complete scam. charged me, no product, no support. had to do a chargeback. avoid at all costs imo
Wise
Read 288590 verified reviews for Wise. See ratings, business responses, and what customers really think.
wise.comLondon, US
finance-insurance
Founded: 1994
Employees: 5001-10000
Rating: 4.5/5Based on 288590 Reviews
- 5 ★: 45 Reviews
- 4 ★: 19 Reviews
- 3 ★: 13 Reviews
- 2 ★: 4 Reviews
- 1 ★: 5 Reviews
GuardScore is based on recency, verified reviews, and review volume.
Learn more about GuardScoreCustomer reviews for Wise
BlazeTitan_xdRating: 1/5Verified GhostLynx666Rating: 3/5Verified average experience. works as described but not much to get excited about!
yemi_mRating: 4/5Verified Muy bien
buen servicio, recomendaría con alguna reserva menor pero lo usaría sin problema imo
RageNode77Rating: 3/5 three stars because its fine but fine isnt good enough for what they charge personally
DarkHack_gamingRating: 5/5Verified No complaints
Honestly one of the best platforms ive used in a while. delivery was fast and no issues at all 👍
NightPlayer2024Rating: 5/5 Highly recommend
been using this for like 6 months now and cant complain. does what it says on the tin imo
EliteHydra42Rating: 1/5 Terrible
absolute garbage. waited 3 weeks for nothing. never again fr
IceBlade69Rating: 4/5Verified Pretty good
solid product, would give 5 stars if support was faster. everything else is on point!
RageHawk_gamingRating: 5/5Verified 10/10
Super smooth experience tbh. Had a small issue and support fixed it in like 20 mins ngl!
StormHawkXxRating: 4/5Verified does its job well, pricing is fair. a few rough edges but nothing major. good overall personally
About Wise: Reviews
Pros
- Lower fees compared to traditional banks for overseas transfers
- Fast transaction speeds with transparent pricing
- Multi-currency accounts supporting global financial management
Cons
- Not suitable for cash transfers or physical branches
- Limited services beyond international money transfers and currency exchange
- May require identity verification causing delay for some users
Business Description
**What is Wise?** Wise is a financial technology company founded in 2011 and headquartered in London, United Kingdom. It specializes in offering international money transfer services that aim to reduce the cost and time traditionally associated with cross-border payments. The company serves a broad customer base including individuals and businesses seeking affordable ways to send money abroad. Employing over 8,000 people, Wise has grown to become a notable player in the global remittance and payments industry. **How does it work?** Wise operates a peer-to-peer money transfer system that allows users to send funds overseas with lower fees compared to conventional banks. Customers initiate transfers on Wise's website or app, specifying the amount and destination currency. Wise then matches currency flows locally in different countries, avoiding costly international bank transfers and currency exchange margins. This technical approach enables it to provide transparent fees and competitive exchange rates, resulting in faster and cheaper transfers for users. **Products and services** Wise primarily offers international money transfer services for personal and business customers. Its services include currency conversion at real exchange rates and the ability to hold and manage money in multiple currencies through multi-currency accounts. Wise also provides business account features such as batch payments and integration with accounting software. The platform is accessible via web and mobile applications, facilitating easy and tracked payment operations across a wide range of currencies worldwide.
How is the GuardScore calculated?
Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.
Verified reviews · Only reviews from real, verified customers are counted in the GuardScore.
Volume · The more reviews a business has, the more reliable and stable its GuardScore becomes.
Learn more about GuardScoreinternational-transferscurrency-exchangeremittancecross-border-paymentsmulti-currency-accountlow-fee-transfersfinancial-technologyglobal-payments
Business activity: Wise
Response rate: 0%
Frequently Asked Questions about Wise
Why did Wise block my account with my money still in it?
A few users have shared experiences where their accounts were blocked, sometimes holding significant amounts of money. This seems to happen without much explanation, leaving users frustrated and scrambling for support to get their funds back.
Are the transfer times really inconsistent with Wise?
Many users pointed out that while transfers are usually fast, there are times when money can take longer than expected to arrive, especially for larger amounts. It can vary widely depending on the country you're sending to, and delays can be pretty annoying.
Do you have to deposit money before you can use Wise?
Some people have reported being required to deposit a minimum amount to start using the service, which they felt was misleading since Wise markets itself as a 'free' service. It's a good idea to check the latest requirements before signing up.
Is Wise reliable for small transactions?
A lot of users say that Wise works well for smaller transactions, usually handling amounts under $10,000 smoothly and quickly. It's one of their strong suits, so many recommend it for everyday use for sending money abroad.
How is the customer service at Wise?
Some users have expressed disappointment with Wise's customer service, stating that getting timely responses can be challenging. While some had positive interactions, others felt left hanging during issues with their accounts.
Does Wise offer real exchange rates?
Most people agree that Wise provides real exchange rates without hidden markups, which is a huge plus compared to traditional banks. Just be aware that while the rates are fair, some users still mention that fees can add up in certain situations.
