Noom

Read 66195 verified reviews for Noom. See ratings, business responses, and what customers really think.

noom.com

New York, US

technology-software

Founded: 1997

Employees: 2001-5000

Rating: 4.5/5Based on 66195 Reviews

GuardScore is based on recency, verified reviews, and review volume.

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Customer reviews for Noom

  1. GhostHydra_xdRating: 3/5Verified

    podría mejorar bastante. los básicos están bien pero los detalles fallan demasiado personally

  2. george_uk03Rating: 5/5

    works great, no bugs, fast. what more do you want fr imo

  3. XXAce500Rating: 5/5Verified

    genuinely impressed, wasnt expecting much and got blown away. rare these days fr

  4. matheus_br02Rating: 5/5Verified

    been around for a while so theyve had time to get it right and it shows. polished experience.

  5. NightRaven420Rating: 4/5Verified

    Pretty good

    good value for money, does what i need. onboarding could be better but im happy now.

  6. FireWolf2023Rating: 5/5Verified

    Super smooth experience tbh. Had a small issue and support fixed it in like 20 mins ngl fr

  7. RageWarrior420Rating: 4/5Verified

    Pretty good

    solid product, would give 5 stars if support was faster. everything else is on point

  8. IceLegend2023Rating: 3/5

    regular, funciona pero no destaca. para el precio que tiene esperaba algo mejor imo

  9. StormWarrior99Rating: 5/5Verified

    Sin dudarlo

    Excelente servicio, los precios son justos y la calidad es buena. 100% recomendado!

  10. XXEagleXXRating: 4/5Verified

    does its job well, pricing is fair. a few rough edges but nothing major. good overall

About Noom: Reviews

Pros

  • Provides personalized health coaching based on psychological principles
  • Comprehensive behavior tracking with interactive nutrition and wellness tools
  • Supports sustainable lifestyle changes, not just short-term dieting

Cons

  • Subscription fees may be a barrier for some users
  • Requires consistent user engagement for effective results
  • Some users may find the app time-consuming due to daily logging and lessons

Business Description

**What is Noom?** Noom is a digital health company founded in 2008 and headquartered in New York City. It provides services primarily aimed at individuals seeking weight loss and healthier lifestyles. The platform targets consumers interested in sustainable behavior change rather than quick fixes. Noom combines technology and psychological principles to guide users toward making long-term health improvements. **How does it work?** Noom operates as a mobile and web-based application offering personalized coaching, daily lessons, and interactive tools. It uses data-driven behavior change techniques, including cognitive behavioral therapy principles, to support lifestyle adjustments. Users engage with the app through meal logging, weight tracking, and tailored educational content. The platform's coaching involves human interaction via trained experts to maintain motivation. **Products and services** Noom offers a subscription-based digital wellness service focused on weight management and healthy living. Its main products include personalized coaching sessions, meal planning guides, and behavior tracking tools. The app adapts to various user preferences and health needs, emphasizing sustainable habits and balanced nutrition. Noom's technology integrates user data to provide timely feedback and customizable health insights.

How is the GuardScore calculated?

Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.

Verified reviews · Only reviews from real, verified customers are counted in the GuardScore.

Volume · The more reviews a business has, the more reliable and stable its GuardScore becomes.

Learn more about GuardScore
digital-healthweight-lossbehavioral-healthpersonalized-coachingwellness-apphealth-trackingnutrition-planning

Business activity: Noom

Response rate: 0%

Frequently Asked Questions about Noom

Why is it so hard to cancel my Noom subscription?

A lot of users have mentioned that cancelling Noom can be a hassle, with some getting offered different plans at the last minute. I saw complaints about being charged for both plans after trying to switch, so definitely read the fine print before committing.

What should I do if I can't get a response from Noom's customer service?

Honestly, quite a few users have expressed frustration with Noom's customer service not being responsive. If you're having issues, it's best to reach out through their official support channels and be persistent.

Are the lessons and support worth the money for Noom?

Some people feel the lessons are helpful, especially if you're new to health management, but others think it's not worth the cost. It really seems to depend on your personal experience and expectations.

Has anyone else had issues with billing errors from Noom?

Definitely! Users have reported unexpected charges and difficulties in getting refunds, which can be super frustrating. If you run into issues, you might need to follow up multiple times.

Is Noom's coaching helpful or just a waste of time?

It seems like opinions are mixed; some users find the coaching really motivating while others see it as less valuable. If you need regular accountability, it might work for you, but not everyone thinks it's essential.

What do I do if I feel like Noom isn't working for me?

A lot of users have mentioned that it's important to reassess why you're using it and if the service fits your needs. If it's not a good fit, you might want to explore other options or speak with their support for strategies.