paid for a year subscription and barely use it because half the features dont work properly imo
Pedidosya
Read 15 published reviews for Pedidosya. See ratings, business responses, and signals available on GuardOpinion.
3.9/5Based on 15 Reviews
Customer reviews for Pedidosya
XXWizard42Rating: 2/5 alex_auRating: 2/5Verified Has issues
paid for a year subscription and barely use it because half the features dont work properly!
mehmet_tr_mRating: 3/5Verified Some things work well, others not so much. 3 stars feels about right.
luisRating: 4/5Verified Good overall
good experience mostly. UI could be cleaner but functionality is all there fr
RageBladeXxRating: 4/5Verified Almost perfect
solid product, would give 5 stars if support was faster. everything else is on point
xXLegend_liveRating: 5/5Verified Excellent!
solid product, fair price, does what it promises. no bs, no hidden charges. refreshing fr
StormSpecter_xdRating: 5/5Verified 10/10
my go-to for this now. tried 4 alternatives and keep coming back. something to be said for that imo
BlazeDuke360Rating: 4/5Verified 4 stars because nothing is perfect but this is close enough. happy customer overall tbh
xXLord_opRating: 4/5Verified good experience mostly. UI could be cleaner but functionality is all there imo
GhostWarrior99Rating: 2/5 Not great
the downgrading is real. every update seems to make things worse. losing patience with this ngl
Commercial transparency
Public complaints about Pedidosya
About
What is PedidosYa? PedidosYa was founded in 2008 and is headquartered in Montevideo, Uruguay. It operates primarily as a food and quick commerce delivery service. The platform caters mainly to consumers who want a convenient way to order food, groceries, and other essential products for delivery. It serves markets across Latin America with a strong presence in countries where it operates. How does it work? PedidosYa runs an online ordering platform accessible via web and mobile apps where users can browse various vendors including restaurants, supermarkets, pharmacies, and specialty stores. Customers place orders for food, groceries, pet supplies, and other items to be delivered directly to their location. The platform connects customers, delivery drivers, and merchants to facilitate real-time ordering and delivery tracking. Products and services PedidosYa provides services that include food delivery from local restaurants, quick commerce delivery of groceries, beverages, pharmacy items, and pet supplies. Its platform supports ordering from a variety of merchants, offering a one-stop shop experience. It integrates delivery logistics to bring orders to customers’ doors typically within minutes or hours depending on location and order type.
Business Activity
Response rate: 0%
Review Sources
- verified: 10
- organic: 5
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Internet-sourced business information
Web Reputation
- Wide selection of restaurants and stores covering multiple product categories
- Convenient mobile and web ordering experience
- Fast delivery service in major cities across Latin America
- Delivery fees can be high in some areas
- Service availability varies by city and product category
- Occasional delays or order inaccuracies reported by users
User questions
Why does my food from PedidosYa take so long to arrive?
A lot of users have mentioned that delivery can sometimes take over an hour, which can be super frustrating. It seems like there are often delays that users face, especially during peak hours or with certain restaurants.
What should I do if my order is missing items from PedidosYa?
Many people have had the experience of something being forgotten in their order. It's usually a hassle to claim missing items, and some just recommend double-checking your order before it arrives.
Does PedidosYa have issues with delivery drivers eating your food?
Yeah, some users have reported that delivery drivers have taken food from their orders. It's definitely a concern that some people have, and it can really ruin the experience.
How reliable is the PedidosYa app for placing orders?
While the app works for many, some users found it to be quite buggy and unreliable at times. Complaints about crashes or issues when placing orders are not uncommon.
What happens if I have a complaint about a PedidosYa delivery?
Some users have said that filing complaints can be a bit of a hassle, as support tends to offer coupons instead of real solutions. A lot of people just wish for more responsive customer service.
Is it safe to order from PedidosYa?
Safety seems to be a mixed bag; while many people order without issues, some have had unsettling experiences with delivery drivers. If you decide to use the service, just keep an eye out for any red flags.