average experience. works as described but not much to get excited about imo
Saxobank
Read 36 published reviews for Saxobank. See ratings, business responses, and signals available on GuardOpinion.
3.8/5Based on 36 Reviews
Customer reviews for Saxobank
kofi_ukRating: 3/5 StormTiger_gamingRating: 5/5Verified works great, no bugs, fast. what more do you want fr tbh
RageLynx69Rating: 4/5 the core product is great. the extra stuff (billing, account management) could be smoother!
IceGlitch_tvRating: 2/5Verified Mejorable
el soporte es inexistente, llevan días sin contestar mi ticket. inaceptable
ProPixel42Rating: 2/5Verified Me cobraron de más y para pedir el reembolso es un calvario. No vuelvo imo
hans_deRating: 2/5Verified the downgrading is real. every update seems to make things worse. losing patience with this imo
XXKill_liveRating: 2/5Verified Prometían mucho y al final es lo mismo de siempre. Decepcionante.
EliteQueen77Rating: 3/5Verified Some things work well, others not so much. 3 stars feels about right personally
xXWarrior69Rating: 2/5Verified Not great
the downgrading is real. every update seems to make things worse. losing patience with this!
ShadowLord9999Rating: 2/5Verified Prometían mucho y al final es lo mismo de siempre. Decepcionante
Commercial transparency
Public complaints about Saxobank
About
What is Saxo Bank? Saxo Bank is a Denmark-based online bank founded in 2000. It specializes in offering trading and investment services to retail and institutional clients globally. The bank is headquartered in Copenhagen and employs around 2,800 people worldwide. Saxo Bank focuses on financial technology to provide accessible investment solutions. How does it work? Saxo Bank operates through a secure digital platform that allows customers to open investment accounts and trade a variety of financial instruments including stocks, forex, and commodities. Clients can manage their investments online with tools that provide real-time market data and analytics. The platform supports both individual investors and corporate clients by providing tailored financial services and market access. Products and services Saxo Bank offers a broad range of financial products including investment accounts, currency exchange, and trading in various asset classes like equities, forex, options, and futures. The platform includes features such as personalized financial advice and portfolio management. It serves both private individuals and institutional clients with a focus on online trading technology and investment solutions.
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Internet-sourced business information
Web Reputation
- Wide range of investment products and asset classes
- Secure and technologically advanced trading platform
- Global access to financial markets with personalized services
- Platform complexity may overwhelm beginner investors
- Higher fees compared to some discount brokers
- Customer service responsiveness can vary by region
User questions
Why is Saxo Bank’s customer service so bad?
A lot of users say they've experienced long wait times and unresponsive support. Some even mentioned feeling frustrated with the help they received when trying to resolve issues.
Are the fees with Saxo Bank really that high?
Many people point out that Saxo Bank has complex pricing structures and higher fees compared to some other brokers. It can definitely catch you off guard if you're not paying close attention.
Is Saxo Bank a reliable platform for trading?
Some users have had mixed experiences, but a good number feel that it works well for them as a cost-effective option. Just keep in mind that quality of support varies widely.
How complex is using Saxo Bank’s platform?
It seems like a lot of people find the platform user-friendly once they get the hang of it, but some ran into issues with the interface being a bit clunky, especially for newbies.
What should I do if my account is banned on Saxo Bank?
A few users reported serious issues with account bans, usually after disputes. If this happens, reaching out to customer service urgently is crucial, but as many say, it's not always an easy task.
Does Saxo Bank offer good investment advice?
Opinions vary, but some users say the personalized financial advice can be helpful, while others found it lacking. It seems to depend a lot on which advisor you're paired with.