Protonvpn

Read 18 published reviews for Protonvpn. See ratings, business responses, and signals available on GuardOpinion.

Website: protonvpn.com

Category: technology-software

City: Geneva

Country: CH

Founded: 2016

Employees: 1-10

Rating: 4.1/5Based on 18 Reviews

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Customer reviews for Protonvpn

  1. GhostWarrior_twitchRating: 1/5Verified

    fraude total, pagué y no recibí nada. el soporte no responde. tuve que hacer una reclamación personally

  2. ProDragon_opRating: 4/5Verified

    good experience mostly. UI could be cleaner but functionality is all there imo

  3. xXTitan_officialRating: 5/5

    Definately worth it. Been recommending it to everyone i know imo

  4. NeonWizard500Rating: 5/5Verified

    10/10 would recommend to anyone. my whole team uses it now lol fr

  5. IceHawk_ggRating: 4/5Verified

    buen servicio, recomendaría con alguna reserva menor pero lo usaría sin problema imo

  6. BlazePlayer_tvRating: 5/5Verified

    sin palabras, el mejor servicio que he recibido en mucho tiempo. volvería sin dudarlo ngl

  7. VoidGamer88Rating: 4/5Verified

    Solid experience

    Pretty good overall, minor issues here and there but nothing dealbreaking. would recommend with caveats fr

  8. jessica_jRating: 5/5Verified

    Outstanding

    been around for a while so theyve had time to get it right and it shows. polished experience personally

  9. xXRogue_ytRating: 5/5

    Muy recomendado

    Excelente servicio, los precios son justos y la calidad es buena. 100% recomendado.

  10. xXNode777Rating: 5/5Verified

    Best I've tried

    Super smooth experience tbh. Had a small issue and support fixed it in like 20 mins ngl imo

About Protonvpn: Reviews

Pros

  • Provides strong encryption protocols for secure browsing
  • Offers a free VPN option alongside premium plans
  • Has servers in over 120 countries ensuring wide global access

Cons

  • Limited employee count may affect rapid feature development
  • Some advanced features restricted to higher-tier paid plans
  • Performance can vary depending on server load and location

Business Description

**What is ProtonVPN?** ProtonVPN is a virtual private network service founded in 2016 and headquartered in Geneva, Switzerland. It targets individual consumers and businesses seeking to enhance their online privacy and security. The company focuses on providing encrypted internet connections to protect users' data from interception and surveillance. ProtonVPN operates in the cybersecurity and software as a service (SaaS) industry. **How does it work?** ProtonVPN routes users’ internet traffic through secure VPN servers located in over 120 countries, encrypting data and masking IP addresses to maintain user anonymity online. Users can download and install ProtonVPN applications on various devices, enabling encrypted connections with a single click. The service supports both free and premium subscription plans with different features and server access. Technical implementations include protocols such as OpenVPN and WireGuard for secure and efficient data transmission. **Products and services** ProtonVPN primarily offers VPN software applications that secure internet connections for users worldwide. Its product lineup includes a free VPN service and paid tiers like Proton VPN Plus, which provide enhanced security features, faster speeds, and access to more servers. The service supports multi-platform apps, including Windows, macOS, Linux, Android, and iOS. ProtonVPN focuses on privacy-preserving technologies without logging users’ internet activity or connection metadata.

How is the GuardScore calculated?

Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.

Verified reviews · Reviews with stronger experience signals may carry more weight in the GuardScore.

Volume · More reviews can make the score more stable, but it remains an informational signal.

Learn more about GuardScore
vpnencryptionprivacy-softwaresubscription-softwarecybersecuritysecure-internetcloud-services

Business activity: Protonvpn

Response rate: 0%

Frequently Asked Questions about Protonvpn

Why are ProtonVPN's Trustpilot reviews so low?

A lot of people have expressed frustration with ProtonVPN on Trustpilot due to issues like poor customer support and refund policies. It seems many users feel that their one-star reviews stem from their experiences with the service's reliability and assistance.

Does ProtonVPN really provide good privacy features?

Many users praise ProtonVPN for its strong privacy features and commitment to not logging user activity. If privacy is your main concern, it seems like a solid choice despite some mixed feedback on other aspects.

Why is the speed on ProtonVPN's free plan so slow?

Honestly, users have reported pretty terrible speeds on the free plan, often around 15-30 Mbps. If you plan to use it for more than casual browsing, upgrading to a paid plan might be necessary for better performance.

What's the deal with ProtonVPN's customer support?

Some users have found ProtonVPN's customer support to be unhelpful and slow in responding to issues. If you run into problems, be prepared to be persistent or consider other resources to help out.

Are there reliability issues with ProtonVPN's apps?

Yeah, quite a few users have mentioned that ProtonVPN's apps can be unreliable at times. It might be worth testing it thoroughly during the trial period to see if it meets your needs.

Is ProtonVPN worth the money compared to other VPNs?

A lot of people say that ProtonVPN offers good privacy features, but opinions differ on its value for speed and customer support. If those aspects are important to you, it might be helpful to compare it with other services before committing.