Could be better
its ok i guess. works but the launcher is slow and the UI hasnt been updated since 2012 lol. functional at least.
Riotgames
Read 1438 verified reviews for Riotgames. See ratings, business responses, and what customers really think.
riotgames.comLos Angeles, US
gaming
Founded: 2004
Employees: 4001-4500
Rating: 1.2/5Based on 1438 Reviews
- 5 ★: 2 Reviews
- 4 ★: 1 Reviews
- 3 ★: 1 Reviews
- 2 ★: 1 Reviews
- 1 ★: 0 Reviews
GuardScore is based on recency, verified reviews, and review volume.
Learn more about GuardScoreCustomer reviews for Riotgames
VoidMage2025Rating: 3/5Verified antonio007Rating: 2/5 Has issues
support is absolutely useless. sent 3 tickets about a billing error and got a template response each time. awful fr
GhostSniper_opRating: 4/5 Would recommend
works well for me, just wish they had better controller configuration options. everything else is great
NightTiger1337Rating: 5/5Verified PlayStation exclusives alone make this worth it. Horizon, God of War, Spider-Man... goated library fr
ShadowBug1337Rating: 5/5Verified Best I've tried
game library is insane. i literally have 400 games i havent touched and somehow keep buying more. send help fr fr!
About Riotgames: Reviews
Pros
- Large, active player community with global reach
- Continuous game updates and new content releases
- Strong presence in the esports industry
Cons
- Occasional controversies regarding company culture and player behavior
- High system requirements for some games
- Complexity and competitiveness can overwhelm new players
Business Description
**What is Riot Games?** Riot Games was founded in 2006 and is headquartered in Los Angeles, California. The company specializes in developing and publishing video games primarily targeted at gamers worldwide. Riot is widely recognized for developing multiplayer online battle arena (MOBA) and tactical shooter games. Its audience includes casual and competitive players as well as esports enthusiasts. **How does it work?** Riot Games develops its games using proprietary and industry-standard technologies, releasing digital titles across PC and mobile platforms. Players access these games globally, often through free-to-play models with optional digital purchases. The company supports its games with ongoing updates, community engagement, and competitive esports ecosystems. Riot also produces supplementary media content to expand its game universes. **Products and services** Riot Games offers several major video game titles including League of Legends, VALORANT, Teamfight Tactics, Legends of Runeterra, and Wild Rift. In addition, Riot organizes and operates esports tournaments tied to its key franchises. The company produces digital content such as animated series and gaming merchandise. Its services revolve around game development, publishing, community management, and esports event hosting.
How is the GuardScore calculated?
Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.
Verified reviews · Only reviews from real, verified customers are counted in the GuardScore.
Volume · The more reviews a business has, the more reliable and stable its GuardScore becomes.
Learn more about GuardScoremultiplayer-gamesonline-gamingfree-to-playesports-organizergame-developmentdigital-entertainmentmobile-gaming
Business activity: Riotgames
Response rate: 0%
Frequently Asked Questions about Riotgames
Why is Riot Games' customer support so inconsistent?
A lot of users have pointed out that reaching out to Riot's support can be frustrating, with inconsistent answers often leaving them feeling unheard. Some players get different responses to similar issues, which is super aggravating.
What should I do if I encounter a game-breaking issue in a Riot game?
Many players have experienced crashing or other serious bugs while playing. It’s usually best to check community forums for quick fixes, but you might end up needing to reach out to support, which some users say has its ups and downs.
How do players feel about Riot's handling of banned accounts?
There are some serious complaints about how Riot handles account bans, with reports of players being unfairly banned or finding it hard to communicate with support for explanations. It's a pretty hot topic in discussions.
Are there any ongoing issues with Riot Games' updates causing problems?
Yeah, quite a few users have mentioned that updates sometimes introduce new bugs or make the gameplay worse than before. It's frustrating when you just want to enjoy the game, but things keep breaking.
What do players say about the esports ecosystem Riot supports?
Generally, the esports scene for Riot games is pretty well-received, with many players and fans enjoying the competitive aspect. However, there are ongoing debates about how well the tournaments are organized and what improvements could be made.
How can I get in touch with Riot Games' customer support?
You can reach out to Riot's support through their website, but be prepared for mixed experiences. A lot of folks have shared their frustration over wait times and getting inconsistent answers, so it might take a few tries for some clarity.
