the return policy is genuinely great. no questions asked, money back quick. builds a lot of trust.
Wish
Read 84 published reviews for Wish. See ratings, business responses, and signals available on GuardOpinion.
4.2/5Based on 84 Reviews
Customer reviews for Wish
ShadowWolf360Rating: 5/5Verified GhostKnight2023Rating: 3/5 hit or miss honestly. great when it works, frustrating when it doesnt. customer service is average
DarkDuke420Rating: 5/5Verified the review system actually helps a lot. found a great seller with thousands of reviews and everything was perfect tbh
xXHack500Rating: 5/5Verified Outstanding
had an issue with a damaged item and the replacement was sent same day no questions asked. incredible service.
FireHunter2024Rating: 4/5 Solid experience
decent experience. search results can be spammy sometimes but if you know what you want its easy to find
boris_k2024Rating: 5/5Verified Muy contento con la compra. Llegó antes de lo esperado y en perfectas condiciones tbh
GhostPlayer100Rating: 5/5Verified the review system actually helps a lot. found a great seller with thousands of reviews and everything was perfect tbh
RageBlade007Rating: 4/5Verified bien todo, solo que a veces los anuncios muestran precios sin IVA y se nota la diferencia al pagar personally
EliteHack100Rating: 5/5 Best I've tried
seller selection is massive. found stuff here i couldnt find anywhere else. great platform overall ngl
DarkNode666Rating: 4/5Verified decent experience. search results can be spammy sometimes but if you know what you want its easy to find!
Commercial transparency
Public complaints about Wish
About
What is Wish? Wish is an e-commerce platform founded in 1995 and headquartered in San Francisco, California. It employs around 886 people and targets consumers looking for discounted products across a variety of categories. The platform connects buyers directly with sellers, facilitating access to low-cost items mainly sourced from manufacturers and merchants globally. Its primary audience consists of consumers seeking affordable online shopping options. How does it work? Wish operates as a digital marketplace where users browse through product listings across many categories. The platform aggregates offers from numerous third-party sellers, enabling consumers to place orders through their website or mobile app. Shipping options vary by market, with some areas benefiting from flat-rate shipping fees. Wish provides a money-back guarantee policy to ensure customer satisfaction and mitigate purchase risks. Products and services The platform offers a wide range of products spanning home goods, electronics, clothing, accessories, and more. Buyers can access frequent discounts and deals organized through the platform’s interface. Wish handles transactions, order processing, and customer service to support its users. Shipping times and quality assurance vary depending on the seller and shipping location, reflecting the company's model of connecting international sellers with global consumers.
Business Activity
Response rate: 0%
Review Sources
- verified: 58
- organic: 26
Filter by Rating
- 5 ★: 48 Reviews
- 4 ★: 16 Reviews
- 3 ★: 9 Reviews
- 2 ★: 10 Reviews
- 1 ★: 1 Reviews
Internet-sourced business information
Web Reputation
- Offers a wide variety of low-cost products across multiple categories
- Frequent discounts and deals to lower prices further
- Money-back guarantee policy enhances consumer confidence
- Shipping times can be lengthy due to international sourcing
- Product quality may vary significantly between sellers
- Shipping fees and policies differ by market, sometimes causing confusion
User questions
Is Wish a reliable platform for buying discount products?
A lot of users say it's legit for finding low-cost items, but many also report issues with product quality and long shipping times. If you're okay with a bit of risk for cheap deals, it might work for you.
What should I do if my Wish order doesn't arrive?
Some people have encountered problems with order fulfillment and have struggled to get a timely response from customer service. It's often recommended to keep track of your orders and use their money-back guarantee if things go sideways.
Why does the Wish app crash when I try to leave a review?
This is a common frustration—many users have complained about the app freezing when they attempt to leave negative feedback. It seems like a glitch that Wish really needs to address.
How's the customer service like on Wish?
Honestly, a lot of users are not impressed with Wish's customer service. They mention slow responses and a lack of assistance with issues, which can make resolving problems pretty frustrating.
Are the products on Wish really cheap because they’re low quality?
Most people say you get what you pay for on Wish—while you can find great deals, the quality is often hit or miss, especially with items from international sellers. Just manage your expectations and you might be okay.
Can I trust the reviews I see on Wish products?
There's some skepticism among users about the authenticity of reviews on Wish. Many suggest looking at multiple sources and not just the ratings on the site to gauge product quality.