Definately worth it. Been recommending it to everyone i know fr
Swissquote
Read 73 published reviews for Swissquote. See ratings, business responses, and signals available on GuardOpinion.
4.0/5Based on 73 Reviews
Customer reviews for Swissquote
NightFrag_playsRating: 5/5Verified chidi03Rating: 2/5 Esperaba más
el soporte es inexistente, llevan días sin contestar mi ticket. inaceptable tbh
xXDragon_playsRating: 4/5Verified buen servicio, recomendaría con alguna reserva menor pero lo usaría sin problema fr
NightDuke_gamingRating: 3/5Verified Some things work well, others not so much. 3 stars feels about right!
RageTiger_tvRating: 5/5 Not gonna lie i was skeptical at first but its actually really good. prices are fair too.
XXRogue_xdRating: 5/5Verified genuinely impressed, wasnt expecting much and got blown away. rare these days
IcePhoenix420Rating: 5/5Verified No complaints
works great, no bugs, fast. what more do you want fr tbh
VoidCode_xdRating: 2/5Verified paid for a year subscription and barely use it because half the features dont work properly
EliteLegend420Rating: 5/5Verified been using this for like 6 months now and cant complain. does what it says on the tin ngl
XXBug2025Rating: 1/5Verified Evitar
fraude total, pagué y no recibí nada. el soporte no responde. tuve que hacer una reclamación!
Commercial transparency
Public complaints about Swissquote
About
What is Swissquote? Swissquote is a financial services firm founded in 1997 and headquartered in Gland, Switzerland. It provides online banking, trading, and investment services to individual and institutional clients. The company has built a strong presence in the fintech sector, leveraging its Swiss heritage to offer reliable and regulated financial products. Its target audience includes retail traders, investors, and banking customers seeking digital financial solutions. How does it work? Swissquote operates through an online platform that enables users to trade various asset classes including forex, contracts for difference (CFDs), stocks, and ETFs. The platform combines digital banking capabilities with advanced trading tools and market data. Clients create accounts to access banking products as well as investment and trading services, with execution technology designed to provide efficient transaction processing. Swissquote also provides educational resources and tools to support user investment decisions. Products and services The company offers a range of products including online banking accounts, forex and CFD trading, stock and ETF investing, and wealth management services. Its platform supports multi-asset trading including cryptocurrencies and provides integration with third-party tools. Swissquote also maintains compliance with Swiss financial regulations, serving as a custodian and intermediary for client funds. The platform is accessible via web and mobile apps, providing real-time market access and portfolio management features.
Business Activity
Response rate: 0%
Review Sources
- verified: 52
- organic: 21
Filter by Rating
- 5 ★: 34 Reviews
- 4 ★: 19 Reviews
- 3 ★: 8 Reviews
- 2 ★: 7 Reviews
- 1 ★: 5 Reviews
Internet-sourced business information
Web Reputation
- Wide range of tradable financial instruments including Forex, CFDs, stocks, and cryptocurrencies
- Strong regulatory oversight under Swiss financial authorities
- Integrated banking and trading services within one digital platform
- Trading fees and spreads may be higher compared to low-cost brokers
- Complexity of products like CFDs may not suit inexperienced investors
- Limited direct social media presence and engagement channels
User questions
Why is customer service at Swissquote so bad?
A lot of users complain about the lack of responsive customer support, saying it can take forever to get help. Many have reported long hold times and unhelpful responses, which is frustrating when you need assistance with your account.
Are the fees at Swissquote really that high?
Some users feel that the fees are considerably high, especially when compared to other platforms. This has led quite a few people to look for alternatives that might offer better value.
What's going on with account verification delays at Swissquote?
Several users have faced frustrating delays during the account verification process, some waiting weeks for their accounts to be approved. This seems to be a common issue among new sign-ups.
How reliable is the trading platform at Swissquote?
Many users report that the trading platform feels outdated and lacks the features of other platforms. Some have had issues with reliability during trading hours, which can be a real headache.
Has anyone experienced account locking with Swissquote?
Yeah, quite a few users have complained about their accounts being locked for extended periods without proper communication. This can be really concerning, especially when you want to access your funds or trade.
Is Swissquote worth it despite the negatives?
While a lot of users express frustration over customer service and fees, some appreciate the variety of trading options and the security of a Swiss-regulated firm. It really depends on what you're looking for in a trading platform.