Top tier
Definately worth it. Been recommending it to everyone i know ngl
Read 38 published reviews for Torguard. See ratings, business responses, and signals available on GuardOpinion.
Website: torguard.net
Category: technology-software
City: Orlando
Country: US
Founded: 2012
GuardScore summarizes signals such as recency, review volume, verification signals, response activity and moderation patterns. Paid plans do not increase it.
Learn more about GuardScoreDefinately worth it. Been recommending it to everyone i know ngl
the support team actually knows what theyre doing. had my issue resolved in one chat session. rare tbh
used to be better tbh. feels like development slowed down. still functional just not exciting ngl
idk why this has so many positive reviews. must be fake. actual experience was terrible imo
they actually listen to user feedback. feature i suggested 6 months ago is now in the product. nice personally
the support team actually knows what theyre doing. had my issue resolved in one chat session. rare personally
idk why people rate this so high. laggy, buggy, and customer service is nonexistent tbh
solid product, would give 5 stars if support was faster. everything else is on point
average experience. works as described but not much to get excited about
consistent experience every time. doesnt always wow but never disappoints either. thats rare ngl
**What is TorGuard?** TorGuard is a VPN service company founded in 2012 and headquartered in Orlando, Florida. It provides software-based solutions aimed primarily at consumers and businesses seeking secure and private internet access. The company specializes in virtual private network technology designed to mask user IP addresses and encrypt web traffic. TorGuard’s offerings target users concerned with online privacy, anonymity, and security. **How does it work?** TorGuard operates by routing users’ internet connections through encrypted VPN tunnels, effectively masking their real IP addresses with anonymous ones. This process ensures secure browsing and protects data from interception and tracking. Customers connect to TorGuard servers worldwide using dedicated software applications available for multiple platforms including desktop and mobile. The service uses modern encryption standards and protocols to secure user data and maintain privacy online. **Products and services** TorGuard provides VPN subscription services that include anonymous IP assignment and encrypted internet tunnels. The company offers applications compatible with various operating systems and supports multiple VPN protocols. Its services cater to individuals wanting privacy on public Wi-Fi, travelers accessing geo-restricted content, and businesses needing secure remote access. Additional offerings may include proxy services and stealth servers to evade VPN blocking techniques.
Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.
Verified reviews · Reviews with stronger experience signals may carry more weight in the GuardScore.
Volume · More reviews can make the score more stable, but it remains an informational signal.
Learn more about GuardScoreResponse rate: 0%
A lot of users have mentioned experiencing slow response times and difficulty getting their issues resolved with customer support. Some reported problems with refunds taking longer than expected, adding to their frustration.
Some people have reported inconsistent connection speeds, especially when connecting to certain servers. While many users appreciate the variety of servers, others find that some locations can be slower than others.
Users have had mixed experiences with refunds—some mentioned that it was promised but then took a long time to process, or they received no follow-up. It's definitely something to keep in mind if you're considering their service.
Many users highlight that TorGuard offers a wide variety of servers across different countries, which is a huge plus. They often mention that it's easy to find an alternative server if one isn’t working well.
Honestly, some users have found the support to be lacking, especially when dealing with urgent issues. There are reports of waiting long periods for responses, which can be really frustrating.
Yes, a couple of users have noted that the Montreal server had issues recently, as it was disconnected by the ISP. This kind of downtime can be annoying if you're relying on that specific location for your connection.