its ok i guess. works but the launcher is slow and the UI hasnt been updated since 2012 lol. functional at least imo
Nintendo
Read 86 published reviews for Nintendo. See ratings, business responses, and signals available on GuardOpinion.
3.8/5Based on 86 Reviews
Customer reviews for Nintendo
NeonHydra777Rating: 3/5Verified ahmed_deRating: 5/5Verified 10/10
the refund system is genuinely one of the best things any digital storefront has ever done. no questions asked under 2h played.
xXDragon_opRating: 2/5Verified Not great
used to be my go-to but the recent changes are just bad. worse UI, more ads, less features. whats happening.
alexei_brRating: 5/5Verified Excellent!
the workshop integration is unreal. some modded games have more content than triple A titles. peak gaming ecosystem imo
ProSniper_twitchRating: 1/5Verified Awful experience
banned my account for no reason, lost 300 dollars in games. zero response from support for 3 weeks. criminal imo
RageShot_ggRating: 5/5 Top tier
been on steam for like 10 years now and it just keeps getting better. the summer sales alone justify everything lol imo
DarkFox_realRating: 5/5Verified works great 99% of the time. occasional update breaks something but they fix it fast. overall solid platform imo
GhostBear_opRating: 5/5 honestly the best gaming platform out there. huge library, decent sales, and my games actually work. what more do you want personally
NeonHackXxRating: 3/5Verified Average
average experience. some games run fine, others have issues. the platform itself is mediocre, the games save it!
StormByte_gamingRating: 5/5 los juegos llegan al instante, la calidad de los servidores es buena y el precio vale cada centavo
Commercial transparency
Public complaints about Nintendo
About
What is Nintendo? Nintendo is a Japanese company founded in 1995 and headquartered in Kyoto, Japan. It employs around 8,572 people worldwide. The company is primarily known for its development and publishing of video game hardware and software. Nintendo's products target gamers of all ages, offering family-friendly and widely popular gaming experiences. How does it work? Nintendo designs, develops, and markets interactive entertainment products, including consoles like the Nintendo Switch and a vast library of video games. Its gaming systems allow users to play games either physically via cartridges or digitally through online stores. The company also operates official online platforms for game distribution and updates, providing an ecosystem for gamers globally. Products and services Nintendo offers video game consoles, software titles, and various merchandise such as apparel and accessories. The product range includes hardware systems like handheld and home consoles, downloadable games, and physical game cartridges. The company also supports online services for game downloads, multiplayer gaming, and digital content management. Additionally, Nintendo produces gaming-related toys and collectibles that complement its entertainment offerings.
Business Activity
Response rate: 0%
Review Sources
- verified: 60
- organic: 26
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Internet-sourced business information
Web Reputation
- Wide variety of exclusive and popular video game titles
- Innovative gaming hardware and interactive experiences
- Strong global brand recognition and loyal customer base
- Limited compatibility with non-Nintendo platforms
- Higher prices for consoles and first-party games compared to some competitors
- Online infrastructure and services sometimes perceived as less advanced
User questions
Why is Nintendo's customer service so hit or miss?
Honestly, some users have had great experiences with Nintendo's customer service, finding them polite and helpful. But others have complained about the inconsistency and difficulties with online support, especially in certain regions like the EU.
What should I do if I can't contact Nintendo support?
A lot of people have reported having trouble reaching Nintendo's support, especially in Europe. If you're having issues, you might want to check their support forum or try reaching out on social media for quicker responses.
Is Nintendo online service worth the subscription fee?
Some gamers feel like paying for the online service isn't justified given Nintendo's past issues with online support. Others believe the convenience of online play and game downloads makes it worth it, depending on how much you use those features.
What do I do if my Nintendo Switch has technical issues?
Many users suggest contacting customer support directly, but keep in mind experiences can vary. If you can’t get help, searching online forums might lead you to some troubleshooting solutions from other gamers who faced similar issues.
Why did Nintendo remove the customer review feature from the eShop?
That was a bit confusing for everyone when they added it and then quickly pulled it back. It seems they wanted to evaluate the feature, but a lot of people were curious about what might have led to that decision.
How can I give feedback about my Nintendo experience?
You can share your feedback on support forums where Nintendo is reported to monitor discussions. However, some users feel that feedback might not always get the attention it deserves, so keep that in mind when reaching out.