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Notion

Read 11574 verified reviews for Notion. See ratings, business responses, and what customers really think.

notion.so

San Francisco, US

technology-software

Employees: 51-200

Rating: 4.5/5Based on 11574 Reviews

GuardScore is based on recency, verified reviews, and review volume.

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About Notion: Reviews

Pros

  • All-in-one workspace reducing the need for multiple apps
  • Customizable workflow with no-code tools
  • AI features that automate repetitive tasks and improve productivity

Cons

  • Steep learning curve for new users
  • Can become slow or cluttered with heavy content
  • Limited offline functionality

Business Description

**What is Notion?** Notion is a workspace software company founded in 2013 and headquartered in San Francisco. It operates globally with multiple offices and employs around 1,000 people. The company’s main focus is on providing digital tools that facilitate team collaboration, project management, and productivity. Notion targets businesses and teams seeking centralized, customizable digital workspaces. **How does it work?** Notion’s platform integrates note-taking, databases, task management, and document collaboration in one interface. Teams can create, organize, and share content and automate workflows with AI-powered features. Users access the workspace via web and mobile apps, allowing seamless collaboration and data sharing across devices. The software supports customization to fit varied business processes and use cases. **Products and services** Notion provides a SaaS product offering collaborative workspaces that combine content management with project tracking and automation. Its features include documents, wikis, databases, task boards, and AI tools to assist with research and busywork. Notion’s software is subscription-based, with plans designed for individuals, small teams, and enterprises. It enables integrations with other productivity applications to enhance workflow efficiency.

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saas-softwarecloud-servicesno-code-toolsproject-managementcollaboration-softwareworkspace-softwareproductivity-tools

Business activity: Notion

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Frequently Asked Questions about Notion

Why is Notion's customer support so difficult to reach?

A lot of users have found Notion's support lacking. When issues are reported, it often feels like you're hitting a wall with no clear response or solution in sight, which can be super frustrating.

Are there major performance issues with Notion, like slow loading times?

Yes, some users complain about slow load times, especially when dealing with larger databases. This can really slow down productivity, and it seems to be a pretty common issue.

What do users think of Notion's AI features?

Honestly, the AI tools haven't impressed many users. People often say the AI struggles with basic tasks and doesn't really live up to expectations, making it less useful for heavy-duty work.

Is Notion's pricing clear, or do people often get overcharged?

There's quite a bit of chatter about the pricing being a bit confusing, leading to cases where users feel overcharged. Many wish Notion would clarify its terms to avoid these issues.

Does Notion lack features that are standard in other productivity tools?

Some users have pointed out that Notion is missing native features like a form builder or workflow automation, which other tools like ClickUp and Coda have. This can limit its flexibility for certain projects.

Is Notion still a solid choice for businesses despite its flaws?

Surprisingly, many longtime users still swear by Notion for its versatility and unique functionality. Even with the drawbacks, a lot of people feel there's no better alternative out there.