Definately worth it. Been recommending it to everyone i know.
Read 24 published reviews for Surfshark. See ratings, business responses, and signals available on GuardOpinion.
Website: surfshark.com
Category: technology-software
City: Vilnius
Country: US
Founded: 2007
GuardScore summarizes signals such as recency, review volume, verification signals, response activity and moderation patterns. Paid plans do not increase it.
Learn more about GuardScoreDefinately worth it. Been recommending it to everyone i know.
good value for money, does what i need. onboarding could be better but im happy now
good experience mostly. UI could be cleaner but functionality is all there personally
generally happy with this. the occasional bug is annoying but they fix things quickly.
they actually listen to user feedback. feature i suggested 6 months ago is now in the product. nice.
4 stars because nothing is perfect but this is close enough. happy customer overall!
lo recomendé a mis amigos y todos quedaron igual de contentos que yo. no falla ngl
been using this for like 6 months now and cant complain. does what it says on the tin personally
paid for a year subscription and barely use it because half the features dont work properly
Excelente servicio, los precios son justos y la calidad es buena. 100% recomendado ngl
**What is Surfshark?** Surfshark is a cybersecurity company founded in 2018 and headquartered in Vilnius, Lithuania. It specializes in providing VPN services designed for both individual consumers and businesses. The company operates globally, offering users tools to enhance online security, privacy, and anonymity. Its main focus is on securing internet connections and protecting sensitive data from unauthorized access. **How does it work?** Surfshark operates by routing users' internet traffic through a network of over 4,500 servers in more than 100 countries. This process encrypts data, masks IP addresses, and helps users maintain anonymity online. The service includes features such as a no-logs policy, RAM-only servers that do not store data physically, and support for an unlimited number of devices. Customers connect via apps available on multiple platforms, which manage the secure tunneling of internet traffic. **Products and services** Surfshark primarily offers VPN subscription software that enables encrypted internet connections. Its service covers multiple devices simultaneously under one account and includes additional cybersecurity tools to protect against malware and tracking. The product portfolio focuses on privacy features like no-logs, ad and tracker blocking, and cameralock capabilities. The company also provides customer support 24/7, helping users with setup and troubleshooting issues. The offerings suit both consumer privacy needs and business cybersecurity requirements.
Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.
Verified reviews · Reviews with stronger experience signals may carry more weight in the GuardScore.
Volume · More reviews can make the score more stable, but it remains an informational signal.
Learn more about GuardScoreResponse rate: 0%
Some people have experienced service interruptions or connection failures, which can be frustrating. While many users have praised the VPN for its reliability, it seems like there's a subset facing consistent problems that might need better support.
Yeah, a few users complained about being auto-renewed without clear notifications. This really upset some folks, especially if they felt they weren't using the service anymore and couldn't get a refund.
A lot of users think it's a solid starter VPN. It covers the basics pretty well, but some advanced features, like bypassing geo-blocks, have left some users wanting more.
Opinions on customer service are mixed. While some people found help when they needed it, others had frustrating experiences and felt their issues weren't resolved in a timely manner.
Many users appreciate the no-logs policy, claiming it makes them feel safer online. However, a few folks still wonder about the effectiveness of these features and whether they truly guarantee privacy.
Some users mentioned that while the server network is extensive, certain servers can be slow or not great for streaming. It seems like the performance can vary depending on location and server load.