good platform, could do without the extra launcher on top of steam tbh. but the free games make up for it ngl imo
Read 20 published reviews for Playstation. See ratings, business responses, and signals available on GuardOpinion.
Website: playstation.com
Category: gaming
City: San Mateo
Country: US
Founded: 1997
Employees: 10000-15000
GuardScore summarizes signals such as recency, review volume, verification signals, response activity and moderation patterns. Paid plans do not increase it.
Learn more about GuardScoregood platform, could do without the extra launcher on top of steam tbh. but the free games make up for it ngl imo
used to be my go-to but the recent changes are just bad. worse UI, more ads, less features. whats happening
support is absolutely useless. sent 3 tickets about a billing error and got a template response each time. awful.
10/10 no cap. cloud saves, controller support, workshop mods, remote play... its basically the only launcher i need ngl
honestly the best gaming platform out there. huge library, decent sales, and my games actually work. what more do you want.
buena plataforma, buenos juegos, buenas ofertas. le quitaría una estrella porque algunas funciones no son intuitivas imo
game pass is insane value tbh. like 400+ games for the price of one? dont understand how that makes sense financially but im not complaining.
decent but could be so much better. the discovery algorithm is terrible and i keep missing good games on sale fr
banned my account for no reason, lost 300 dollars in games. zero response from support for 3 weeks. criminal!
decent but could be so much better. the discovery algorithm is terrible and i keep missing good games on sale.
**What is PlayStation?** PlayStation is a gaming brand developed by Sony Interactive Entertainment, founded in 1994 and headquartered in San Mateo, California. It is known for its series of gaming consoles and a broad ecosystem for video games and digital entertainment. The brand targets gamers ranging from casual players to dedicated enthusiasts. PlayStation holds a prominent position in the gaming industry with its hardware and online services. **How does it work?** PlayStation consoles connect gamers with a wide range of video games both physically on discs and digitally via downloads. Through the PlayStation Network, users can access online multiplayer gaming, digital marketplaces, exclusive content, and social features. The system supports immersive graphics and advanced technology to enrich the gaming experience. Updates and downloadable content are delivered through the network to enhance game functionality and engagement. **Products and services** PlayStation offers gaming consoles, including various hardware generations, gaming accessories such as controllers and VR equipment, and software in the form of physical and digital games. It provides an online platform, PlayStation Network, which facilitates multiplayer gaming, digital purchases, and access to subscription services. The brand’s offerings include digital downloads, exclusive titles, and streaming services integrated into the ecosystem. Accessories and game content updates are also part of its portfolio.
Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.
Verified reviews · Reviews with stronger experience signals may carry more weight in the GuardScore.
Volume · More reviews can make the score more stable, but it remains an informational signal.
Learn more about GuardScoreResponse rate: 0%
A lot of users have shared frustrating experiences with PlayStation's customer support, often mentioning unresponsive agents and slow resolutions to issues. Many felt that the chat support specifically needs significant improvement, as they faced long waits and unhelpful responses.
Yes, several users have reported issues with returning defective items, like the PSVR2, and some claimed that their returns got lost without a resolution. It seems that getting a replacement can be a hassle, and customer service may not always be helpful.
Many users have experienced disconnection problems with their PlayStation headsets. It can be really frustrating, and while some have found solutions online, it seems to be a common issue that hasn't been fully resolved.
Opinions vary; while some users have had decent experiences getting their technical issues resolved, others have found it to be a nightmare with slow responses and no real solutions. It really seems hit or miss depending on your situation.
If you find yourself in this situation, the best bet is to reach out to customer support with any proof of return you have. Unfortunately, some users have said that getting a satisfactory response can be tough, so be prepared for a bit of a fight.
From what I've read, some users have had issues with defective products like the PSVR2, prompting complaints about the overall quality. It seems defects can happen, and dealing with customer service afterward isn't always pleasant.