Support took 5 days to reply and then just closed my ticket without fixing anything. joke of a company tbh
Skrill
Read 25202 verified reviews for Skrill. See ratings, business responses, and what customers really think.
skrill.comLondon, US
finance-insurance
Founded: 2003
Employees: 3000-3999
Rating: 2.1/5Based on 25202 Reviews
- 5 ★: 0 Reviews
- 4 ★: 0 Reviews
- 3 ★: 0 Reviews
- 2 ★: 1 Reviews
- 1 ★: 0 Reviews
GuardScore is based on recency, verified reviews, and review volume.
Learn more about GuardScoreCustomer reviews for Skrill
ProMage_hdRating: 2/5
About Skrill: Reviews
Pros
- Quick and secure digital wallet transactions
- Supports international money transfers in multiple currencies
- Integrates with online gaming, betting, and e-commerce platforms
Cons
- Fees can be higher compared to traditional banks for some transactions
- Occasional account verification delays
- Customer support response times can vary
Business Description
**What is Skrill?** Skrill is an online payment and money transfer service launched in 2001 and headquartered in London. It employs around 3,300 people and serves consumers globally who need to send money or conduct payments digitally. Skrill primarily focuses on digital wallets, allowing users to execute a variety of financial transactions including online gaming, betting, and international remittances. The platform targets individual consumers who require a flexible and digital method for managing their money. **How does it work?** The Skrill platform provides users with a digital wallet that facilitates online payments and money transfers directly from their accounts. Users can deposit funds, make payments to merchants or peers, and transfer money internationally with enhanced security features. The service integrates with various online merchants and gaming platforms to support seamless monetary transactions. Skrill processes payments quickly, often instantly, making it usable for both everyday transactions and more specialized needs like betting or digital purchases. **Products and services** Skrill offers digital wallet services that include sending and receiving money internationally, making online payments, and depositing funds into accounts. It supports payment solutions for consumers in gaming, betting, and e-commerce sectors. The platform enables management of funds in multiple currencies and ensures compliance with financial regulations for secure transactions. Skrill does not offer physical banking or investment products but focuses on enabling digital payment transactions and money transfers through its wallet and payment network.
How is the GuardScore calculated?
Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.
Verified reviews · Only reviews from real, verified customers are counted in the GuardScore.
Volume · The more reviews a business has, the more reliable and stable its GuardScore becomes.
Learn more about GuardScoredigital-walletmoney-transferonline-paymentsinternational-transfersgaming-paymentsecommerce-paymentscurrency-exchange
Business activity: Skrill
Response rate: 0%
Frequently Asked Questions about Skrill
Why did Skrill restrict my account and how can I get support?
A lot of people have run into problems with account restrictions and finding support. Many users report that reaching customer service is a real hassle, often only getting responses from their AI chatbot instead of a person.
Is it common to have issues with Skrill's customer support?
Honestly, many users complain about Skrill's customer support services being poor or hard to reach. A significant number of people have felt abandoned with no legitimate way to resolve issues.
Are there hidden fees when using Skrill?
Some users have expressed concerns about unexpected fees while making transactions or withdrawals. While Skrill does operate on a commission basis, it’s best to check directly on their platform for all fees to avoid surprises.
Can I trust Skrill with my money?
Skrill is legitimate, but people have raised concerns about their experience, particularly with account restrictions. If you decide to use it, just be aware that some users have had negative experiences.
Is it normal for Skrill to ask for additional information?
Yes, it's pretty standard for payment services like Skrill to ask for ID verification or other details, especially when there's an issue with your account. However, users do get frustrated when these requests lead to account restrictions.
How reliable is Skrill for online gaming transactions?
Many users find Skrill convenient for online gaming and betting transactions due to its speed. However, be cautious as some people have reported account issues that can affect access to funds.
