does its job well, pricing is fair. a few rough edges but nothing major. good overall personally
Tunnelbear
Read 2 published reviews for Tunnelbear. See ratings, business responses, and signals available on GuardOpinion.
4.5/5Based on 2 Reviews
Customer reviews for Tunnelbear
VoidKnight9999Rating: 4/5 StormTitan_ytRating: 5/5 Absolutely love it
been using this for like 6 months now and cant complain. does what it says on the tin!
Commercial transparency
Public complaints about Tunnelbear
About
What is TunnelBear? TunnelBear is a company founded in 2011 that offers virtual private network services. It is headquartered in Toronto, Canada, and employs between 11 and 50 staff members. The company targets consumers who want to browse the internet with enhanced privacy and security, as well as bypass geo-restrictions to access blocked websites. How does it work? TunnelBear operates software applications for various platforms including Mac, PC, iOS, Android, and Chrome. Users install the VPN client on their devices, which then encrypts internet traffic and reroutes it through TunnelBear’s servers worldwide. This process masks the user's IP address, thereby improving privacy and allowing access to regionally restricted content. Products and services TunnelBear offers subscription-based VPN services that include apps for desktop and mobile devices, along with browser extensions. The core service involves encrypted virtual private network connections that protect user data from surveillance and interference. The company’s software supports easy activation and switching of server locations, catering to personal internet security and content accessibility needs.
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Internet-sourced business information
Web Reputation
- Easy-to-use VPN applications across multiple platforms
- Strong focus on user privacy through encryption
- Ability to unblock geo-restricted websites
- Limited advanced features compared to some competitors
- May have slower connection speeds on some servers
- Smaller company with fewer resources than major VPN providers
User questions
Does TunnelBear really keep your data private?
Some users are concerned about data logging and the company's terms being a bit confusing. While many find it safe to use, a few reports suggest that there might be some level of information collection, so it's worth looking into the specifics yourself.
I've heard TunnelBear is slow. Is that true?
Yeah, a number of people report that speeds can be really inconsistent. While it works well at times, others complain that it’s so slow they can’t even stream videos smoothly.
Can TunnelBear get around internet censorship?
A lot of users have mentioned that TunnelBear struggles with bypassing certain internet filters and censorships. If you're trying to access restricted content, it might not be the best choice.
Is TunnelBear easy to use for beginners?
Most people find it super user-friendly, especially with the cute interface. If you’re new to VPNs, many say that TunnelBear is a solid choice to start with.
What are the limitations of TunnelBear's free version?
The free version definitely has its limits, especially in terms of data usage and available features. People often say it's a bit too restricted for anything serious.
Has anyone had issues with TunnelBear's customer service?
A few users have shared that they've had mixed experiences with customer support, with some finding it slow or unhelpful. It's hit or miss, so if customer service is a priority for you, keep that in mind.