they actually listen to user feedback. feature i suggested 6 months ago is now in the product. nice!
Read 41 published reviews for Revolut. See ratings, business responses, and signals available on GuardOpinion.
Website: revolut.com
Category: finance-insurance
City: London
Country: GB
Founded: 2006
GuardScore summarizes signals such as recency, review volume, verification signals, response activity and moderation patterns. Paid plans do not increase it.
Learn more about GuardScorethey actually listen to user feedback. feature i suggested 6 months ago is now in the product. nice!
been around for a while so theyve had time to get it right and it shows. polished experience.
ni bien ni mal. para lo que necesito sirve pero no me entusiasma especialmente personally
mostly positive. had one issue that took a while to resolve but they did resolve it. would use again.
buena experiencia, el soporte tardó un poco pero resolvió mi problema correctamente fr
average experience. works as described but not much to get excited about ngl
good value for money, does what i need. onboarding could be better but im happy now personally
4 stars because nothing is perfect but this is close enough. happy customer overall fr
Some things work well, others not so much. 3 stars feels about right ngl
muy buena experiencia, recomendado al 100% sin ninguna duda tbh
**What is Revolut?** Revolut is a digital banking company founded in 2015 and headquartered in London, United Kingdom. It serves a global customer base with over 70 million users offering financial services primarily through a mobile app. Revolut targets consumers and businesses who require flexible, real-time money management and currency exchange. It combines banking and payment services in a digital-first approach. **How does it work?** Users sign up through the Revolut app to open accounts that support multiple fiat currencies and enable spending worldwide. The app allows customers to send money internationally to more than 160 countries, hold balances in up to 36 currencies, and spend in over 150 currencies. Revolut works by linking users’ accounts to prepaid cards and digital wallets, providing real-time currency conversion and transaction notifications. It leverages cloud-based infrastructure and APIs to facilitate fast and secure financial transactions. **Products and services** Revolut offers products including multi-currency accounts, international money transfers, payment cards (physical and virtual), currency exchange, budgeting tools, and financial analytics. Additional services include access to cryptocurrencies, business accounts, and various insurance products. The platform supports instant notifications, contactless payments, and peer-to-peer transfers. Its services are accessible primarily through mobile apps and web interfaces, aiming to provide banking conveniences digitally without traditional branch networks.
Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.
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Learn more about GuardScoreResponse rate: 0%
A lot of users have reported their accounts getting banned suddenly with little explanation. It seems common for people to feel frustrated, especially when trying to resolve the issue with customer support, which can be slow and unhelpful.
If your account gets blocked, many users suggest reaching out to customer support as soon as possible, although that can be hit or miss in terms of speed. Some found better luck trying social media for a quicker response.
Honestly, user feedback on customer service varies widely; some people have had decent experiences, while others faced long wait times and inadequate support. It seems like there are a fair number of complaints about their response times.
There have been complaints about unexpected fees, especially regarding currency conversions or international transfers. It's a good idea to read the fine print and check your transaction details to avoid surprises.
Most users appreciate how you can send money to over 160 countries, and many find the process straightforward and quick. However, some have experienced hiccups with transaction stability at times.
Feedback ranges from positive to mixed, with many users enjoying instant transfers and competitive exchange rates. Still, there are reports from some who faced issues with slow processing times or account holds.