Could be better
powerful but very expensive at scale. pricing model punishes growth which is frustrating!
Read 71 published reviews for Salesforce. See ratings, business responses, and signals available on GuardOpinion.
Website: salesforce.com
Category: technology-software
City: San Francisco
Country: US
Founded: 1998
Employees: 50000-99999
GuardScore summarizes signals such as recency, review volume, verification signals, response activity and moderation patterns. Paid plans do not increase it.
Learn more about GuardScorepowerful but very expensive at scale. pricing model punishes growth which is frustrating!
completely transformed our sales pipeline. visibility is incredible and the automation saves hours weekly imo
best CRM investment we made. integrations work well and the reports are actually actionable ngl
más o menos, hay cosas que funcionan bien y otras que no tanto. la media sale en tres estrellas personally
the AI features for email personalization and lead scoring are legitimately impressive.
the AI features for email personalization and lead scoring are legitimately impressive personally
regular, funciona pero no destaca. para el precio que tiene esperaba algo mejor.
Prometían mucho y al final es lo mismo de siempre. Decepcionante.
powerful but very expensive at scale. pricing model punishes growth which is frustrating!
the AI features for email personalization and lead scoring are legitimately impressive tbh
**What is Salesforce?** Salesforce is a software company founded in 1999 and headquartered in San Francisco, California. It specializes in customer relationship management (CRM) solutions using cloud computing technology. Salesforce serves businesses of varying sizes, focusing on industries requiring CRM, sales automation, and customer service tools. Its platform brings together AI, data, and customer information to support digital transformation. **How does it work?** Salesforce operates as a SaaS (Software as a Service) platform, providing access to its CRM software and AI tools via the cloud. Businesses subscribe to Salesforce’s services and use the platform to manage customer data, automate marketing campaigns, support sales pipelines, and foster customer engagement. The platform integrates multiple data sources into a single Customer 360 view and provides analytics and AI-driven insights. **Products and services** Salesforce offers a range of cloud-based services including AI-infused CRM, sales automation, customer support software, marketing automation, and analytics. These products enable companies to track leads, manage customer interactions, and analyze data from various channels. The platform supports customization and integration with third-party applications to adapt to specific business needs. Salesforce also provides industry-specific solutions and developer tools.
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Learn more about GuardScoreResponse rate: 0%
A lot of users find Salesforce pretty complicated, especially with its outdated interface. People often mention that it feels clunky and can be frustrating when you just want to get your work done.
Some people think Salesforce is really expensive for what you get. While it has powerful features, many users feel the pricing doesn't always match the experience.
Users often complain about Salesforce being slow, especially on the Lightning interface. This can really dampen productivity, making people wonder why it takes so long to load.
Opinions on Salesforce's customer support are pretty mixed. Some people find it helpful, while others say it can be tough to get timely assistance when issues arise.
Many users agree that Salesforce offers robust tools for sales automation, but the complexity can make it hard to navigate. If set up properly, it can definitely streamline processes, but you might hit some bumps initially.
A frequent comment is that the design and features make Salesforce feel like it's stuck in the past. Users often wish for a more modern interface that doesn’t seem clunky compared to newer platforms.