Stash

Read 88 published reviews for Stash. See ratings, business responses, and signals available on GuardOpinion.

stash.comfinance-insuranceNew York, USFounded: 1997200-249
4.0/5Based on 88 Reviews

Customer reviews for Stash

  1. EliteQueen2025Rating: 5/5

    Top tier

    Super smooth experience tbh. Had a small issue and support fixed it in like 20 mins ngl

  2. GhostFox_gamingRating: 2/5Verified

    Expected more

    idk why people rate this so high. laggy, buggy, and customer service is nonexistent imo

  3. VoidFox_playsRating: 3/5Verified

    Average

    Its ok i guess. does the job but nothing special. a bit pricey for what it is

  4. RageKraken99Rating: 5/5Verified

    Best I've tried

    been using this for like 6 months now and cant complain. does what it says on the tin ngl

  5. NeonBeast500Rating: 5/5Verified

    10/10 would recommend to anyone. my whole team uses it now lol fr

  6. james_uk_esRating: 3/5

    más o menos, hay cosas que funcionan bien y otras que no tanto. la media sale en tres estrellas.

  7. ProPhoenix360Rating: 4/5Verified

    bien en general, con pequeños detalles a mejorar pero satisfecho con la experiencia tbh

  8. EliteEagle1337Rating: 4/5

    good value for money, does what i need. onboarding could be better but im happy now

  9. GhostRaven99Rating: 5/5Verified

    been around for a while so theyve had time to get it right and it shows. polished experience personally

  10. GhostKraken69Rating: 4/5Verified

    4 stars because nothing is perfect but this is close enough. happy customer overall tbh

Commercial transparency

Public complaints about Stash

About

What is Stash? Stash is a financial technology company founded in 1997 and headquartered in New York. It targets individual consumers primarily in the United States who want to start investing or grow their personal wealth. The company's main focus is providing easy access to investing, savings, and financial education through a mobile app. With millions of users, Stash aims to simplify investing for beginners and make wealth-building more accessible. How does it work? Stash operates as an app-based investing platform that allows users to open investment accounts, choose from stocks and ETFs, and automate their saving and investing strategies. The platform provides educational content and tools to help users understand investment options and craft personalized portfolios. Transactions and portfolio management are done digitally, with a user-friendly interface designed for novices in investing. Stash integrates technology to facilitate micro-investing, allowing users to invest small amounts regularly. Products and services Stash offers individual investment accounts, retirement accounts, and custodial accounts for minors. It enables buying fractional shares of stocks and ETFs, facilitating diversified portfolios with low capital. The service includes automated investing features, recurring contributions, and personalized advice based on users' goals. Stash also provides financial education content and budgeting tools to help users better manage their finances. The product is delivered through mobile and web applications designed to streamline personal financial management and investment access.

Business Activity

Response rate: 0%

Review Sources

  • verified: 53
  • organic: 35

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  • 5 ★: 41 Reviews
  • 4 ★: 22 Reviews
  • 3 ★: 11 Reviews
  • 2 ★: 11 Reviews
  • 1 ★: 3 Reviews

Internet-sourced business information

Web Reputation

  • User-friendly investing platform suitable for investment beginners
  • Offers fractional shares and low minimum investments
  • Includes financial education and tools to support investment decisions
  • Fees can add up for small account balances
  • Limited advanced investing features for experienced investors
  • Customer support may have longer response times during peak periods

User questions

Why am I still getting charged on a closed Stash account?

A lot of users have mentioned unexpected charges even after they thought they closed their accounts. It seems like there are issues with how account closures are processed, and getting a refund can be a hassle.

What should I do if Stash won't freeze my account?

Some users ran into trouble when trying to freeze their accounts. They found it frustrating because Stash kept requesting more verification when they just wanted to secure their funds.

Is Stash customer service really that bad?

Many users have expressed dissatisfaction with Stash's customer service, mentioning long wait times and unhelpful responses. This seems to be a common sentiment among people who've had to reach out for support.

Can I really trust Stash to manage my investments?

While some people have been satisfied with Stash for years, a number of users warn that they've felt scammed due to transaction delays and account issues. It's definitely something to consider if you’re thinking about starting with them.

How does Stash handle account closures and requests for refunds?

Based on user experiences, closing an account and getting refunds can be a gigantic hassle. Some users have been fighting for refunds on charges that they believe shouldn't exist anymore.

Are there hidden fees with Stash that I should know about?

A few users have reported feeling blindsided by fees, especially when they were new to the platform. It’s a good idea to read the fine print if you're considering using Stash.

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