Noom

Read 23 published reviews for Noom. See ratings, business responses, and signals available on GuardOpinion.

Website: noom.com

Category: technology-software

City: New York

Country: US

Founded: 1997

Employees: 2001-5000

Rating: 4.3/5Based on 23 Reviews

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Customer reviews for Noom

  1. XXWizard500Rating: 3/5Verified

    Mixed feelings

    gets the job done but the competition is catching up. needs to keep improving!

  2. IceLegend2023Rating: 3/5

    regular, funciona pero no destaca. para el precio que tiene esperaba algo mejor imo

  3. ShadowFrag_officialRating: 5/5

    muy buena experiencia, recomendado al 100% sin ninguna duda fr

  4. IceTiger_proRating: 5/5Verified

    Best I've tried

    solid product, fair price, does what it promises. no bs, no hidden charges. refreshing.

  5. george_uk03Rating: 5/5

    works great, no bugs, fast. what more do you want fr imo

  6. BlazeGamer_ggRating: 5/5Verified

    lowkey underrated tbh. doesnt get the hype but quality is there. definitely recommend.

  7. XXAce500Rating: 5/5Verified

    genuinely impressed, wasnt expecting much and got blown away. rare these days fr

  8. matheus_br02Rating: 5/5Verified

    been around for a while so theyve had time to get it right and it shows. polished experience.

  9. ProKill69Rating: 2/5Verified

    Has issues

    idk why people rate this so high. laggy, buggy, and customer service is nonexistent

  10. GhostHydra_xdRating: 3/5Verified

    podría mejorar bastante. los básicos están bien pero los detalles fallan demasiado personally

About Noom: Reviews

Pros

  • Provides personalized health coaching based on psychological principles
  • Comprehensive behavior tracking with interactive nutrition and wellness tools
  • Supports sustainable lifestyle changes, not just short-term dieting

Cons

  • Subscription fees may be a barrier for some users
  • Requires consistent user engagement for effective results
  • Some users may find the app time-consuming due to daily logging and lessons

Business Description

**What is Noom?** Noom is a digital health company founded in 2008 and headquartered in New York City. It provides services primarily aimed at individuals seeking weight loss and healthier lifestyles. The platform targets consumers interested in sustainable behavior change rather than quick fixes. Noom combines technology and psychological principles to guide users toward making long-term health improvements. **How does it work?** Noom operates as a mobile and web-based application offering personalized coaching, daily lessons, and interactive tools. It uses data-driven behavior change techniques, including cognitive behavioral therapy principles, to support lifestyle adjustments. Users engage with the app through meal logging, weight tracking, and tailored educational content. The platform's coaching involves human interaction via trained experts to maintain motivation. **Products and services** Noom offers a subscription-based digital wellness service focused on weight management and healthy living. Its main products include personalized coaching sessions, meal planning guides, and behavior tracking tools. The app adapts to various user preferences and health needs, emphasizing sustainable habits and balanced nutrition. Noom's technology integrates user data to provide timely feedback and customizable health insights.

How is the GuardScore calculated?

Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.

Verified reviews · Reviews with stronger experience signals may carry more weight in the GuardScore.

Volume · More reviews can make the score more stable, but it remains an informational signal.

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digital-healthweight-lossbehavioral-healthpersonalized-coachingwellness-apphealth-trackingnutrition-planning

Business activity: Noom

Response rate: 0%

Frequently Asked Questions about Noom

Why is it so hard to cancel my Noom subscription?

A lot of users have mentioned that cancelling Noom can be a hassle, with some getting offered different plans at the last minute. I saw complaints about being charged for both plans after trying to switch, so definitely read the fine print before committing.

What should I do if I can't get a response from Noom's customer service?

Honestly, quite a few users have expressed frustration with Noom's customer service not being responsive. If you're having issues, it's best to reach out through their official support channels and be persistent.

Are the lessons and support worth the money for Noom?

Some people feel the lessons are helpful, especially if you're new to health management, but others think it's not worth the cost. It really seems to depend on your personal experience and expectations.

Has anyone else had issues with billing errors from Noom?

Definitely! Users have reported unexpected charges and difficulties in getting refunds, which can be super frustrating. If you run into issues, you might need to follow up multiple times.

Is Noom's coaching helpful or just a waste of time?

It seems like opinions are mixed; some users find the coaching really motivating while others see it as less valuable. If you need regular accountability, it might work for you, but not everyone thinks it's essential.

What do I do if I feel like Noom isn't working for me?

A lot of users have mentioned that it's important to reassess why you're using it and if the service fits your needs. If it's not a good fit, you might want to explore other options or speak with their support for strategies.