Super smooth experience tbh. Had a small issue and support fixed it in like 20 mins ngl
Robinhood
Read 18 published reviews for Robinhood. See ratings, business responses, and signals available on GuardOpinion.
4.1/5Based on 18 Reviews
Customer reviews for Robinhood
RageKillXXRating: 5/5 jessica_ukRating: 4/5Verified Almost perfect
solid product, would give 5 stars if support was faster. everything else is on point tbh
IceWizard99Rating: 5/5Verified Outstanding
the support team actually knows what theyre doing. had my issue resolved in one chat session. rare imo
xXPixel666Rating: 2/5Verified Disappointing
Support took 5 days to reply and then just closed my ticket without fixing anything. joke of a company.
BlazeWarrior_opRating: 5/5Verified consistent experience every time. doesnt always wow but never disappoints either. thats rare fr
404UserNotFoundRating: 5/5Verified llevo tiempo usándolo y nunca me ha fallado. precio justo y servicio de calidad tbh
XXBug99Rating: 5/5 Highly recommend
the support team actually knows what theyre doing. had my issue resolved in one chat session. rare personally
yemi01Rating: 5/5Verified Definately worth it. Been recommending it to everyone i know imo
VoidKing_liveRating: 2/5Verified idk why people rate this so high. laggy, buggy, and customer service is nonexistent ngl
GhostSniper_ggRating: 5/5Verified my go-to for this now. tried 4 alternatives and keep coming back. something to be said for that personally
Commercial transparency
Public complaints about Robinhood
About
What is Robinhood? Robinhood is a financial technology company founded in 1995 and headquartered in Menlo Park, California. It serves retail investors looking to trade stocks, options, ETFs, and cryptocurrencies with no commission fees. Its primary target audience includes individual consumers interested in personal investing and trading. Robinhood gained popularity for democratizing access to financial markets through an easy-to-use digital platform. How does it work? Robinhood operates via a mobile app and web platform where users can create accounts and access real-time market data to trade various financial assets. The platform supports trading of fractional shares to enable investment with smaller amounts of capital. Technical features include an intuitive user interface, real-time notifications, and advanced trading tools such as options trading and cryptocurrency transactions. Revenue is generated through order flow payments and margin lending rather than commissions. Products and services Robinhood offers commission-free trading of US stocks, ETFs, options, and cryptocurrencies. It provides users with real-time market data, fractional shares trading, cash management, and margin accounts. The platform supports both buy and sell orders with no minimum balance requirements. Robinhood also includes educational resources and simple portfolio tracking features to assist investors in managing their investments.
Business Activity
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Review Sources
- verified: 14
- organic: 4
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Internet-sourced business information
Web Reputation
- No commission fees for stock and crypto trading
- Accessible trading of fractional shares
- User-friendly mobile and web platforms with real-time market data
- Occasional outages and technical disruptions reported
- Limited customer support options and slow response times
- Concerns about payment for order flow practices
User questions
Why is Robinhood customer service so bad?
A lot of users have complained about Robinhood's customer service being pretty lacking. Many have pointed out long response times and difficulties getting support when they really need help.
Is Robinhood actually safe to use?
Some people have raised concerns about whether Robinhood is a safe platform, suggesting that the company prioritizes profits over users’ interests. But others feel it's insured and user-friendly, so opinions vary widely based on personal experiences.
Are there hidden fees with Robinhood?
Most users appreciate that Robinhood offers commission-free trading, but there are discussions about other potential fees related to margin trading and cash management. It's good to read the fine print to avoid any surprises.
What problems have users faced with the Robinhood platform?
Some users have experienced various issues, like the platform being down during peak trading times, which can be really frustrating. These technical problems have led to some people questioning the reliability of the platform.
Does Robinhood support IRA accounts?
Users have pointed out that Robinhood currently doesn't offer IRA accounts, which can be a letdown for those wanting to invest for retirement within that framework. This limitation has caused some people to look for other brokerage options.
What do users say about the app's usability?
Generally, many people find Robinhood's app easy to navigate and appreciate its user-friendly design. But, of course, a few users have mentioned that while it looks good, some features can be frustratingly limited.