the core product is great. the extra stuff (billing, account management) could be smoother personally
Patreon
Read 86 published reviews for Patreon. See ratings, business responses, and signals available on GuardOpinion.
4.1/5Based on 86 Reviews
Customer reviews for Patreon
NeonTiger500Rating: 4/5Verified EliteViper_officialRating: 5/5Verified lowkey underrated tbh. doesnt get the hype but quality is there. definitely recommend imo
xXSpecterXxRating: 5/5 Excelente
todo correcto desde el principio hasta el final. así tiene que ser siempre personally
ShadowHack_hdRating: 4/5 good value for money, does what i need. onboarding could be better but im happy now tbh
lisakRating: 5/5Verified Highly recommend
consistent experience every time. doesnt always wow but never disappoints either. thats rare personally
ShadowDuke500Rating: 5/5Verified 10/10
consistent experience every time. doesnt always wow but never disappoints either. thats rare
luis2021Rating: 5/5 Perfecto
sin palabras, el mejor servicio que he recibido en mucho tiempo. volvería sin dudarlo!
GhostKing_ytRating: 1/5Verified idk why this has so many positive reviews. must be fake. actual experience was terrible personally
matt_frRating: 5/5Verified been using this for like 6 months now and cant complain. does what it says on the tin.
BlazeWizard777Rating: 5/5Verified Top tier
been using this for like 6 months now and cant complain. does what it says on the tin ngl
Commercial transparency
Public complaints about Patreon
About
What is Patreon? Patreon is a platform founded in 2013 and headquartered in San Francisco. It is designed to support creators by enabling them to receive ongoing financial support from their fans via memberships. Its primary audience includes artists, writers, podcasters, and other digital content creators. The company has grown to employ over 200 people focused on this creator-fan relationship economy. How does it work? Patreon operates by allowing creators to set up membership tiers that fans can join through monthly payments. Fans, or patrons, receive exclusive content, early access, or other rewards depending on the tier. Technically, the platform manages subscription payments and content delivery, providing tools for creators to engage with their audience and monetize their work continuously. This model helps creators to gain predictable income as opposed to one-time purchases or ad-based revenue. Products and services The platform offers tools for creator subscriptions, content hosting, membership management, and payment processing. Creators can define multiple membership levels with different benefits and publish content directly to their patrons. Patreon handles recurring payments and provides analytics to track membership growth and engagement. It primarily serves independent creators who monetize their audience beyond traditional advertising or one-off sales.
Business Activity
Response rate: 0%
Review Sources
- verified: 61
- organic: 25
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- 5 ★: 43 Reviews
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Internet-sourced business information
Web Reputation
- Provides creators with a predictable monthly revenue stream
- Supports diverse types of creators including artists, podcasters, and writers
- Includes built-in tools for membership management and content distribution
- Platform fees reduce creator revenue
- Some creators find it challenging to grow and sustain memberships
- Limited control over platform policies and user data
User questions
Why am I having issues with my billing on Patreon?
A lot of users have reported problems with their billing, like cards being declined or delays in payments. It can be frustrating, especially when you rely on consistent income from your patrons.
How do I deal with hidden NSFW content on Patreon?
Some users have mentioned that certain NSFW content gets hidden, which can be annoying for both creators and fans. It's usually a good idea to check the content guidelines or reach out to support for help.
What should I expect with payment processing times?
Most creators say the payment processing can take longer than expected, sometimes up to seven days. This can be a real drawback when you're used to instant payments from other platforms.
Is Patreon customer service really that bad?
Many people report having trouble with Patreon's customer service, mentioning slow responses or no help at all. If you're facing issues, brace yourself for possibly a lengthy wait to get any resolution.
What do I do if my account gets reviewed or banned?
Some users have experienced their accounts being reviewed or even banned, which can be really alarming. If that happens, reaching out to customer service might help, though responses can be slow.
Are the analytics on Patreon reliable?
Honestly, many creators feel that Patreon's analytics tools are not very effective for tracking engagement or growth. If you're relying on data to make decisions, you might want to look for additional tools.