Would recommend
mostly positive. had one issue that took a while to resolve but they did resolve it. would use again fr
Read 41 published reviews for N26. See ratings, business responses, and signals available on GuardOpinion.
Website: n26.com
Category: finance-insurance
City: Berlin
Country: DE
Founded: 2005
Employees: 1001-5000
GuardScore summarizes signals such as recency, review volume, verification signals, response activity and moderation patterns. Paid plans do not increase it.
Learn more about GuardScoremostly positive. had one issue that took a while to resolve but they did resolve it. would use again fr
Muy contento. Llegó antes de lo esperado y todo en perfectas condiciones fr
they actually listen to user feedback. feature i suggested 6 months ago is now in the product. nice tbh
consistent experience every time. doesnt always wow but never disappoints either. thats rare tbh
lo recomendé a mis amigos y todos quedaron igual de contentos que yo. no falla.
Pretty good overall, minor issues here and there but nothing dealbreaking. would recommend with caveats
el soporte es muy atento y resuelven las dudas rápido. eso genera mucha confianza ngl
Support took 5 days to reply and then just closed my ticket without fixing anything. joke of a company imo
Una basura. Llevo 2 semanas esperando respuesta del soporte y nada personally
sorprendido para bien, no esperaba tanto y cumplió de sobra con lo prometido ngl
**What is N26?** N26 is a mobile banking company founded in 2013 and headquartered in Berlin, Germany. It offers financial services primarily through a mobile app, targeting consumers who prefer digital-first banking solutions. Its customers include individuals seeking banking services such as account management and money transfers without visiting physical branches. N26 operates within the fintech industry, combining banking with technology to simplify typical financial transactions. **How does it work?** N26 operates a fully digital bank platform accessible via mobile apps on smartphones. Customers can open accounts quickly online, manage their finances, and use N26’s debit cards for payments worldwide. The platform integrates features like real-time transaction notifications and international money transfers. It partners with banks and payment networks to deliver banking services without maintaining physical offices. **Products and services** N26 offers a mobile banking account with no physical branches, including debit Mastercard cards for purchases and ATM withdrawals. Its services include domestic and international money transfers, spending insights, and instant notifications. The platform supports account management tools designed to assist users with budgeting and financial planning. N26’s services target consumers who prefer a mobile-only banking experience with integrated financial tools.
Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.
Verified reviews · Reviews with stronger experience signals may carry more weight in the GuardScore.
Volume · More reviews can make the score more stable, but it remains an informational signal.
Learn more about GuardScoreResponse rate: 0%
A lot of users have reported having their accounts frozen unexpectedly, often without clear communication from customer support. It seems to happen during routine checks or due to security protocols, and many people feel frustrated by the slow response in getting their accounts reinstated.
Honestly, many users have been pretty disappointed with N26's customer service. Some have faced long wait times for responses or difficulty getting the help they need when issues arise, which can be really stressful.
From what I've seen, opening an N26 account is usually quite straightforward. Many users, including those who are foreigners, have found the setup process quick and easy, which is a big plus for new customers.
If your account gets closed, it can be a hassle since responses from customer support can take time. Some users suggest reaching out through the app directly or trying to get help via social media for a faster resolution.
Most people mention that N26 is pretty transparent about fees, but a few have raised concerns about unexpected charges. It's a good idea to double-check all the terms when you sign up to avoid any surprises.
Yeah, there have been reports of phishing scams and users feeling insecure about their accounts. While some people haven't faced issues, it’s definitely been a concern for others, so staying vigilant is key.