Highly recommend
works great, no bugs, fast. what more do you want fr
Semrush
Read 47 published reviews for Semrush. See ratings, business responses, and signals available on GuardOpinion.
Website: semrush.com
Category: technology-software
Country: US
Founded: 2008
Employees: 1001-2000
Rating: 4.5/5Based on 47 Reviews
- 5 ★: 31 Reviews
- 4 ★: 11 Reviews
- 3 ★: 2 Reviews
- 2 ★: 2 Reviews
- 1 ★: 1 Reviews
GuardScore summarizes signals such as recency, review volume, verification signals, response activity and moderation patterns. Paid plans do not increase it.
Learn more about GuardScoreCustomer reviews for Semrush
ProDuke_playsRating: 5/5Verified GhostKnight_fxRating: 2/5Verified Not great
Support took 5 days to reply and then just closed my ticket without fixing anything. joke of a company fr
NightEagle_ytRating: 3/5Verified gets the job done but the competition is catching up. needs to keep improving imo
NeonHawk2025Rating: 5/5Verified consistent experience every time. doesnt always wow but never disappoints either. thats rare imo
DarkHunter_ytRating: 5/5Verified Increíble
Muy contento. Llegó antes de lo esperado y todo en perfectas condiciones!
DarkRogue2023Rating: 4/5Verified Satisfecho
buena experiencia, el soporte tardó un poco pero resolvió mi problema correctamente personally
StormLynx9999Rating: 5/5Verified lowkey underrated tbh. doesnt get the hype but quality is there. definitely recommend imo
DarkBlade_opRating: 5/5 works great, no bugs, fast. what more do you want fr personally
EliteBlade_tvRating: 5/5Verified 10/10
Not gonna lie i was skeptical at first but its actually really good. prices are fair too tbh
mike_deRating: 5/5 been around for a while so theyve had time to get it right and it shows. polished experience personally
About Semrush: Reviews
Pros
- Comprehensive marketing analytics and SEO tools in one platform
- Access to extensive keyword and backlink databases
- Includes digital marketing courses and certifications
Cons
- Can be expensive for small businesses or individual users
- Steep learning curve for beginners due to broad functionality
- Some data inaccuracies may occur depending on region or niche
Business Description
**What is Semrush?** Semrush is a software company founded in 2008 and headquartered in Boston, Massachusetts. It provides a digital platform designed to help businesses improve their brand visibility online. The platform is used by marketers, SEO specialists, advertisers, and businesses seeking to optimize their digital marketing efforts. Semrush’s tools cover areas such as search engine optimization, pay-per-click advertising, content marketing, and social media marketing. **How does it work?** Semrush offers a subscription-based platform that aggregates and analyzes data from search engines, social media, and advertising channels. Users can access insights about keyword rankings, competitor strategies, backlink profiles, and advertising performance. The platform integrates AI-driven analytics to provide actionable recommendations. Customers interact with a user-friendly interface that supports extensive reporting and collaboration features. **Products and services** Semrush primarily offers SaaS marketing tools for search engine optimization, pay-per-click campaign management, social media marketing, and competitive research. It also features digital marketing educational content such as courses and certification programs. The platform provides keyword research, site audit, backlink analysis, and content marketing tools. Semrush targets marketing professionals and businesses looking to enhance online visibility and optimize digital campaigns.
How is the GuardScore calculated?
Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.
Verified reviews · Reviews with stronger experience signals may carry more weight in the GuardScore.
Volume · More reviews can make the score more stable, but it remains an informational signal.
Learn more about GuardScoreseoppcsocial-media-marketingdigital-marketingsaas-softwarekeyword-researchcontent-marketingcompetitive-analysis
Business activity: Semrush
Response rate: 0%
Frequently Asked Questions about Semrush
Why was I charged after my free trial with Semrush?
A lot of users have complained that they were charged right after the trial period without clear notification. It seems like a common issue where the trial’s terms aren't made very clear, leading to some frustrated users.
What’s up with Semrush's customer support?
Many users have reported that reaching real support feels impossible, as they mostly get automated or generic responses. If you need help urgently, you might find it pretty frustrating.
Is Semrush's refund policy really that strict?
It seems quite a few users feel that the refund policy is overly strict and inflexible. Some have shared their experiences of being denied refunds despite what they felt were legitimate reasons to ask for one.
Are there hidden fees with Semrush after signing up?
Some users suspect there are hidden fees or charges after signing up for the trial. It’s a common sentiment that the billing practices could be clearer and more user-friendly.
Does Semrush really help with SEO and digital marketing?
Despite the issues some have faced, many users still find Semrush valuable for SEO and digital marketing insights. It offers a ton of data and tools that can help, if you can navigate past the pain points.
What should I do if I'm unhappy with my Semrush experience?
If you're unhappy, a lot of users recommend reaching out for support, but be prepared for the possibility of getting generic replies. If that doesn't work, some have suggested filing a chargeback with your bank.