Pretty good overall, minor issues here and there but nothing dealbreaking. would recommend with caveats!

Read 2423 verified reviews for Swap. See ratings, business responses, and what customers really think.
swap.ggAmsterdam, US
gaming
GuardScore is based on recency, verified reviews, and review volume.
Learn more about GuardScorePretty good overall, minor issues here and there but nothing dealbreaking. would recommend with caveats!
llevo tiempo usándolo y nunca me ha fallado. precio justo y servicio de calidad imo
works great, no bugs, fast. what more do you want fr!
the support team actually knows what theyre doing. had my issue resolved in one chat session. rare tbh
works great, no bugs, fast. what more do you want fr fr
average experience. works as described but not much to get excited about!
pésimo servicio, me dejaron sin solución durante semanas. no lo recomiendo a nadie!
mostly positive. had one issue that took a while to resolve but they did resolve it. would use again fr
been using this for like 6 months now and cant complain. does what it says on the tin
el soporte es muy atento y resuelven las dudas rápido. eso genera mucha confianza ngl
**What is Swap?** Swap is a digital marketplace founded in 2017 and headquartered in Amsterdam. It specializes in secure trading services for in-game cosmetic items known as skins, catering primarily to gamers. The platform supports popular games such as Counter-Strike 2 (CS2), Rust, and Team Fortress 2 (TF2). It targets users who want a trustworthy environment to exchange virtual goods. **How does it work?** Users create accounts on the Swap website and connect their game inventories to view available skins for trade. The platform facilitates peer-to-peer trades and direct buying or selling, processing transactions instantly. It employs security measures to protect against fraud and ensures smooth exchanges with bonus incentives on select trades. Swap.gg’s technology enables real-time skin listings and validation. **Products and services** Swap offers a marketplace focused on digital goods specific to gaming — particularly skin trading for CS2, Rust, and TF2. Services include instant buying, selling, and peer-to-peer trading of skins. The site provides users with bonuses on some trade types and ensures secure, verified transactions through system checks. It neither sells physical items nor offers gaming accounts or currency directly but focuses on virtual item exchange within the gaming community.
Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.
Verified reviews · Only reviews from real, verified customers are counted in the GuardScore.
Volume · The more reviews a business has, the more reliable and stable its GuardScore becomes.
Learn more about GuardScoreResponse rate: 0%
A lot of people have hit a wall when trying to withdraw funds, often due to account reputation issues they didn't even know they had. It's frustrating because you can end up stuck with money you can't access.
Some users have had bad experiences, claiming they were scammed after trading on the site. While it seems legit for many, you definitely need to be cautious and avoid clicking on suspicious links.
Honestly, quite a few people have complained about the customer service. They often report long wait times and unhelpful responses, so don't expect quick fixes if you run into trouble.
Some users feel that the selection has really dropped off, with many stating that the unique items just aren't there anymore. It seems like the marketplace has become more generic than it used to be.
Trading on Swap is pretty straightforward; you connect your game account and can see what skins you can trade. The process is supposed to be instant, but be cautious, as there are risks involved.
Users generally appreciate that Swap.gg has security measures in place to prevent fraud, but some still report compromised accounts. It's always safer to be vigilant and secure your information.