Good overall
solid product, would give 5 stars if support was faster. everything else is on point fr
Moz
Read 1363 verified reviews for Moz. See ratings, business responses, and what customers really think.
moz.comSeattle, US
technology-software
Founded: 1998
Employees: 200-300
Rating: 4.1/5Based on 1363 Reviews
- 5 ★: 17 Reviews
- 4 ★: 7 Reviews
- 3 ★: 5 Reviews
- 2 ★: 3 Reviews
- 1 ★: 2 Reviews
GuardScore is based on recency, verified reviews, and review volume.
Learn more about GuardScoreCustomer reviews for Moz
DarkCode99Rating: 4/5Verified NightShot_tvRating: 5/5Verified the support team actually knows what theyre doing. had my issue resolved in one chat session. rare!
francesca_arRating: 4/5Verified Pretty good
Pretty good overall, minor issues here and there but nothing dealbreaking. would recommend with caveats personally
DarkCode_ytRating: 5/5 Not gonna lie i was skeptical at first but its actually really good. prices are fair too!
VoidHunter_tvRating: 5/5Verified Highly recommend
been using this for like 6 months now and cant complain. does what it says on the tin ngl
ShadowEagle69Rating: 1/5 0/10
literally the worst customer service ive ever experienced. rude, unhelpful, and slow. avoid!
xXKraken_clipsRating: 5/5Verified Super smooth experience tbh. Had a small issue and support fixed it in like 20 mins ngl.
ShadowCode_gamingRating: 3/5Verified three stars because its fine but fine isnt good enough for what they charge fr
VoidLord69Rating: 1/5Verified complete scam. charged me, no product, no support. had to do a chargeback. avoid at all costs ngl
max_de12Rating: 4/5 Pretty good overall, minor issues here and there but nothing dealbreaking. would recommend with caveats!
About Moz: Reviews
Pros
- Comprehensive SEO analytics and keyword research tools
- Strong community and educational resources for users
- Web-based SaaS platform accessible globally
Cons
- Subscription pricing can be expensive for small businesses
- Learning curve for users new to SEO software
- Some features require higher-tier plans
Business Description
**What is Moz?** Moz is a software company founded in 2004 and headquartered in Seattle, Washington. It specializes in tools for search engine optimization (SEO), content marketing, and market research. Moz targets marketing professionals, businesses, and digital agencies seeking to improve their visibility online. The company has grown to employ between 200 and 300 people, serving a global audience. It is known for its community-driven approach to SEO. **How does it work?** Moz offers a software-as-a-service (SaaS) platform featuring a suite of SEO tools and analytics. Users can sign up for subscription access to monitor website rankings, analyze backlinks, perform keyword research, and track local SEO performance. The platform integrates data and insights to help marketers optimize search visibility and digital presence. Moz’s user interface is web-based, allowing customers to utilize the tools from any location. The company also provides educational resources to support SEO learning. **Products and services** Moz’s offerings include tools for keyword research, site audits, backlink analysis, and rank tracking. Its software platform provides data visualization and competitive analysis features designed for SEO and digital marketing teams. Moz additionally runs a blog, webinars, and digital marketing courses aimed at educating users on best SEO practices. The core revenue comes from subscription software licenses. Moz does not sell physical products but focuses entirely on digital marketing technology and educational content.
How is the GuardScore calculated?
Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.
Verified reviews · Only reviews from real, verified customers are counted in the GuardScore.
Volume · The more reviews a business has, the more reliable and stable its GuardScore becomes.
Learn more about GuardScoreseo-toolskeyword-researchcontent-marketingdigital-prsubscription-softwaresaasmarket-researchrank-tracking
Business activity: Moz
Response rate: 0%
Frequently Asked Questions about Moz
Why is Moz's index smaller and less frequently updated compared to competitors like SEMrush?
A lot of users have pointed out that Moz doesn't update its index as often as other tools, which can make it feel a bit limiting for in-depth keyword research. If you're used to constant data refreshes, it might not meet your expectations compared to SEMrush or Ahrefs.
Is Moz really worth the price they charge for their SEO tools?
Honestly, some users feel that Moz has become less valuable over time for the money. Many are suggesting that switching to alternatives like SEMrush might be a better deal for those looking for more comprehensive features.
What are the main strengths of Moz compared to other SEO tools?
Users generally agree that Moz excels in content marketing and thought leadership. Many appreciate its educational resources and community-driven approach, which can help marketers improve their SEO knowledge over time.
Do guys think Moz is still a good choice for new marketers?
While some users think Moz has its merits, there's a common sentiment that newer options might offer better value for beginners. Still, Moz's strong community support can be a great plus for those starting out in SEO.
Has anyone else had issues with the speed of Moz's tools?
Some users have mentioned that they experience lag or slow performance with Moz’s tools at times. This can be frustrating, especially when you're trying to get quick insights for your campaigns.
What happened to Moz's community forums?
There are a few users who miss the earlier days when Moz's message board was more active and helpful for SEO issues. It seems like engagement has dwindled, which some people feel has affected the overall support experience.
