Top tier
Not gonna lie i was skeptical at first but its actually really good. prices are fair too!
Vitacost
Read 1934 verified reviews for Vitacost. See ratings, business responses, and what customers really think.
vitacost.comBoca Raton, US
e-commerce-retail
Founded: 1999
Employees: 350-399
Rating: 3.6/5Based on 1934 Reviews
- 5 ★: 4 Reviews
- 4 ★: 0 Reviews
- 3 ★: 1 Reviews
- 2 ★: 1 Reviews
- 1 ★: 0 Reviews
GuardScore is based on recency, verified reviews, and review volume.
Learn more about GuardScoreCustomer reviews for Vitacost
BlazeHydra2025Rating: 5/5Verified IceHack88Rating: 2/5 used to be good but they keep adding useless features and breaking the ones that worked. classic personally
IceWarrior2024Rating: 5/5Verified Absolutely love it
Honestly one of the best platforms ive used in a while. delivery was fast and no issues at all 👍.
ProHawkXxRating: 3/5Verified used to be better tbh. feels like development slowed down. still functional just not exciting personally
ShadowFox_liveRating: 5/5Verified Outstanding
my go-to for this now. tried 4 alternatives and keep coming back. something to be said for that personally
ShadowHydra_clipsRating: 5/5Verified Outstanding
10/10 would recommend to anyone. my whole team uses it now lol.
About Vitacost: Reviews
Pros
- Wide selection of vitamins, supplements, and organic products.
- Competitive pricing with frequent discounts and deals.
- Convenient online shopping with home delivery.
Cons
- Shipping fees may apply on smaller orders.
- Limited physical presence or retail locations.
- Some customers report occasional delays in delivery.
Business Description
**What is Vitacost?** Vitacost was founded in 1994 and is headquartered in Boca Raton, Florida. The company operates primarily as an e-commerce platform providing health-related products. Its customers are mainly individual consumers seeking dietary supplements and natural health products. Vitacost is known for selling a broad range of wellness products online. **How does it work?** Vitacost functions through its online store where customers can browse, select, and purchase health-related products. It operates a digital platform that supports product information, ordering, and secure payment processing. The company manages inventory and distribution from its warehouses to consumers across the US. Its model focuses on direct-to-consumer sales through its website. **Products and services** Vitacost offers an assortment of products including vitamins, dietary supplements, organic foods, natural personal care items, and wellness products. It sells various brands and its own private label items. The platform provides product descriptions, pricing, and customer reviews to assist purchasing decisions. Vitacost also often features discounts and deals on health and nutrition products.
How is the GuardScore calculated?
Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.
Verified reviews · Only reviews from real, verified customers are counted in the GuardScore.
Volume · The more reviews a business has, the more reliable and stable its GuardScore becomes.
Learn more about GuardScorevitamins-supplementsdietary-supplementsnatural-healthorganic-foodswellness-productshealth-supplementsonline-health-store
Business activity: Vitacost
Response rate: 0%
Frequently Asked Questions about Vitacost
Why is Vitacost's customer service so bad lately?
Honestly, a lot of folks have been complaining about the dip in customer service at Vitacost. Many customers have faced issues getting help with their orders or reaching support teams, which seems to be a growing concern.
I received my order, but a few items were missing. What do I do?
It seems like missing items have been a common problem for many users. Some have had success getting replacements from Vitacost, but it's frustrating when you expect everything to arrive as ordered.
Are the prices at Vitacost really that good?
Yeah, many users highlight the good prices and frequent sales at Vitacost, especially for health products. If you're looking for discounts, there are often decent deals available, which is a plus!
Has anyone else noticed problems with fulfillment at Vitacost?
You're not alone! A bunch of users have mentioned experiencing issues with fulfillment, like delayed shipping and incorrect items. It seems to be a recurring theme lately.
Does Vitacost still offer good coupons like before?
Not as many people have seen those great coupon deals that Vitacost used to offer, like 20-30% off everything. It's gotten a bit tougher to stack discounts now, which has been disappointing for long-time customers.
How is the shipping speed at Vitacost nowadays?
Many users have praised Vitacost for its fast shipping, even amid some fulfillment issues. So, while there are complaints, quite a few still appreciate timely deliveries for their orders.
