the return policy is genuinely great. no questions asked, money back quick. builds a lot of trust.
Read 84 published reviews for Wish. See ratings, business responses, and signals available on GuardOpinion.
Website: wish.com
Category: e-commerce-retail
City: San Francisco
Country: US
Founded: 1995
Employees: 801-900
GuardScore summarizes signals such as recency, review volume, verification signals, response activity and moderation patterns. Paid plans do not increase it.
Learn more about GuardScorethe return policy is genuinely great. no questions asked, money back quick. builds a lot of trust.
hit or miss honestly. great when it works, frustrating when it doesnt. customer service is average
the review system actually helps a lot. found a great seller with thousands of reviews and everything was perfect tbh
had an issue with a damaged item and the replacement was sent same day no questions asked. incredible service.
decent experience. search results can be spammy sometimes but if you know what you want its easy to find
Muy contento con la compra. Llegó antes de lo esperado y en perfectas condiciones tbh
the review system actually helps a lot. found a great seller with thousands of reviews and everything was perfect tbh
bien todo, solo que a veces los anuncios muestran precios sin IVA y se nota la diferencia al pagar personally
seller selection is massive. found stuff here i couldnt find anywhere else. great platform overall ngl
decent experience. search results can be spammy sometimes but if you know what you want its easy to find!
**What is Wish?** Wish is an e-commerce platform founded in 2010 and headquartered in San Francisco, California. It employs around 886 people and targets consumers looking for discounted products across a variety of categories. The platform connects buyers directly with sellers, facilitating access to low-cost items mainly sourced from manufacturers and merchants globally. Its primary audience consists of consumers seeking affordable online shopping options. **How does it work?** Wish operates as a digital marketplace where users browse through product listings across many categories. The platform aggregates offers from numerous third-party sellers, enabling consumers to place orders through their website or mobile app. Shipping options vary by market, with some areas benefiting from flat-rate shipping fees. Wish provides a money-back guarantee policy to ensure customer satisfaction and mitigate purchase risks. **Products and services** The platform offers a wide range of products spanning home goods, electronics, clothing, accessories, and more. Buyers can access frequent discounts and deals organized through the platform’s interface. Wish handles transactions, order processing, and customer service to support its users. Shipping times and quality assurance vary depending on the seller and shipping location, reflecting the company's model of connecting international sellers with global consumers.
Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.
Verified reviews · Reviews with stronger experience signals may carry more weight in the GuardScore.
Volume · More reviews can make the score more stable, but it remains an informational signal.
Learn more about GuardScoreResponse rate: 0%
A lot of users say it's legit for finding low-cost items, but many also report issues with product quality and long shipping times. If you're okay with a bit of risk for cheap deals, it might work for you.
Some people have encountered problems with order fulfillment and have struggled to get a timely response from customer service. It's often recommended to keep track of your orders and use their money-back guarantee if things go sideways.
This is a common frustration—many users have complained about the app freezing when they attempt to leave negative feedback. It seems like a glitch that Wish really needs to address.
Honestly, a lot of users are not impressed with Wish's customer service. They mention slow responses and a lack of assistance with issues, which can make resolving problems pretty frustrating.
Most people say you get what you pay for on Wish—while you can find great deals, the quality is often hit or miss, especially with items from international sellers. Just manage your expectations and you might be okay.
There's some skepticism among users about the authenticity of reviews on Wish. Many suggest looking at multiple sources and not just the ratings on the site to gauge product quality.