10/10
my go-to for this now. tried 4 alternatives and keep coming back. something to be said for that imo
Read 161 verified reviews for Pedidosya. See ratings, business responses, and what customers really think.
pedidosya.comMontevideo, AR
food-beverage
Founded: 2008
GuardScore is based on recency, verified reviews, and review volume.
Learn more about GuardScoremy go-to for this now. tried 4 alternatives and keep coming back. something to be said for that imo
good experience mostly. UI could be cleaner but functionality is all there fr
paid for a year subscription and barely use it because half the features dont work properly!
solid product, would give 5 stars if support was faster. everything else is on point
good experience mostly. UI could be cleaner but functionality is all there imo
the support team actually knows what theyre doing. had my issue resolved in one chat session. rare tbh
Some things work well, others not so much. 3 stars feels about right.
the downgrading is real. every update seems to make things worse. losing patience with this ngl
works great, no bugs, fast. what more do you want fr fr
mostly positive. had one issue that took a while to resolve but they did resolve it. would use again tbh
**What is PedidosYa?** PedidosYa was founded in 2009 and is headquartered in Montevideo, Uruguay. It operates primarily as a food and quick commerce delivery service. The platform caters mainly to consumers who want a convenient way to order food, groceries, and other essential products for delivery. It serves markets across Latin America with a strong presence in countries where it operates. **How does it work?** PedidosYa runs an online ordering platform accessible via web and mobile apps where users can browse various vendors including restaurants, supermarkets, pharmacies, and specialty stores. Customers place orders for food, groceries, pet supplies, and other items to be delivered directly to their location. The platform connects customers, delivery drivers, and merchants to facilitate real-time ordering and delivery tracking. **Products and services** PedidosYa provides services that include food delivery from local restaurants, quick commerce delivery of groceries, beverages, pharmacy items, and pet supplies. Its platform supports ordering from a variety of merchants, offering a one-stop shop experience. It integrates delivery logistics to bring orders to customers’ doors typically within minutes or hours depending on location and order type.
Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.
Verified reviews · Only reviews from real, verified customers are counted in the GuardScore.
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Learn more about GuardScoreResponse rate: 0%
A lot of users have mentioned that delivery can sometimes take over an hour, which can be super frustrating. It seems like there are often delays that users face, especially during peak hours or with certain restaurants.
Many people have had the experience of something being forgotten in their order. It's usually a hassle to claim missing items, and some just recommend double-checking your order before it arrives.
Yeah, some users have reported that delivery drivers have taken food from their orders. It's definitely a concern that some people have, and it can really ruin the experience.
While the app works for many, some users found it to be quite buggy and unreliable at times. Complaints about crashes or issues when placing orders are not uncommon.
Some users have said that filing complaints can be a bit of a hassle, as support tends to offer coupons instead of real solutions. A lot of people just wish for more responsive customer service.
Safety seems to be a mixed bag; while many people order without issues, some have had unsettling experiences with delivery drivers. If you decide to use the service, just keep an eye out for any red flags.