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Prettylittlething

Read 109921 verified reviews for Prettylittlething. See ratings, business responses, and what customers really think.

prettylittlething.com

Manchester, GB

e-commerce-retail

Founded: 2010

Employees: 500-999

Rating: 3.2/5Based on 109921 Reviews

GuardScore is based on recency, verified reviews, and review volume.

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Customer reviews for Prettylittlething

  1. NightRogue500Rating: 2/5Verified

    Expected more

    idk why people rate this so high. laggy, buggy, and customer service is nonexistent fr

  2. XXDuke666Rating: 2/5Verified

    Has issues

    paid for a year subscription and barely use it because half the features dont work properly personally

  3. BlazeEagle69Rating: 2/5

    Expected more

    idk why people rate this so high. laggy, buggy, and customer service is nonexistent.

  4. GhostNode_playsRating: 5/5Verified

    Sin dudarlo

    todo correcto desde el principio hasta el final. así tiene que ser siempre imo

  5. StormKnight666Rating: 1/5

    0/10

    absolute garbage. waited 3 weeks for nothing. never again

  6. DarkTitan_tvRating: 5/5

    Definately worth it. Been recommending it to everyone i know personally

  7. rachel007Rating: 5/5Verified

    genuinely impressed, wasnt expecting much and got blown away. rare these days fr

  8. VoidKraken_realRating: 5/5Verified

    Highly recommend

    been using this for like 6 months now and cant complain. does what it says on the tin imo

  9. GhostWolfXXRating: 5/5Verified

    Top tier

    Super smooth experience tbh. Had a small issue and support fixed it in like 20 mins ngl tbh

  10. GhostDragon_liveRating: 5/5Verified

    the support team actually knows what theyre doing. had my issue resolved in one chat session. rare ngl

About Prettylittlething: Reviews

Pros

  • Wide and regularly updated selection of trendy womenswear and accessories
  • Affordable pricing targeting budget-conscious consumers
  • Collaborations with celebrities and influencers increase brand relevance and appeal

Cons

  • Fast-fashion business model may raise concerns about sustainability
  • Size and fit inconsistencies reported by some customers
  • Customer service and returns sometimes criticized for delays or complexity

Business Description

**What is Prettylittlething?** Prettylittlething was founded in 2012 and is headquartered in Manchester, UK. It primarily operates as an online retailer focused on womenswear. The company targets young, fashion-conscious women seeking trendy and affordable clothing and accessories. It employs around 500 people and has grown to become a notable player in the fast-fashion e-commerce market. **How does it work?** Prettylittlething operates an e-commerce platform where customers browse and purchase clothing, footwear, accessories, and beauty items. The website features a wide range of products updated regularly to reflect current fashion trends. The brand often collaborates with celebrities and influencers to refresh its collections and reach broader audiences. Orders are fulfilled from its centralized operations and shipped directly to consumers. **Products and services** The company offers a variety of womenswear including dresses, tops, bottoms, and outerwear, alongside footwear and accessories. Additionally, it sells beauty products, expanding its lifestyle range. All products are available through its online store, where customers can browse styles and place orders. The offerings are positioned to appeal to budget-conscious shoppers looking for fashionable and contemporary apparel.

How is the GuardScore calculated?

Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.

Verified reviews · Only reviews from real, verified customers are counted in the GuardScore.

Volume · The more reviews a business has, the more reliable and stable its GuardScore becomes.

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womenswearfast-fashione-commerceonline-clothing-storeaffordable-fashionfashion-collaborationsfootwearbeauty-products

Business activity: Prettylittlething

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Frequently Asked Questions about Prettylittlething

Why is the quality of clothes from Prettylittlething so poor?

A lot of users reported being disappointed with the product quality, saying that the items often don't match the hype or price. Many have ended up donating or returning items because they just didn't hold up well.

What should I do if I received the wrong item from Prettylittlething?

Some people have had a tough time getting help when they received the wrong items. It seems like contacting customer service is hit or miss, with a few experiencing delays or not getting responses at all.

Can I use a discount code at Prettylittlething during checkout?

There have been instances where customers were fast-tracked to payment without being able to apply discount codes. Always double-check your cart before finishing up, as some users found this super frustrating.

Is Prettylittlething's customer service any good?

Honestly, many users have said they've had issues with customer service being unresponsive or slow. A good number of folks have expressed their disappointment, especially when they needed help with returns or wrong items.

How often do Prettylittlething stock new items?

Prettylittlething tends to update their collections pretty regularly to keep up with trends. This is one area where users seem satisfied, as they appreciate the fresh styles that pop up frequently.

What if I wait for an item to restock and it's not as expected?

Some users shared their frustrations after waiting for specific items to restock, only to be let down when they finally arrived. It’s a bit of a gamble, and some felt it wasn't worth the wait.

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