they actually listen to user feedback. feature i suggested 6 months ago is now in the product. nice!
Revolut
Read 41 published reviews for Revolut. See ratings, business responses, and signals available on GuardOpinion.
4.2/5Based on 41 Reviews
Customer reviews for Revolut
omar_k2021Rating: 5/5 hugo_fr04Rating: 5/5 Highly recommend
been around for a while so theyve had time to get it right and it shows. polished experience.
XXLord_tvRating: 3/5Verified Suficiente
ni bien ni mal. para lo que necesito sirve pero no me entusiasma especialmente personally
BlazeLynx9999Rating: 4/5Verified mostly positive. had one issue that took a while to resolve but they did resolve it. would use again.
ProBeast88Rating: 4/5Verified Buena experiencia
buena experiencia, el soporte tardó un poco pero resolvió mi problema correctamente fr
IceRaven_gamingRating: 3/5Verified Decent enough
average experience. works as described but not much to get excited about ngl
DarkBeast2024Rating: 4/5Verified good value for money, does what i need. onboarding could be better but im happy now personally
XXHunter420Rating: 4/5 4 stars because nothing is perfect but this is close enough. happy customer overall fr
VoidCode100Rating: 3/5Verified Some things work well, others not so much. 3 stars feels about right ngl
NeonPixel_gamingRating: 5/5 muy buena experiencia, recomendado al 100% sin ninguna duda tbh
Commercial transparency
Public complaints about Revolut
About
What is Revolut? Revolut is a digital banking company founded in 2006 and headquartered in London, United Kingdom. It serves a global customer base with over 70 million users offering financial services primarily through a mobile app. Revolut targets consumers and businesses who require flexible, real-time money management and currency exchange. It combines banking and payment services in a digital-first approach. How does it work? Users sign up through the Revolut app to open accounts that support multiple fiat currencies and enable spending worldwide. The app allows customers to send money internationally to more than 160 countries, hold balances in up to 36 currencies, and spend in over 150 currencies. Revolut works by linking users’ accounts to prepaid cards and digital wallets, providing real-time currency conversion and transaction notifications. It leverages cloud-based infrastructure and APIs to facilitate fast and secure financial transactions. Products and services Revolut offers products including multi-currency accounts, international money transfers, payment cards (physical and virtual), currency exchange, budgeting tools, and financial analytics. Additional services include access to cryptocurrencies, business accounts, and various insurance products. The platform supports instant notifications, contactless payments, and peer-to-peer transfers. Its services are accessible primarily through mobile apps and web interfaces, aiming to provide banking conveniences digitally without traditional branch networks.
Business Activity
Response rate: 0%
Review Sources
- verified: 31
- organic: 10
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Internet-sourced business information
Web Reputation
- Supports multiple currencies for holding and spending
- Enables international money transfers to over 160 countries
- Provides real-time notifications and budgeting tools in-app
- Some premium features require paid subscription
- Customer service can experience delays during high demand
- Limited traditional banking features compared to full banks
User questions
Why does Revolut ban accounts without clear reasons?
A lot of users have reported their accounts getting banned suddenly with little explanation. It seems common for people to feel frustrated, especially when trying to resolve the issue with customer support, which can be slow and unhelpful.
What should I do if my Revolut account is blocked?
If your account gets blocked, many users suggest reaching out to customer support as soon as possible, although that can be hit or miss in terms of speed. Some found better luck trying social media for a quicker response.
Is Revolut's customer service reliable?
Honestly, user feedback on customer service varies widely; some people have had decent experiences, while others faced long wait times and inadequate support. It seems like there are a fair number of complaints about their response times.
Are there hidden fees with Revolut?
There have been complaints about unexpected fees, especially regarding currency conversions or international transfers. It's a good idea to read the fine print and check your transaction details to avoid surprises.
Can I send money internationally with Revolut easily?
Most users appreciate how you can send money to over 160 countries, and many find the process straightforward and quick. However, some have experienced hiccups with transaction stability at times.
What experiences do people have with Revolut's money transfer services?
Feedback ranges from positive to mixed, with many users enjoying instant transfers and competitive exchange rates. Still, there are reports from some who faced issues with slow processing times or account holds.