4 stars because nothing is perfect but this is close enough. happy customer overall ngl
Read 259 verified reviews for Stussy. See ratings, business responses, and what customers really think.
stussy.comIrvine, US
e-commerce-retail
Founded: 1998
Employees: 201-500
GuardScore is based on recency, verified reviews, and review volume.
Learn more about GuardScore4 stars because nothing is perfect but this is close enough. happy customer overall ngl
Muy buena plataforma, llevo meses usándola y sin problemas. Lo recomiendo personally
buen servicio, recomendaría con alguna reserva menor pero lo usaría sin problema personally
they actually listen to user feedback. feature i suggested 6 months ago is now in the product. nice ngl
Support took 5 days to reply and then just closed my ticket without fixing anything. joke of a company fr
does its job well, pricing is fair. a few rough edges but nothing major. good overall!
generally happy with this. the occasional bug is annoying but they fix things quickly
good value for money, does what i need. onboarding could be better but im happy now fr
generally happy with this. the occasional bug is annoying but they fix things quickly fr
más o menos, hay cosas que funcionan bien y otras que no tanto. la media sale en tres estrellas ngl
**What is Stussy?** Stussy is a streetwear brand founded in the 1980s by Shawn Stussy, headquartered in Irvine, California. The brand is recognized worldwide for its influence on urban fashion and for merging different cultural elements such as skateboarding, music, and art. It targets consumers interested in contemporary street style and casual wear. Stussy's products are designed for both men and women and have become staples within the streetwear community. The company employs between 201-500 people. **How does it work?** Stussy operates by designing and manufacturing clothing and accessories inspired by urban and skate cultures. The brand distributes its products through its own stores, e-commerce platform, and various retail partners globally. Its design process combines graphic artistry with apparel manufacturing to produce distinctive casual wear. The brand sustains its market presence by continuously updating its collections to reflect evolving streetwear trends while maintaining its original aesthetic influences. **Products and services** Stussy offers a range of fashion products including t-shirts, hoodies, jackets, hats, and accessories. The brand’s apparel typically features unique graphics, logos, and designs that are inspired by various cultural influences such as skateboarding and music scenes. Its products are available to consumers through online sales and physical retail locations. Stussy focuses on producing casual and contemporary clothing that serves streetwear enthusiasts and fashion-forward consumers.
Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.
Verified reviews · Only reviews from real, verified customers are counted in the GuardScore.
Volume · The more reviews a business has, the more reliable and stable its GuardScore becomes.
Learn more about GuardScoreResponse rate: 0%
A lot of people have shared similar frustrations about Stussy's customer service, saying that the staff can be rude or unhelpful. It's been mentioned in multiple reviews that issues with orders often go unresolved for too long.
Opinions seem to be mixed; some users are happy with the quality of higher-end items like jackets, but there are complaints about tees and other basics. A few have reported issues like frayed drawstrings after just one wash, which is pretty disappointing.
If it has 'Stussy' in the URL but isn't www.stussy.com, steer clear! There are a lot of fake sites mimicking the brand, so always double-check before making a purchase.
Many users have noticed that employees can be pretty haughty or disinterested in helping customers. It's not just a one-time thing; it seems to be a pattern across various store locations.
Some users have mentioned slow shipping and delays in getting their orders, which can be frustrating. It seems to vary, but it's something to keep in mind when ordering.
If you get a defective item, reaching customer service can be hit or miss. A lot of users recommend being persistent and following up, but you might still run into some trouble getting it sorted out.