Spotify logo

Spotify

Read 72 verified reviews for Spotify. See ratings, business responses, and what customers really think.

spotify.com

London, US

events-entertainment

Founded: 2006

Employees: 10000-19999

Rating: 3.7/5Based on 72 Reviews

GuardScore is based on recency, verified reviews, and review volume.

Learn more about GuardScore

Customer reviews for Spotify

  1. ProByte360Rating: 1/5Verified

    idk why this has so many positive reviews. must be fake. actual experience was terrible.

  2. GhostLegend_clipsRating: 4/5

    Would recommend

    does its job well, pricing is fair. a few rough edges but nothing major. good overall.

  3. DarkViper500Rating: 3/5Verified

    It's ok

    decent product but the UI needs work. not terrible not great.

  4. DarkPhoenix_liveRating: 4/5Verified

    Good overall

    good value for money, does what i need. onboarding could be better but im happy now personally

  5. XXHawk_playsRating: 1/5Verified

    absolute garbage. waited 3 weeks for nothing. never again personally

  6. RageTiger_twitchRating: 4/5Verified

    good experience mostly. UI could be cleaner but functionality is all there!

  7. NeonRaven_opRating: 4/5

    Pretty good

    Pretty good overall, minor issues here and there but nothing dealbreaking. would recommend with caveats tbh

  8. xXRaven_ggRating: 4/5

    solid product, would give 5 stars if support was faster. everything else is on point imo

  9. VoidWolf2024Rating: 5/5Verified

    10/10

    Not gonna lie i was skeptical at first but its actually really good. prices are fair too.

  10. ShadowGamer2024Rating: 1/5Verified

    Avoid

    Support took 5 days to reply and then just closed my ticket without fixing anything. joke personally

About Spotify: Reviews

Pros

  • Extensive music and podcast library with millions of titles
  • Personalized content recommendations and playlists
  • Supports multiple devices and platforms for flexible listening

Cons

  • Free tier includes advertisements that interrupt playback
  • Premium subscription cost may be a barrier for some users
  • Occasional streaming quality variations based on network conditions

Business Description

**What is Spotify?** Spotify is a digital music and podcast streaming service founded in 2006 by Daniel Ek and Martin Lorentzon. Headquartered in London, it provides users access to a vast library of music and podcasts. It targets individual consumers seeking on-demand audio content. The company has grown to employ approximately 18,500 people globally. **How does it work?** Spotify delivers digital audio content via its online platform, allowing users to stream music and podcasts on multiple devices. It operates on a freemium model with free ad-supported access and premium subscriptions for ad-free listening. The platform uses personalized algorithms to recommend content based on user preferences and listening habits. Spotify’s streaming technology supports high-quality audio and diverse device compatibility. **Products and services** Spotify offers streaming access to digital music tracks, albums, and a wide range of podcasts. Its service includes curated playlists, personalized recommendations, and offline listening for premium subscribers. The platform supports multiple operating systems including desktop, mobile apps, and smart devices. Spotify also provides artist and content provider tools to manage and distribute audio content on its platform.

How is the GuardScore calculated?

Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.

Verified reviews · Only reviews from real, verified customers are counted in the GuardScore.

Volume · The more reviews a business has, the more reliable and stable its GuardScore becomes.

Learn more about GuardScore
music-streamingpodcast-streamingdigital-musicaudio-contentpersonalized-recommendationssubscription-software

Business activity: Spotify

Response rate: 0%

Frequently Asked Questions about Spotify

Is Spotify trustworthy?

Based on 72 verified reviews on GuardOpinion, Spotify has an average rating of 3.7 out of 5. Customers highlight the quality of service and overall experience.

What do customers say about Spotify?

Spotify has received 72 reviews on GuardOpinion with an average score of 3.7/5. Customers appreciate the reliability and quality of their services.

What is Spotify's rating on GuardOpinion?

Spotify has a rating of 3.7 out of 5 on GuardOpinion, based on 72 verified customer reviews.

How do I contact Spotify?

You can visit Spotify's official website at https://spotify.com or leave a message through their GuardOpinion profile.