Would recommend
generally happy with this. the occasional bug is annoying but they fix things quickly

Read 396413 verified reviews for Revolut. See ratings, business responses, and what customers really think.
revolut.comLondon, GB
finance-insurance
Founded: 2006
GuardScore is based on recency, verified reviews, and review volume.
Learn more about GuardScoregenerally happy with this. the occasional bug is annoying but they fix things quickly
they actually listen to user feedback. feature i suggested 6 months ago is now in the product. nice!
todo correcto desde el principio hasta el final. así tiene que ser siempre personally
4 stars because nothing is perfect but this is close enough. happy customer overall fr
consistent experience every time. doesnt always wow but never disappoints either. thats rare.
solid product, would give 5 stars if support was faster. everything else is on point personally
decent product but the UI needs work. not terrible not great.
decent product but the UI needs work. not terrible not great!
average experience. works as described but not much to get excited about ngl
mostly positive. had one issue that took a while to resolve but they did resolve it. would use again.
**What is Revolut?** Revolut is a digital banking company founded in 2015 and headquartered in London, United Kingdom. It serves a global customer base with over 70 million users offering financial services primarily through a mobile app. Revolut targets consumers and businesses who require flexible, real-time money management and currency exchange. It combines banking and payment services in a digital-first approach. **How does it work?** Users sign up through the Revolut app to open accounts that support multiple fiat currencies and enable spending worldwide. The app allows customers to send money internationally to more than 160 countries, hold balances in up to 36 currencies, and spend in over 150 currencies. Revolut works by linking users’ accounts to prepaid cards and digital wallets, providing real-time currency conversion and transaction notifications. It leverages cloud-based infrastructure and APIs to facilitate fast and secure financial transactions. **Products and services** Revolut offers products including multi-currency accounts, international money transfers, payment cards (physical and virtual), currency exchange, budgeting tools, and financial analytics. Additional services include access to cryptocurrencies, business accounts, and various insurance products. The platform supports instant notifications, contactless payments, and peer-to-peer transfers. Its services are accessible primarily through mobile apps and web interfaces, aiming to provide banking conveniences digitally without traditional branch networks.
Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.
Verified reviews · Only reviews from real, verified customers are counted in the GuardScore.
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Learn more about GuardScoreResponse rate: 0%
A lot of users have reported their accounts getting banned suddenly with little explanation. It seems common for people to feel frustrated, especially when trying to resolve the issue with customer support, which can be slow and unhelpful.
If your account gets blocked, many users suggest reaching out to customer support as soon as possible, although that can be hit or miss in terms of speed. Some found better luck trying social media for a quicker response.
Honestly, user feedback on customer service varies widely; some people have had decent experiences, while others faced long wait times and inadequate support. It seems like there are a fair number of complaints about their response times.
There have been complaints about unexpected fees, especially regarding currency conversions or international transfers. It's a good idea to read the fine print and check your transaction details to avoid surprises.
Most users appreciate how you can send money to over 160 countries, and many find the process straightforward and quick. However, some have experienced hiccups with transaction stability at times.
Feedback ranges from positive to mixed, with many users enjoying instant transfers and competitive exchange rates. Still, there are reports from some who faced issues with slow processing times or account holds.