Website: wpforms.com
Category: technology-software
City: West Palm Beach
Country: US
Founded: 2009
Employees: 20-50
**What is WPForms?** WPForms is a WordPress forms plugin founded in 2016 and headquartered in West Palm Beach, Florida. It serves over 6 million users worldwide, offering an easy way to create custom online forms for WordPress websites. The company targets website owners, bloggers, and small to medium enterprises needing form solutions. WPForms is positioned in the software and SaaS industry focused on website tools. **How does it work?** WPForms offers a drag-and-drop form builder that integrates directly into WordPress websites. Users can quickly build forms using predefined templates or create custom forms without coding knowledge. The software uses a visual interface with an AI-powered assistant to enhance form creation efficiency. WPForms functions as a plugin that installs on WordPress sites and manages form data through the WordPress backend. **Products and services** WPForms provides a WordPress plugin that supports creating contact forms, payment forms, surveys, and other custom forms. The product includes features such as drag-and-drop builders, AI assistance, form templates, spam protection, and integration with marketing and payment platforms. It is primarily subscription-based software with tiered pricing plans. The platform supports form data collection, management, and export via the WordPress admin area.
Response rate: 0%
A lot of users ran into issues with not getting emails from WPForms even though the submissions appear on the site. It seems like there can be email notification failures that might require checking your settings or server configurations.
Some people have reported their form entries not appearing at all, even though others could submit them. Double-check your settings, clear your cache, or look into possible conflicts with other plugins on your site.
Honestly, some users feel that while WPForms has great features, the problems with submissions and notifications can be frustrating and make it hard to recommend at times. It varies, but if reliability is key for you, it might be worth considering alternatives.
If notifications are not being sent, many users found checking their email configurations and considering SMTP plugins could help solve the issue. Sometimes, server settings can cause trouble too, so it's a good idea to dig into that.
Some users have expressed dissatisfaction with WPForms, suggesting they feel pressured to upgrade just to access basic features like viewing form entries. So, if you're on a budget, keep that in mind as it could lead to unexpected costs.
A few users have mentioned that when they submit forms, the page refreshes, but nothing happens and no submissions are recorded. It could be a plugin conflict or JavaScript issue, so checking error consoles or disabling other plugins may help.