Spotify

Read 72 published reviews for Spotify. See ratings, business responses, and signals available on GuardOpinion.

spotify.comevents-entertainmentLondon, USFounded: 200610000-19999
3.7/5Based on 72 Reviews

Customer reviews for Spotify

  1. NeonLynx_realRating: 5/5Verified

    Sin dudarlo

    sorprendido para bien, no esperaba tanto y cumplió de sobra con lo prometido!

  2. ShadowRogueXXRating: 3/5

    three stars because its fine but fine isnt good enough for what they charge.

  3. GhostMage_officialRating: 1/5Verified

    literally the worst customer service ive ever experienced. rude, unhelpful, and slow. avoid!

  4. DarkRogue_xdRating: 2/5Verified

    Support took 5 days to reply and then just closed my ticket without fixing anything. joke of a company!

  5. NightNode_officialRating: 5/5Verified

    10/10 would recommend to anyone. my whole team uses it now lol personally

  6. elena_jRating: 4/5Verified

    the core product is great. the extra stuff (billing, account management) could be smoother.

  7. ShadowBeast360Rating: 1/5

    absolute garbage. waited 3 weeks for nothing. never again

  8. NightHack360Rating: 5/5Verified

    Best I've tried

    genuinely impressed, wasnt expecting much and got blown away. rare these days imo

  9. BlazeBeast2025Rating: 5/5

    Muy buena plataforma, llevo meses usándola y sin problemas. Lo recomiendo.

  10. ShadowHawk_tvRating: 5/5

    10/10

    solid product, fair price, does what it promises. no bs, no hidden charges. refreshing fr

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Public complaints about Spotify

About

What is Spotify? Spotify is a digital music and podcast streaming service founded in 2006 by Daniel Ek and Martin Lorentzon. Headquartered in London, it provides users access to a vast library of music and podcasts. It targets individual consumers seeking on-demand audio content. The company has grown to employ approximately 18,500 people globally. How does it work? Spotify delivers digital audio content via its online platform, allowing users to stream music and podcasts on multiple devices. It operates on a freemium model with free ad-supported access and premium subscriptions for ad-free listening. The platform uses personalized algorithms to recommend content based on user preferences and listening habits. Spotify’s streaming technology supports high-quality audio and diverse device compatibility. Products and services Spotify offers streaming access to digital music tracks, albums, and a wide range of podcasts. Its service includes curated playlists, personalized recommendations, and offline listening for premium subscribers. The platform supports multiple operating systems including desktop, mobile apps, and smart devices. Spotify also provides artist and content provider tools to manage and distribute audio content on its platform.

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Review Sources

  • verified: 48
  • organic: 24

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  • 5 ★: 31 Reviews
  • 4 ★: 14 Reviews
  • 3 ★: 9 Reviews
  • 2 ★: 9 Reviews
  • 1 ★: 9 Reviews

Internet-sourced business information

Web Reputation

  • Extensive music and podcast library with millions of titles
  • Personalized content recommendations and playlists
  • Supports multiple devices and platforms for flexible listening
  • Free tier includes advertisements that interrupt playback
  • Premium subscription cost may be a barrier for some users
  • Occasional streaming quality variations based on network conditions

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