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Patreon

Read 1021 verified reviews for Patreon. See ratings, business responses, and what customers really think.

patreon.com

San Francisco, US

technology-software

Founded: 2013

Employees: 200-500

Rating: 1.7/5Based on 1021 Reviews

GuardScore is based on recency, verified reviews, and review volume.

Learn more about GuardScore

Customer reviews for Patreon

  1. VoidPixel99Rating: 5/5Verified

    Honestly one of the best platforms ive used in a while. delivery was fast and no issues at all 👍 fr

  2. ProHawk360Rating: 5/5

    10/10

    consistent experience every time. doesnt always wow but never disappoints either. thats rare personally

  3. ShadowPlayer88Rating: 5/5Verified

    Top tier

    Super smooth experience tbh. Had a small issue and support fixed it in like 20 mins ngl

  4. BlazeTitan_twitchRating: 3/5Verified

    Decent enough

    Some things work well, others not so much. 3 stars feels about right fr

  5. StormRaven_proRating: 5/5Verified

    Top tier

    solid product, fair price, does what it promises. no bs, no hidden charges. refreshing personally

  6. NeonSnake777Rating: 3/5

    Podría mejorar

    más o menos, hay cosas que funcionan bien y otras que no tanto. la media sale en tres estrellas!

  7. ProByte420Rating: 4/5

    good experience mostly. UI could be cleaner but functionality is all there

  8. ProHunter_ytRating: 3/5Verified

    gets the job done but the competition is catching up. needs to keep improving fr

  9. BlazeByte_hdRating: 3/5

    Some things work well, others not so much. 3 stars feels about right fr

  10. ShadowWizard_tvRating: 3/5

    Could be better

    average experience. works as described but not much to get excited about.

About Patreon: Reviews

Pros

  • Provides creators with a predictable monthly revenue stream
  • Supports diverse types of creators including artists, podcasters, and writers
  • Includes built-in tools for membership management and content distribution

Cons

  • Platform fees reduce creator revenue
  • Some creators find it challenging to grow and sustain memberships
  • Limited control over platform policies and user data

Business Description

**What is Patreon?** Patreon is a platform founded in 2013 and headquartered in San Francisco. It is designed to support creators by enabling them to receive ongoing financial support from their fans via memberships. Its primary audience includes artists, writers, podcasters, and other digital content creators. The company has grown to employ over 200 people focused on this creator-fan relationship economy. **How does it work?** Patreon operates by allowing creators to set up membership tiers that fans can join through monthly payments. Fans, or patrons, receive exclusive content, early access, or other rewards depending on the tier. Technically, the platform manages subscription payments and content delivery, providing tools for creators to engage with their audience and monetize their work continuously. This model helps creators to gain predictable income as opposed to one-time purchases or ad-based revenue. **Products and services** The platform offers tools for creator subscriptions, content hosting, membership management, and payment processing. Creators can define multiple membership levels with different benefits and publish content directly to their patrons. Patreon handles recurring payments and provides analytics to track membership growth and engagement. It primarily serves independent creators who monetize their audience beyond traditional advertising or one-off sales.

How is the GuardScore calculated?

Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.

Verified reviews · Only reviews from real, verified customers are counted in the GuardScore.

Volume · The more reviews a business has, the more reliable and stable its GuardScore becomes.

Learn more about GuardScore
subscription-softwarecreator-economymembership-platformcontent-monetizationdigital-contentfan-engagementpayment-processing

Business activity: Patreon

Response rate: 0%

Frequently Asked Questions about Patreon

Why am I having issues with my billing on Patreon?

A lot of users have reported problems with their billing, like cards being declined or delays in payments. It can be frustrating, especially when you rely on consistent income from your patrons.

How do I deal with hidden NSFW content on Patreon?

Some users have mentioned that certain NSFW content gets hidden, which can be annoying for both creators and fans. It's usually a good idea to check the content guidelines or reach out to support for help.

What should I expect with payment processing times?

Most creators say the payment processing can take longer than expected, sometimes up to seven days. This can be a real drawback when you're used to instant payments from other platforms.

Is Patreon customer service really that bad?

Many people report having trouble with Patreon's customer service, mentioning slow responses or no help at all. If you're facing issues, brace yourself for possibly a lengthy wait to get any resolution.

What do I do if my account gets reviewed or banned?

Some users have experienced their accounts being reviewed or even banned, which can be really alarming. If that happens, reaching out to customer service might help, though responses can be slow.

Are the analytics on Patreon reliable?

Honestly, many creators feel that Patreon's analytics tools are not very effective for tracking engagement or growth. If you're relying on data to make decisions, you might want to look for additional tools.