Has issues
idk why people rate this so high. laggy, buggy, and customer service is nonexistent fr
Tidal
Read 918 verified reviews for Tidal. See ratings, business responses, and what customers really think.
tidal.comNew York City, US
entertainment-media
Founded: 1995
Employees: 201-500
Rating: 2.4/5Based on 918 Reviews
- 5 ★: 51 Reviews
- 4 ★: 13 Reviews
- 3 ★: 5 Reviews
- 2 ★: 4 Reviews
- 1 ★: 5 Reviews
GuardScore is based on recency, verified reviews, and review volume.
Learn more about GuardScoreCustomer reviews for Tidal
NightQueen_ytRating: 2/5Verified XXBeast9999Rating: 4/5Verified good experience mostly. UI could be cleaner but functionality is all there ngl
XXFrag500Rating: 5/5Verified Top
Excelente servicio, los precios son justos y la calidad es buena. 100% recomendado fr
RageWolf_twitchRating: 5/5Verified been using this for like 6 months now and cant complain. does what it says on the tin
FireHunter69Rating: 5/5Verified Muy recomendado
sorprendido para bien, no esperaba tanto y cumplió de sobra con lo prometido fr
GhostBlade_fxRating: 5/5Verified Not gonna lie i was skeptical at first but its actually really good. prices are fair too imo
EliteKill42Rating: 3/5 It's ok
used to be better tbh. feels like development slowed down. still functional just not exciting.
XXPixel_fxRating: 5/5 10/10
muy buena experiencia, recomendado al 100% sin ninguna duda imo
EliteKill1337Rating: 5/5Verified Highly recommend
been around for a while so theyve had time to get it right and it shows. polished experience!
StormHack2024Rating: 4/5 Good overall
the core product is great. the extra stuff (billing, account management) could be smoother
About Tidal: Reviews
Pros
- High fidelity, lossless audio quality appealing to audiophiles.
- Extensive curated playlists and exclusive artist content.
- Cross-device streaming with consistent high-quality sound.
Cons
- Subscription cost can be higher than other streaming services.
- Limited free or ad-supported listening options.
- Market competition from larger streaming platforms reduces unique visibility.
Business Description
**What is TIDAL?** TIDAL is a global music streaming service founded in 2014, headquartered in New York City. It provides a platform for music lovers with a focus on high fidelity sound quality and hi-def video quality. The service targets consumers who seek premium audio experiences and curated music content. With around 300 employees, TIDAL emphasizes music culture and exclusive releases. **How does it work?** TIDAL operates through a subscription model where users pay for access to its digital music catalog. The platform streams music and videos through its app and website, ensuring high-definition quality. Its curated playlists and original content provide a unique experience compared to other streaming services. Users can access the platform on various devices including smartphones, computers, and smart TVs. **Products and services** TIDAL offers digital music streaming with a library of millions of songs. It provides two main subscription tiers: HiFi, which features lossless CD-quality audio, and HiFi Plus, offering Master Quality Authenticated (MQA) recordings. Additionally, TIDAL includes hi-def music videos, curated playlists, and exclusive artist content. The service focuses on delivering premium sound quality and cultural relevance without hardware sales or physical media.
How is the GuardScore calculated?
Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.
Verified reviews · Only reviews from real, verified customers are counted in the GuardScore.
Volume · The more reviews a business has, the more reliable and stable its GuardScore becomes.
Learn more about GuardScoremusic-streamingsubscription-softwareaaclossless-audiocurated-playlistsmusic-videosoriginal-content
Business activity: Tidal
Response rate: 0%
Frequently Asked Questions about Tidal
Why is Tidal so buggy and glitchy sometimes?
A lot of users have reported issues with Tidal's app being buggy, which can be pretty frustrating. It seems like there are performance problems and delays that Tidal hasn't fully addressed yet.
Is there really a delay when playing songs on Tidal?
Yeah, many people have mentioned experiencing a noticeable delay between selecting a song and it starting to play. It can be annoying, especially if you're just trying to listen to your favorite tracks.
How does Tidal treat indie musicians?
Some users feel that Tidal has similar policies to other platforms that aren't very favorable for indie artists. Many believe this limits the exposure and income potential for those musicians compared to more mainstream artists.
Is Tidal worth it compared to other streaming services?
Opinions vary, but some people have switched from other services like Spotify only to find Tidal disappointing due to its bugs. However, others appreciate the focus on sound quality and exclusive content, so it really depends on what you value more.
Why do some users say Tidal is great?
Despite the complaints, a good number of users really enjoy Tidal for its user interface and high-fidelity audio offerings. They find that it meets their premium audio needs better than other platforms, despite some issues.
What should I do if I encounter issues while using Tidal?
If you're running into problems, like delays or glitches, checking Tidal's support page might help, but many users say they're still waiting for a proper fix. Sharing your experience on forums can also connect you with others who have similar issues.
