Best I've tried
Honestly one of the best platforms ive used in a while. delivery was fast and no issues at all 👍 tbh
Read 80 published reviews for Nurx. See ratings, business responses, and signals available on GuardOpinion.
Website: nurx.com
Category: health-medical
City: San Francisco
Country: US
Founded: 2000
Employees: 501-1,000
GuardScore summarizes signals such as recency, review volume, verification signals, response activity and moderation patterns. Paid plans do not increase it.
Learn more about GuardScoreHonestly one of the best platforms ive used in a while. delivery was fast and no issues at all 👍 tbh
lowkey underrated tbh. doesnt get the hype but quality is there. definitely recommend tbh
decent product but the UI needs work. not terrible not great.
does its job well, pricing is fair. a few rough edges but nothing major. good overall
they actually listen to user feedback. feature i suggested 6 months ago is now in the product. nice imo
solid product, fair price, does what it promises. no bs, no hidden charges. refreshing ngl
good value for money, does what i need. onboarding could be better but im happy now.
la peor experiencia que he tenido con ningún servicio online. evitar completamente!
Muy contento. Llegó antes de lo esperado y todo en perfectas condiciones personally
llevo tiempo usándolo y nunca me ha fallado. precio justo y servicio de calidad
**What is Nurx?** Nurx is a telehealth company founded in 2015 and headquartered in San Francisco, California. It offers consumers access to convenient and affordable prescription medications and lab testing. The company primarily serves consumers interested in healthcare services without in-person visits. Nurx employs between 501 and 1,000 people and has built its business around accessibility and convenience in healthcare. **How does it work?** Users visit Nurx’s website to request prescriptions or lab tests by completing medical questionnaires reviewed by licensed healthcare providers. Once approved, Nurx ships medications or home test kits directly to the consumer with free shipping. The platform operates fully online, eliminating the need for office visits, and provides ongoing medical support and prescription management digitally. Patients interact with healthcare professionals remotely, ensuring privacy and comfort. **Products and services** Nurx offers prescription medications across several categories including contraception, PrEP for HIV prevention, and treatment for common conditions. The company also provides at-home lab testing services for various health concerns. These services are delivered through an online interface where consumers order, manage, and receive healthcare products via mail. Nurx combines telehealth consultations with pharmacy fulfillment and diagnostic testing, catering mainly to adults in the United States.
Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.
Verified reviews · Reviews with stronger experience signals may carry more weight in the GuardScore.
Volume · More reviews can make the score more stable, but it remains an informational signal.
Learn more about GuardScoreResponse rate: 0%
A lot of people have reported issues with their packages not arriving on time or showing as delivered when they weren't. It seems like this has been a common problem that frustrates many users.
Honestly, many users have struggled to get timely responses from customer service, which can make problems even worse. If you've been waiting a while, some suggest reaching out multiple times, but it can still be hit or miss.
Some users have raised concerns about data privacy, mentioning that Nurx keeps a lot of personal information, including health data. It's best to weigh the convenience against potential privacy risks before fully committing.
Several users have shared their frustrations with insurance approvals being denied without clear reasons. It's tough because many people expect a smoother process, and dealing with denied claims can be frustrating.
There's been quite a bit of chatter about Nurx being unreliable and having a shady system for approvals. Many users feel they've been misled or received bad service, leading to the perception of it being a scam.
While Nurx offers great convenience with online services, some users feel that the reliability of traditional pharmacies is preferable. They appreciate in-person support and the assurance that comes with face-to-face interactions.