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Privateinternetaccess

Read 10989 verified reviews for Privateinternetaccess. See ratings, business responses, and what customers really think.

privateinternetaccess.com

Denver, US

technology-software

Founded: 2010

Rating: 4.5/5Based on 10989 Reviews

GuardScore is based on recency, verified reviews, and review volume.

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Customer reviews for Privateinternetaccess

  1. RageDragon_tvRating: 5/5Verified

    Todo perfecto, el soporte respondió rápido y me solucionaron el problema en el día personally

  2. matt2021Rating: 3/5Verified

    Suficiente

    ni bien ni mal. para lo que necesito sirve pero no me entusiasma especialmente tbh

  3. DarkRaven69Rating: 2/5

    charged me twice and getting a refund is like pulling teeth. avoid!

  4. VoidByte_proRating: 3/5

    decent product but the UI needs work. not terrible not great.

  5. antonio_it_ukRating: 4/5Verified

    Good overall

    4 stars because nothing is perfect but this is close enough. happy customer overall ngl

  6. XXTigerXXRating: 5/5Verified

    Outstanding

    my go-to for this now. tried 4 alternatives and keep coming back. something to be said for that fr

  7. VoidNode_opRating: 1/5

    absolute garbage. waited 3 weeks for nothing. never again

  8. DarkRaven007Rating: 5/5Verified

    Outstanding

    solid product, fair price, does what it promises. no bs, no hidden charges. refreshing imo

  9. RageKill77Rating: 2/5Verified

    charged me twice and getting a refund is like pulling teeth. avoid imo

  10. ShadowEagle100Rating: 5/5Verified

    Absolutely love it

    the support team actually knows what theyre doing. had my issue resolved in one chat session. rare personally

About Privateinternetaccess: Reviews

Pros

  • Strict no-logs policy enhancing user privacy
  • Open-source VPN applications for transparency
  • Worldwide server network supporting streaming and security

Cons

  • Occasional slower speeds depending on server load
  • Limited customer support channels compared to competitors
  • Requires technical understanding to leverage advanced settings fully

Business Description

**What is Private Internet Access?** Private Internet Access (PIA) is a virtual private network (VPN) service company established in 2010 and based in Denver, Colorado. It serves consumers seeking online privacy and security by enabling private and encrypted internet connections. Its primary audience includes individuals looking to protect their data and maintain anonymity while browsing or streaming online. **How does it work?** PIA operates by routing users' internet connections through encrypted VPN servers located worldwide to mask their IP addresses and secure data transmissions. Its software clients are open-source, allowing transparency in security practices. The no-logs policy ensures that user activity data is not stored, enhancing privacy protections. **Products and services** Private Internet Access offers VPN subscription services that provide access to a global network of servers, bandwidth without restrictions, and encryption technologies to safeguard online activities. The platform supports multiple device types and includes features such as kill-switch, ad-blocking, and customizable settings. The service is designed primarily for individual consumers focused on privacy and secure access to internet resources.

How is the GuardScore calculated?

Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.

Verified reviews · Only reviews from real, verified customers are counted in the GuardScore.

Volume · The more reviews a business has, the more reliable and stable its GuardScore becomes.

Learn more about GuardScore
vpnprivacy-protectionencryptioninternet-securityno-logs-policyopen-source-softwaresubscription-software

Business activity: Privateinternetaccess

Response rate: 0%

Frequently Asked Questions about Privateinternetaccess

Why is my Private Internet Access VPN so slow lately?

A lot of users have noticed slow speeds, especially on certain servers or devices like MacBooks. This seems to vary by location, so trying different servers could help.

Is the chat support for PIA working okay?

Some customers reported issues with chat support being unresponsive which can be frustrating. If you have a problem, trying to reach out through their email support might be a better option.

Are there any issues connecting PIA on MacBook after sleep mode?

Yes, several users mentioned trouble connecting to servers after their MacBooks wake up from sleep. It’s a recurring issue that could really affect your browsing experience.

Do PIA servers have good speeds across the board?

In general, speed can really vary depending on the server and your location. Some users find certain servers, like those in New York, to be particularly slow, while others get decent speeds from Washington D.C.

Why are routers having problems with PIA?

Many users have struggled with various router brands when trying to set them up for use with PIA. This can be really frustrating, so finding specific setup guides for your router model might help.

What difficulties can I expect when purchasing PIA?

Some customers reported that they faced hiccups while trying to make purchases on the website. It might help to check back later if you run into any issues, or contact support for assistance.

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