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Supreme

Read 97 verified reviews for Supreme. See ratings, business responses, and what customers really think.

supreme.com

New York City, US

e-commerce-retail

Founded: 1994

Rating: 4.1/5Based on 97 Reviews

GuardScore is based on recency, verified reviews, and review volume.

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Customer reviews for Supreme

  1. sofia_realRating: 5/5

    Highly recommend

    Super smooth experience tbh. Had a small issue and support fixed it in like 20 mins ngl ngl

  2. NeonBearXxRating: 3/5Verified

    Mixed feelings

    used to be better tbh. feels like development slowed down. still functional just not exciting ngl

  3. ProQueen500Rating: 5/5Verified

    Absolutely love it

    been using this for like 6 months now and cant complain. does what it says on the tin ngl

  4. GhostPanda_xdRating: 4/5Verified

    4 stars because nothing is perfect but this is close enough. happy customer overall personally

  5. ShadowSniper42Rating: 1/5Verified

    fraude total, pagué y no recibí nada. el soporte no responde. tuve que hacer una reclamación imo

  6. ShadowKraken_realRating: 5/5Verified

    Highly recommend

    solid product, fair price, does what it promises. no bs, no hidden charges. refreshing.

  7. marco02Rating: 5/5Verified

    10/10 would recommend to anyone. my whole team uses it now lol ngl

  8. NeonGlitch500Rating: 1/5Verified

    pésimo servicio, me dejaron sin solución durante semanas. no lo recomiendo a nadie!

  9. XXWolf777Rating: 5/5Verified

    works great, no bugs, fast. what more do you want fr fr

  10. GhostLord_fxRating: 2/5Verified

    charged me twice and getting a refund is like pulling teeth. avoid.

About Supreme: Reviews

Pros

  • Strong brand recognition in streetwear and skate culture.
  • Exclusive product drops that generate high customer interest.
  • Global presence through flagship stores and online sales.

Cons

  • Limited product availability can frustrate customers.
  • High prices and resell market can deter casual buyers.
  • Long wait times and website crashes during product drops.

Business Description

**What is Supreme?** Supreme is a clothing and skateboarding brand founded in 1994 by James Jebbia. Headquartered in New York City, it caters primarily to youth interested in skateboarding, streetwear, and urban culture. Over the years, Supreme has become a notable name in street fashion, with a distinctive style and loyal customer base. The brand operates both physical retail locations and an online presence. **How does it work?** Supreme designs its apparel and accessories with influences from skateboarding culture and street style, releasing new collections periodically. These releases often generate significant consumer interest and demand. The company sells its products through select retail stores and an official website. The brand manages inventory control and product launches to create exclusivity and maintain market hype. **Products and services** Supreme offers a variety of streetwear products including T-shirts, hoodies, jackets, hats, skateboards, and accessories. The company targets customers seeking fashion influenced by urban and skateboarding culture. Products are designed internally with attention to trend and subcultural influences. The brand distributes through direct retail and e-commerce channels, with periodic limited releases to maintain exclusivity.

How is the GuardScore calculated?

Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.

Verified reviews · Only reviews from real, verified customers are counted in the GuardScore.

Volume · The more reviews a business has, the more reliable and stable its GuardScore becomes.

Learn more about GuardScore
streetwearskateboarding-apparelfashion-brandurban-fashionlimited-editionapparel-retailerclothing

Business activity: Supreme

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Frequently Asked Questions about Supreme

Why is Supreme's customer service so bad?

A lot of users have reported frustrating experiences with Supreme's customer service, often mentioning that responses are slow or that their issues simply go unaddressed. Some even said they had trouble with order cancellations and refunds, which adds to the hassle.

Has anyone else gotten scammed when buying from Supreme?

Yeah, there are definitely stories out there about users getting scammed when trying to buy from Supreme, especially if they aren't careful with how they purchase. Some found themselves in tough situations trying to recover their money, so always be cautious.

Is it true that Supreme rarely makes clothes without their logo?

Some people think that all Supreme does is slap their red box logo on everything, but in reality, they do release other styles and designs. It’s just that the logo items tend to get more attention and hype.

What should I do if my refund from Supreme gets canceled?

If your refund is canceled, many users suggest reaching out to customer service, although it can be a hassle. Some have had to settle for store credit instead, which isn't ideal but at least lets you shop for something else.

How often does Supreme release new products?

Supreme releases new collections periodically, often creating a lot of buzz and demand. This strategy helps maintain their exclusivity and keeps fans coming back for more, but make sure to keep an eye on their announcements.

Are the physical stores better for customer service than online?

From what I've heard, people generally have better experiences at Supreme's physical stores compared to online. Many users say the in-store staff are friendlier and more helpful, unlike some of the online support issues others have faced.