Tidal

Read 78 published reviews for Tidal. See ratings, business responses, and signals available on GuardOpinion.

Website: tidal.com

Category: entertainment-media

City: New York City

Country: US

Founded: 1995

Employees: 201-500

Rating: 4.3/5Based on 78 Reviews

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Customer reviews for Tidal

  1. pablo_deRating: 4/5Verified

    Pretty good

    good value for money, does what i need. onboarding could be better but im happy now tbh

  2. GhostWizard_officialRating: 5/5Verified

    my go-to for this now. tried 4 alternatives and keep coming back. something to be said for that

  3. BlazeHunter_opRating: 5/5Verified

    No complaints

    my go-to for this now. tried 4 alternatives and keep coming back. something to be said for that.

  4. NightLord007Rating: 4/5Verified

    Almost perfect

    good value for money, does what i need. onboarding could be better but im happy now.

  5. sara_it_realRating: 5/5Verified

    Excelente

    Muy buena plataforma, llevo meses usándola y sin problemas. Lo recomiendo ngl

  6. XXKnight2023Rating: 2/5Verified

    Below average

    paid for a year subscription and barely use it because half the features dont work properly.

  7. VoidWizard500Rating: 2/5

    charged me twice and getting a refund is like pulling teeth. avoid imo

  8. NightWolf2024Rating: 5/5Verified

    solid product, fair price, does what it promises. no bs, no hidden charges. refreshing imo

  9. ShadowHawk666Rating: 4/5Verified

    Buena experiencia

    en general satisfecho, hay cosas mejorables pero el núcleo del servicio funciona bien ngl

  10. rosa007Rating: 3/5Verified

    three stars because its fine but fine isnt good enough for what they charge

About Tidal: Reviews

Pros

  • High fidelity, lossless audio quality appealing to audiophiles.
  • Extensive curated playlists and exclusive artist content.
  • Cross-device streaming with consistent high-quality sound.

Cons

  • Subscription cost can be higher than other streaming services.
  • Limited free or ad-supported listening options.
  • Market competition from larger streaming platforms reduces unique visibility.

Business Description

**What is TIDAL?** TIDAL is a global music streaming service founded in 2014, headquartered in New York City. It provides a platform for music lovers with a focus on high fidelity sound quality and hi-def video quality. The service targets consumers who seek premium audio experiences and curated music content. With around 300 employees, TIDAL emphasizes music culture and exclusive releases. **How does it work?** TIDAL operates through a subscription model where users pay for access to its digital music catalog. The platform streams music and videos through its app and website, ensuring high-definition quality. Its curated playlists and original content provide a unique experience compared to other streaming services. Users can access the platform on various devices including smartphones, computers, and smart TVs. **Products and services** TIDAL offers digital music streaming with a library of millions of songs. It provides two main subscription tiers: HiFi, which features lossless CD-quality audio, and HiFi Plus, offering Master Quality Authenticated (MQA) recordings. Additionally, TIDAL includes hi-def music videos, curated playlists, and exclusive artist content. The service focuses on delivering premium sound quality and cultural relevance without hardware sales or physical media.

How is the GuardScore calculated?

Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.

Verified reviews · Reviews with stronger experience signals may carry more weight in the GuardScore.

Volume · More reviews can make the score more stable, but it remains an informational signal.

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music-streamingsubscription-softwareaaclossless-audiocurated-playlistsmusic-videosoriginal-content

Business activity: Tidal

Response rate: 0%

Frequently Asked Questions about Tidal

Why is Tidal so buggy and glitchy sometimes?

A lot of users have reported issues with Tidal's app being buggy, which can be pretty frustrating. It seems like there are performance problems and delays that Tidal hasn't fully addressed yet.

Is there really a delay when playing songs on Tidal?

Yeah, many people have mentioned experiencing a noticeable delay between selecting a song and it starting to play. It can be annoying, especially if you're just trying to listen to your favorite tracks.

How does Tidal treat indie musicians?

Some users feel that Tidal has similar policies to other platforms that aren't very favorable for indie artists. Many believe this limits the exposure and income potential for those musicians compared to more mainstream artists.

Is Tidal worth it compared to other streaming services?

Opinions vary, but some people have switched from other services like Spotify only to find Tidal disappointing due to its bugs. However, others appreciate the focus on sound quality and exclusive content, so it really depends on what you value more.

Why do some users say Tidal is great?

Despite the complaints, a good number of users really enjoy Tidal for its user interface and high-fidelity audio offerings. They find that it meets their premium audio needs better than other platforms, despite some issues.

What should I do if I encounter issues while using Tidal?

If you're running into problems, like delays or glitches, checking Tidal's support page might help, but many users say they're still waiting for a proper fix. Sharing your experience on forums can also connect you with others who have similar issues.