lowkey underrated tbh. doesnt get the hype but quality is there. definitely recommend ngl
Read 10 published reviews for Ro. See ratings, business responses, and signals available on GuardOpinion.
Website: ro.co
Category: health-medical
City: New York City
Country: US
GuardScore summarizes signals such as recency, review volume, verification signals, response activity and moderation patterns. Paid plans do not increase it.
Learn more about GuardScorelowkey underrated tbh. doesnt get the hype but quality is there. definitely recommend ngl
el soporte es muy atento y resuelven las dudas rápido. eso genera mucha confianza imo
paid for a year subscription and barely use it because half the features dont work properly!
decent product but the UI needs work. not terrible not great imo
idk why this has so many positive reviews. must be fake. actual experience was terrible fr
decent product but the UI needs work. not terrible not great!
consistent experience every time. doesnt always wow but never disappoints either. thats rare
solid product, would give 5 stars if support was faster. everything else is on point tbh
muy buena experiencia, recomendado al 100% sin ninguna duda ngl
works great, no bugs, fast. what more do you want fr ngl
**What is Ro?** Ro is a telehealth company established in 2017 and based in New York City. It serves consumers looking for online medical consultations and health management solutions. Ro's target audience includes individuals seeking convenient and accessible healthcare without visiting traditional medical offices. The company operates within the digital health and telemedicine industry, offering remote patient care using technology. **How does it work?** Ro operates an online platform where users can consult licensed healthcare providers remotely. Patients register and submit health information via the platform, then receive diagnosis, prescriptions, or treatment plans digitally. This approach eliminates the need for in-person visits, leveraging telecommunication technology for medical services. The platform supports direct communication between doctors and patients for timely care delivery. **Products and services** Ro provides telehealth services including medical consultations, treatment plans, prescription fulfillment, and ongoing health management. Its offerings cover a range of conditions suitable for remote diagnosis and care. The service is accessible via web and mobile applications. Ro focuses on delivering health assessments, medication delivery, and health guidance in a digital format designed for consumer convenience.
Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.
Verified reviews · Reviews with stronger experience signals may carry more weight in the GuardScore.
Volume · More reviews can make the score more stable, but it remains an informational signal.
Learn more about GuardScoreResponse rate: 0%
A lot of users have mentioned experiencing delays in getting responses from Ro's customer service, especially as time goes on. While some people have had good initial experiences, others have encountered frustration with long wait times and lack of support.
Some users raised concerns about Ro offering compounded medications that aren't regulated, which can be a big deal for safety. A few shared experiences where they faced health issues, suggesting it might be better to stick with FDA-approved options.
Many users feel that Ro is a convenient choice for online medical consultations and appreciate the speed and efficiency of signing up. However, others noted that their experience deteriorated over time with slower responses from healthcare providers.
Most people say the sign-up process is pretty straightforward and quick, making it easy to get started. It seems that initial experiences are generally positive, although a few users have mentioned issues arising later on.
Some users have claimed that Ro's weight loss medications are less effective or not what they expected, with some calling them a 'scam'. It's definitely a mixed bag, so you might want to research thoroughly before diving in.
While some users have had a good experience with ongoing health management through Ro, others reported that response times and communication dwindled over time, making it hard to rely on the service long-term. It might be worth weighing the pros and cons before committing.