Not gonna lie i was skeptical at first but its actually really good. prices are fair too ngl
Read 114 verified reviews for Shein. See ratings, business responses, and what customers really think.
shein.comUS
e-commerce-retail
Founded: 1998
Employees: 10,000-19,999
GuardScore is based on recency, verified reviews, and review volume.
Learn more about GuardScoreNot gonna lie i was skeptical at first but its actually really good. prices are fair too ngl
Super smooth experience tbh. Had a small issue and support fixed it in like 20 mins ngl!
mostly positive. had one issue that took a while to resolve but they did resolve it. would use again
idk why people rate this so high. laggy, buggy, and customer service is nonexistent.
regular, funciona pero no destaca. para el precio que tiene esperaba algo mejor.
sorprendido para bien, no esperaba tanto y cumplió de sobra con lo prometido.
4 stars because nothing is perfect but this is close enough. happy customer overall imo
lowkey underrated tbh. doesnt get the hype but quality is there. definitely recommend!
Excelente servicio, los precios son justos y la calidad es buena. 100% recomendado fr
el soporte es muy atento y resuelven las dudas rápido. eso genera mucha confianza
**What is Shein?** Shein is a global online fashion retailer founded in 2008 and headquartered in Singapore. It employs over 16,000 people and specializes in affordable, trendy women's clothing and accessories. The company targets consumers worldwide who seek diverse styles for various occasions. Shein operates primarily through an e-commerce platform accessible via website and mobile applications. **How does it work?** Shein offers a wide range of garments including dresses, tops, activewear, and swimwear, constantly updating their inventory with new styles daily. Customers browse and make purchases on Shein's user-friendly website or app. Orders are processed and shipped with an emphasis on fast delivery and customer service. The platform integrates product discovery, purchasing, and shipping within a streamlined digital shopping experience. **Products and services** Shein provides a broad assortment of women's fashion items such as casual wear, formalwear, and seasonal collections. The product range includes clothing, accessories, footwear, and sometimes beauty-related items. Products are sourced through a global supply chain to enable competitive pricing and frequent assortment updates. The company's service includes online customer support and logistics management to fulfill orders worldwide.
Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.
Verified reviews · Only reviews from real, verified customers are counted in the GuardScore.
Volume · The more reviews a business has, the more reliable and stable its GuardScore becomes.
Learn more about GuardScoreResponse rate: 0%
A lot of people seem to think the reviews are fake or incentivized, which makes it hard to trust them. Some users have reported that only positive reviews are posted, so it's a good idea to take them with a grain of salt.
Many users point out that Shein's quality can be hit or miss. Some say it feels lower quality, which is part of the reason why certain reviews are more skeptical.
Some users have claimed they've encountered scam situations while buying from Shein, leading them to contact their banks. It's not an uncommon concern among shoppers.
Yeah, many people have mentioned that you can earn points for writing longer reviews with photos. This could potentially skew the feedback since some might just be in it for the rewards.
Most users recommend reaching out to Shein's online customer support through their site or app. While experiences can vary, many say that promptness can depend on how busy the support team is.
Feedback on returns and exchanges is mixed. Some users have had smooth experiences, while others reported challenges in getting their items exchanged or refunded.