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Stockx

Read 253386 verified reviews for Stockx. See ratings, business responses, and what customers really think.

stockx.com

Detroit, US

hobbies-crafts

Founded: 2002

Employees: 1001-5000

Rating: 4.2/5Based on 253386 Reviews

GuardScore is based on recency, verified reviews, and review volume.

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Customer reviews for Stockx

  1. NeonBug_clipsRating: 5/5Verified

    Best I've tried

    10/10 would recommend to anyone. my whole team uses it now lol tbh

  2. NeonKing_officialRating: 5/5Verified

    the support team actually knows what theyre doing. had my issue resolved in one chat session. rare!

  3. NightKing777Rating: 5/5Verified

    Super smooth experience tbh. Had a small issue and support fixed it in like 20 mins ngl fr

  4. GhostRogue_ytRating: 5/5Verified

    10/10

    my go-to for this now. tried 4 alternatives and keep coming back. something to be said for that fr

  5. RageKingXXRating: 5/5

    Excelente servicio, los precios son justos y la calidad es buena. 100% recomendado.

  6. EliteWizard9999Rating: 4/5Verified

    generally happy with this. the occasional bug is annoying but they fix things quickly fr

  7. BlazeQueen_liveRating: 3/5

    Could be better

    three stars because its fine but fine isnt good enough for what they charge fr

  8. NightPhoenix_hdRating: 4/5Verified

    the core product is great. the extra stuff (billing, account management) could be smoother!

  9. kenji_deRating: 5/5Verified

    10/10 would recommend to anyone. my whole team uses it now lol

  10. EliteTiger500Rating: 4/5Verified

    Solid experience

    solid product, would give 5 stars if support was faster. everything else is on point fr

About Stockx: Reviews

Pros

  • Transparent pricing and market data for informed buying and selling
  • Authenticity verification to reduce counterfeit products
  • Wide range of high-demand collectible and fashion items

Cons

  • Service fees and shipping costs can increase total purchase price
  • Limited direct customer support experience reported by some users
  • Market prices can fluctuate significantly, impacting buyer/seller timing

Business Description

**What is StockX?** StockX is an online marketplace founded in 2015 and headquartered in Detroit, Michigan. It operates as a platform primarily targeting consumers who are interested in purchasing and selling high-demand sneakers, streetwear, trading cards, and collectibles. The marketplace also includes designer handbags and watches among its product range. StockX serves a global audience but is primarily focused on the US market. The company employs around 1,432 people and has established itself as a notable player in the e-commerce collectibles space. **How does it work?** The StockX platform functions as a live marketplace where buyers place bids and sellers place asks for products. When a bid and ask meet, the transaction executes automatically at that price. StockX verifies the authenticity of items before they are shipped to buyers to reduce fraud and ensure quality. The platform provides transparent pricing data and market trends for products, helping users make informed decisions. This transactional method allows peer-to-peer trading with StockX acting as an intermediary. **Products and services** StockX offers a variety of products including sneakers from well-known brands like Adidas Yeezy and Retro Jordan, streetwear items such as Supreme apparel, trading cards, and other collectibles. The marketplace also includes luxury goods such as designer handbags and watches. Buyers and sellers use the platform to remotely complete transactions, with StockX authenticating items after sale but before delivery. The business model revolves around providing a trusted environment for secondary market trading of high-demand consumer goods.

How is the GuardScore calculated?

Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.

Verified reviews · Only reviews from real, verified customers are counted in the GuardScore.

Volume · The more reviews a business has, the more reliable and stable its GuardScore becomes.

Learn more about GuardScore
peer-to-peersneakersfashion-appareldigital-goodscollectiblesluxury-accessoriesauthenticity-verification

Business activity: Stockx

Response rate: 0%

Frequently Asked Questions about Stockx

Why is StockX's customer service so hard to reach?

A lot of folks have mentioned waiting a long time to get through to customer service, with some on hold for 45 minutes or more. Others have had active chat requests go unanswered. It seems like if you run into issues, it might take a bit of patience.

Are there issues with StockX orders getting canceled?

Some users reported their orders being rejected, but they did get their money refunded. Still, it's a bit frustrating when that happens, especially if you're looking forward to a specific item.

How reliable is StockX compared to eBay?

A good number of people feel StockX is fine most of the time, but some prefer eBay for its customer service. There are definitely some folks who have had issues on StockX, but there are others who haven't faced many problems.

Does StockX really authenticate items before sending them?

Yes, StockX states that they verify authenticity before shipping, which is a big selling point for many buyers. Most users are generally satisfied with this feature, but there are always a few skeptics about how thorough they really are.

What are the fees when selling on StockX?

While StockX has a seller fee structure, specific details can vary based on what you're selling. It’s best to check their seller guidelines for the latest info, as some users feel the fees can be a bit high compared to other platforms.

Are return issues common with StockX?

Quite a few users have shared that return processes can be a hassle, with long wait times and communication difficulties. If you're considering buying from StockX, definitely keep this in mind.