Roccat

Read 477 verified reviews for Roccat. See ratings, business responses, and what customers really think.

roccat.com

Hamburg, DE

gaming

Founded: 2002

Employees: 100-150

Rating: 3.8/5Based on 477 Reviews

GuardScore is based on recency, verified reviews, and review volume.

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Customer reviews for Roccat

  1. IceLegend_playsRating: 1/5Verified

    idk why this has so many positive reviews. must be fake. actual experience was terrible fr

  2. ProRaven2023Rating: 5/5Verified

    been using this for like 6 months now and cant complain. does what it says on the tin.

  3. IceHack_proRating: 5/5Verified

    No complaints

    Super smooth experience tbh. Had a small issue and support fixed it in like 20 mins ngl imo

  4. DarkShot420Rating: 2/5

    el soporte es inexistente, llevan días sin contestar mi ticket. inaceptable imo

  5. NightLord420Rating: 3/5

    Its ok i guess. does the job but nothing special. a bit pricey for what it is personally

  6. xXPanda77Rating: 5/5Verified

    they actually listen to user feedback. feature i suggested 6 months ago is now in the product. nice

  7. StormNode777Rating: 3/5Verified

    Decent enough

    Its ok i guess. does the job but nothing special. a bit pricey for what it is.

  8. DarkBeast_gamingRating: 3/5Verified

    gets the job done but the competition is catching up. needs to keep improving.

  9. StormWarrior2024Rating: 4/5Verified

    generally happy with this. the occasional bug is annoying but they fix things quickly fr

  10. NeonKraken88Rating: 5/5

    Not gonna lie i was skeptical at first but its actually really good. prices are fair too ngl

About Roccat: Reviews

Pros

  • Ergonomically designed gaming peripherals improve user comfort.
  • Wide product range for different gaming preferences and budgets.
  • Integration with Turtle Beach enhances product variety and market presence.

Cons

  • Higher price points compared to generic computer accessories.
  • Limited official physical stores, relying mostly on online and third-party retail.
  • Integration into Turtle Beach may have shifted focus or product availability.

Business Description

**What is Roccat?** Roccat is a German computer accessories manufacturer established in 2006 and headquartered in Hamburg, Germany. The company targets gamers by designing and producing specialized computer peripherals to enhance gaming experiences. In 2019, Roccat was acquired by Turtle Beach, a notable gaming hardware company, and fully integrated into Turtle Beach's operations by 2024. Roccat's products primarily appeal to the PC gaming community worldwide. **How does it work?** Roccat develops and markets gaming accessories such as keyboards, mice, and related peripherals designed for performance and customization. Its products are distributed globally through retail and e-commerce channels, allowing gamers to purchase hardware that fits their specific gaming needs. The integration with Turtle Beach expanded Roccat’s reach and product lineup, utilizing Turtle Beach’s infrastructure and market channels. Technically, Roccat emphasizes ergonomic design and gaming-focused features embedded in its hardware. **Products and services** Roccat offers a range of PC gaming gear including gaming mice, mechanical keyboards, headsets, and mousepads. These products are designed with features targeting competitive and casual gamers, often including programmable buttons, RGB lighting, and adjustable settings. The company continually updates its product lineup in line with gaming trends and technology advancements. Roccat also provides software to customize and control the hardware settings for users, enhancing gaming performance.

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Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.

Verified reviews · Only reviews from real, verified customers are counted in the GuardScore.

Volume · The more reviews a business has, the more reliable and stable its GuardScore becomes.

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pc-gaming-geargaming-accessoriescomputer-peripheralsgaming-keyboardsgaming-micegaming-headsetsrgb-lightinggaming-software

Business activity: Roccat

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Frequently Asked Questions about Roccat

Are Roccat products reliable in the long run?

Some users swear by Roccat products, saying their mice and keyboards have held up for years without issues. Others, however, have experienced breakdowns after just a few months, claiming consistency is a problem.

What's the deal with Roccat's customer support?

A lot of users have reported frustrating experiences with Roccat's customer service, saying they often get slow responses and unhelpful solutions. Many think the company doesn’t take responsibility for product issues very well.

How do Roccat keyboards feel during use?

While some gamers find the Roccat keyboards comfortable and satisfying to use, others have pointed out issues like excessive wobble on keys like the spacebar. It seems to vary depending on the specific model.

Are Roccat mice worth the money?

Many users believe Roccat mice are great for their performance and comfort, with some even saying they've used theirs for years without issues. But, a good number have had less luck, facing problems that make them question their value.

Do Roccat products come with software for customization?

Yes, Roccat's products typically include software that lets you customize settings and controls, which many users appreciate for enhancing their gaming experience. However, some have found the software less intuitive than expected.

Have people had issues with Roccat's build quality?

Some users have really liked Roccat's designs but have mentioned that several of their products seem to start breaking down after about six months. This inconsistency in quality seems to be a common concern.