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Thinkific

Read 1294 verified reviews for Thinkific. See ratings, business responses, and what customers really think.

thinkific.com

Vancouver, US

education-training

Founded: 2012

Employees: 201-500

Rating: 3.2/5Based on 1294 Reviews

GuardScore is based on recency, verified reviews, and review volume.

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Customer reviews for Thinkific

  1. ProHunter777Rating: 5/5

    genuinely impressed, wasnt expecting much and got blown away. rare these days fr

  2. EliteRogue1337Rating: 5/5Verified

    10/10

    Definately worth it. Been recommending it to everyone i know ngl

  3. DarkBear_liveRating: 4/5

    Muy bien

    en general satisfecho, hay cosas mejorables pero el núcleo del servicio funciona bien imo

  4. xXHydra_liveRating: 4/5Verified

    Muy bien

    bien en general, con pequeños detalles a mejorar pero satisfecho con la experiencia fr

  5. NightLegend500Rating: 5/5Verified

    10/10

    they actually listen to user feedback. feature i suggested 6 months ago is now in the product. nice fr

  6. GhostShot_twitchRating: 5/5

    Top tier

    consistent experience every time. doesnt always wow but never disappoints either. thats rare tbh

  7. xXEagle99Rating: 5/5Verified

    the support team actually knows what theyre doing. had my issue resolved in one chat session. rare ngl

  8. ProHawk9999Rating: 5/5Verified

    Top tier

    lowkey underrated tbh. doesnt get the hype but quality is there. definitely recommend tbh

  9. ShadowKrakenXXRating: 3/5Verified

    It's ok

    decent product but the UI needs work. not terrible not great imo

  10. VoidSpecter88Rating: 5/5Verified

    10/10

    Honestly one of the best platforms ive used in a while. delivery was fast and no issues at all 👍 tbh

About Thinkific: Reviews

Pros

  • User-friendly drag-and-drop course builder with no coding required
  • All-in-one platform including payments, course delivery, and community features
  • Cloud-based with scalable hosting and learner management

Cons

  • Limited customization compared to fully custom-built e-learning platforms
  • Some advanced marketing integrations require higher-tier pricing plans
  • Platform features can have a learning curve for complex course designs

Business Description

**What is Thinkific?** Thinkific is a company founded in 2012 and headquartered in Vancouver, Canada. It specializes in providing an e-learning platform designed to help creators, educators, and entrepreneurs build and distribute online courses. Its target audience includes businesses, educators, and individuals who want to monetize knowledge digitally. The company operates in the technology sector, specifically within online education technology. **How does it work?** Thinkific offers a cloud-based SaaS platform that allows users to design courses using a drag-and-drop builder without coding requirements. The platform integrates payment processing, course hosting, and learning management system (LMS) tools to streamline course delivery. Users can create multimedia lessons, quizzes, and community features to enhance engagement. Thinkific’s technical architecture supports scalability and user management for educators and businesses. **Products and services** Thinkific provides an online courses platform that includes course creation tools, payment and subscription management, website and landing page building, and user analytics. Its services encompass hosting, secure content delivery, and integrations with marketing tools. The platform enables educators to build communities for students and manage membership sites. Thinkific’s suite supports diverse educational content formats and provides administrative controls for instructors and organizations.

How is the GuardScore calculated?

Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.

Verified reviews · Only reviews from real, verified customers are counted in the GuardScore.

Volume · The more reviews a business has, the more reliable and stable its GuardScore becomes.

Learn more about GuardScore
online-courses-platformssaas-softwareelearningcourse-creationdigital-learningsubscription-software

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Frequently Asked Questions about Thinkific

Why does Thinkific have so many complaints about tech support?

A lot of users have run into issues with tech support not being very responsive. Some have mentioned that for urgent problems, trying to reach out directly to Thinkific Support is better than waiting for community help.

Is the monthly subscription fee for Thinkific worth it?

Honestly, opinions are mixed. Some users feel the cost is high for what you get, especially if you're limited in features like upselling to students.

What do people say about using Thinkific for online courses?

People have had varying experiences; while some appreciate the ease of use and support, others find it too limited and wish there were more features to enhance their courses.

Why can't I upsell to my students on Thinkific?

That seems to be a common frustration. Users have pointed out that despite paying for a subscription, they feel restricted in how they can market additional courses or services to their current students.

Are there limitations to Thinkific's user management features?

Yes, many users have noted that managing users can be a bit of a headache. Thinkific might not provide the level of control that some course creators are looking for.

Does Thinkific offer good customer support?

Opinions are mixed here. While some users found support helpful, others had a frustrating experience, especially with urgent issues that weren't addressed quickly.