating: 3/5

    decent product but took way longer than estimated. fine eventually but not what was advertised ngl

About Mercadolibre: Reviews

Pros

  • Large product variety across many categories
  • Integrated secure payment system
  • Strong presence and recognition in Latin American e-commerce

Cons

  • Shipping times can vary depending on location
  • Seller quality and product authenticity vary
  • Customer service responsiveness can be inconsistent

Business Description

**What is MercadoLibre?** MercadoLibre is an e-commerce company founded in 1999 and headquartered in Montevideo, Uruguay. It serves millions of consumers and businesses primarily in Latin America. The company focuses on providing an online marketplace for buying and selling diverse products online. It also offers online payment services as part of its core offerings. **How does it work?** MercadoLibre connects buyers and sellers through a digital platform enabling peer-to-peer and business-to-consumer transactions. Users browse or list products across categories such as electronics, fashion, home goods, and more. Integrated payment processing facilitates secure transactions and financial services. The platform supports logistics and shipping for efficient delivery. **Products and services** MercadoLibre provides an online marketplace for physical goods including electronics, fashion apparel, and home products. It also offers MercadoPago, a digital payments system for online and offline transactions. Additional services include shipping coordination and seller tools. The platform supports both individual sellers and large retailers with digital storefronts, expanding e-commerce access across its markets.

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Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.

Verified reviews · Only reviews from real, verified customers are counted in the GuardScore.

Volume · The more reviews a business has, the more reliable and stable its GuardScore becomes.

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online-marketplaceecommerce-paymentpeer-to-peer-tradingdigital-paymentslatin-americaconsumer-electronicsretail-commerce

Business activity: Mercadolibre

Response rate: 0%

Frequently Asked Questions about Mercadolibre

How safe is it to buy items on MercadoLibre?

Most users feel safe buying on MercadoLibre, especially if you stick to sellers with high ratings. However, there are still reports of scams, so it's smart to check reviews and seller history before making a purchase.

What should I do if my order doesn't arrive?

If your order doesn't arrive, the best move is to contact MercadoLibre's customer service. Some users have had good experiences getting refunds, but it can depend on the seller's reliability and the specific situation.

Are there any hidden fees when buying or selling on MercadoLibre?

A lot of users have pointed out that MercadoLibre has fees for sellers, and they can vary based on the product category. It's good to review the fee structure before selling to avoid any surprises.

Why is the rating system on MercadoLibre so frustrating?

Many users feel that the rating system can be tricky since you only have a short window to leave feedback. This can make it hard to express dissatisfaction if problems come up after the purchase.

How do I avoid scams on MercadoLibre?

To avoid scams, it's best to buy from sellers who have completed lots of transactions with high positive ratings. Also, always use MercadoPago for transactions to help ensure security.

What can I do if I receive a defective product?

If you get a broken product, MercadoLibre often provides protection for buyers, so you should be able to file a claim and get a refund. Some users report successful resolution, but it can vary case by case.

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