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Uphold

Read 26156 verified reviews for Uphold. See ratings, business responses, and what customers really think.

uphold.com

New York, US

cryptocurrency-blockchain

Founded: 1998

Employees: 201-500

Rating: 4.6/5Based on 26156 Reviews

GuardScore is based on recency, verified reviews, and review volume.

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Customer reviews for Uphold

  1. XXNode_gamingRating: 4/5

    solid product, would give 5 stars if support was faster. everything else is on point.

  2. thabo_frRating: 5/5

    Absolutely love it

    my go-to for this now. tried 4 alternatives and keep coming back. something to be said for that fr

  3. sam_frRating: 5/5Verified

    Excellent!

    consistent experience every time. doesnt always wow but never disappoints either. thats rare personally

  4. EliteRaven100Rating: 5/5

    works great, no bugs, fast. what more do you want fr imo

  5. StormGamer_playsRating: 5/5Verified

    the support team actually knows what theyre doing. had my issue resolved in one chat session. rare.

  6. XXKill_ggRating: 1/5Verified

    pésimo servicio, me dejaron sin solución durante semanas. no lo recomiendo a nadie personally

  7. EliteMage500Rating: 3/5Verified

    Some things work well, others not so much. 3 stars feels about right personally

  8. NightKing_playsRating: 5/5Verified

    consistent experience every time. doesnt always wow but never disappoints either. thats rare ngl

  9. xXBomb2025Rating: 5/5Verified

    consistent experience every time. doesnt always wow but never disappoints either. thats rare ngl

  10. RageSniper77Rating: 5/5Verified

    Best I've tried

    lowkey underrated tbh. doesnt get the hype but quality is there. definitely recommend tbh

About Uphold: Reviews

Pros

  • User-friendly interface suitable for beginners and experienced traders
  • Supports multiple asset types including cryptocurrencies, fiat, and precious metals
  • Strong regulatory compliance and security features

Cons

  • Fees can be higher than some competitors depending on transaction type
  • Limited customer support availability reported by some users
  • Certain country restrictions may limit access to all services

Business Description

**What is Uphold?** Uphold is a digital financial services company founded in 2013 with headquarters in New York. It targets both novice and experienced users interested in cryptocurrency and digital asset management. The company focuses on providing a secure and compliant platform to facilitate asset transactions including cryptocurrencies and fiat currencies. Uphold seeks to empower users to control their investments with access to real-time market data and transparent operations. **How does it work?** Uphold operates as a digital wallet and exchange platform where users can buy, sell, and hold various cryptocurrencies and other digital assets. Users create accounts to securely store funds and perform transactions across supported currencies. The platform integrates price tracking and market trends, enabling users to make informed trading decisions. Uphold uses advanced security protocols and complies with regulatory requirements to maintain user confidence and safety. **Products and services** Uphold offers services including cryptocurrency wallets, multi-asset trading, and instant transfers between supported currencies. The platform supports access to fiat currencies, cryptocurrencies, precious metals, and stablecoins. Users can execute trades directly within the wallet interface and track market movements. Uphold provides API access for developers and businesses to integrate trading and payment capabilities. The company delivers a combination of asset custody, exchange services, and real-time market information to its customers.

How is the GuardScore calculated?

Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.

Verified reviews · Only reviews from real, verified customers are counted in the GuardScore.

Volume · The more reviews a business has, the more reliable and stable its GuardScore becomes.

Learn more about GuardScore
crypto-walletscryptocurrency-tradingdigital-assetssecure-paymentsmulti-currency-walletcrypto-investingmarket-dataregulatory-compliance

Business activity: Uphold

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Frequently Asked Questions about Uphold

Why are the fees so high on Uphold?

A lot of users have complained about the transaction fees being pretty steep. Some have found that waiting for a no-fee option can help, but it's still a sore spot for many.

What's up with account audits on Uphold?

Several users have reported random and invasive audits where funds get locked without clear explanations. This has raised a lot of red flags for people trying to manage their assets.

Has anyone had issues with customer support at Uphold?

Honestly, a lot of folks say customer support is lacking and hard to reach. Many users have expressed frustration over not getting timely help when they need it.

Are there any issues with account confiscation on Uphold?

Yes, quite a few users have claimed their accounts were locked and funds were confiscated without proper justification. This seems to be a major concern for new and existing users alike.

Is Uphold really a scam as some people say?

There are strong opinions on both sides, but many users are warning others to be cautious. Some feel that the way accounts are managed raises suspicions about the platform's practices.

What’s the deal with Uphold suppressing negative reviews?

Many users believe Uphold actively suppresses negative feedback to maintain a positive image. This has led to distrust and scepticism about their overall transparency.

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